A great friendly and warm welcome on my arrival.Each part of the appointment explained during examination,so i could understand the process which put me at ease alot.I attended the Dunalk branch in Co... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had my yearly check up with Theodora in Drogheda this morning. The staff are very friendly and helpful in this practice and it is spotlessly clean. What really stood out with Theodora is the attenti... Toon meer
Bedrijf heeft geantwoord
Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hear... Toon meer
Bedrijf heeft geantwoord
Audiologist made me feel very relaxed and was informative about the state of my hearing and what’s needed to improve it. However was disappointed in the cost of the product 4k,may have to consider a c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Contactgegevens
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Ierland
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Happy with care.
17 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you Kathleen for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Got appointment with a man called Des …
Got appointment with a man called Des when he realised I wanted the hearing aid that is covered by the grant he was not happy what so ever he changed in a second. All he was interested in was a sale of an aid for 3000. Which you pay 1600 after Grant and tax refund . Hidden hearing is only interested in money . When I phoned him to tell him I was not going ahead with any sale from this company he hung up the phone. He is about the rudest man I have ever met that deals with the public . KEEP AWAY At all costs
1 september 2026
Review zonder uitnodiging
Antwoord van Hidden Hearing Ireland
Hi Caroline,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
A member of our Customer Services team contacted you a few days ago to discuss your concerns, and we appreciate you taking the time to speak with us. Your feedback is important and has been shared with the relevant team for review.
We are committed to providing every customer with a positive and supportive experience, and we are sorry this was not reflected in your case.
The Customer Care Team.
Antwoord van Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Excellent service from Antony.
21 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating Valerie
We are absolutely delighted that you had such a positive experience while you were in with Anthony and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi Bernadette, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Mary and John. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Thorough examination and explanation in…
Thorough examination and explanation in the whole appointment.
18 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating Hilary,
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Friendly very easy to understand…
Friendly very easy to understand difference the hearing aids made was amazing only negative is the cost
16 september 2026
Antwoord van Hidden Hearing Ireland
Thank you for sharing your four-star review Roy _!
Your feedback is important to us and we're delighted that you shared your review about your recent experience with us.
The Customer Care Team
Very friendly and efficient.
Graham was very friendly and efficient. Could not recommend highly enough.
18 september 2026
Antwoord van Hidden Hearing Ireland
Hi Geraldine,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Graham. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Very good consultation and advise
Very good consultation and advise. No pressure sales. Claire communicated with my aunt in a clear and concise manner.
17 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience with Claire while both you and your aunt were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Hearing Test
Anthony (the audiologist) was very professional and friendly. The test was comprehensive and even involved me listening to a real person at different distances and even in an another room. I would highly recommend Hidden Hearing.
16 september 2026
Antwoord van Hidden Hearing Ireland
Hi David,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Anthony. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Amazing
Arrived early for my appointment and Megan was just brilliant and so understanding and looked after us very well. Antoinette was just super in the way she explained everything 👍👍
15 september 2026
Antwoord van Hidden Hearing Ireland
Thank you so much for the glowing five-star rating .
Your feedback means a lot to us, and we're thrilled to know that you had a positive experience with us in our Navan clinic with both Megan and Antoinette.
The Customer Care Team.
Excellent and professional service…
Excellent and professional service ,everything very well explained and staff were very nice
15 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating Gerry,
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Antwoord van Hidden Hearing Ireland
Hi [Barbara, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Extremely disappointed after spending…
Extremely disappointed after spending £3,500 on hearing aids three years ago that nobody thought to tell me at the time that in three years I would need to spend another £4000 to hear properly, had I been aware that the hearing aids couldn’t be adapted to my hearing needs as each year past I would of just settled for the cheaper ones in the beginning. Not impressed that there nothing they can do to help me unless I spend that amount of money yet again. Possibly naive but absolutely will NOT be recommending anyone to hidden hearing.
14 september 2026
Antwoord van Hidden Hearing Ireland
Hello
We are truly sorry to hear about your experience. Your feedback is invaluable, and we would appreciate the opportunity to investagate the matter.
Please reach out to our customer service team at 01 517 39 00 choosing option 3 or customercare@hiddenhearing.ie so we can address your concerns directly.
Thank you for bringing this to our attention.
Antwoord van Hidden Hearing Ireland
Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Antwoord van Hidden Hearing Ireland
Hi Tony Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
I felt I was looked after in such a…
I felt I was looked after in such a professional way. Everything was made perfectly clear during my appointment. I was not rushed in any way and came away quite happy to go ahead with my decision to go ahead with my hearing aids.
11 september 2026
Antwoord van Hidden Hearing Ireland
Hi Elva Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
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