Hims Australia Reviews 

Pilot is great to deal with. They are always available to help with your journey to good health They are super knowledgeable and very convenient.
Adrian

Excellent communication, ease of ordering and changing deliveries, but most importantly the medication is completely effective and reliable, with absolutely no side-effects.

Excellent customer service. Periodic check ins. Product always of high quality. Very confidential. Very happy customer and would highly recommend any bloke obtaining medical products from this organisation.

Easy advice,follow up appointments to check on progress and great written information to access

The service at Pilot is simple but safe, I also find it reliable and consistent.
I have been with Pilot for a number of years now and the system of medical supervision is comforting.

I started pilot for both weight loss and for fatty liver which was advised by my primary GP , I have been on the program for 18 months and have lost 20+ kg. My BP and Liver function have returned to normal levels and i am feeling great .

Great service. Chose pilot because it was for men although I am female - response is instant requests are responded to very happy all round

Very good and quick service

My order arrived later than the stated delivery window, and there were no instructions included on how to use the Derma roller. The Testosterone Support comes in a 60-pack, while the medication refill is a 90-pack, which means I have to place extra orders just to stay on schedule — quite inconvenient. I also received an email saying the issue was “resolved” even though there had been no communication about the delivery delay.

my request for a change in the delivery date was actioned just about in a few minutes possibly using AI.

It's very expensive.
You see what you pay for on the package.
Please send me a doctor's not as I am travelling overseas this year.

Great support and excellent follow up,
From Both Cindy and Michelle.

After some initial frustration l, Nat sorted my issue and updated me.

Opportunity to escalate out of chat assistance earlier would’ve helpful

Very easy to deal with and extremely helpful and responded quickly

.The support from the very beginning and throughout the journey was outstanding. Clear communication, professional service, and a fantastic overall experience. Highly recommend Pilot.

Easy process to be a part of and very professional.
Great product, I’d highly recommend Pilot!

Everything has been easy from start to current. My products arrive on time and all emails have been advessed efficeinetly and in a frienldy manner.

Easy process, helpful supportive staff. I like that the support is available whenever you need it without being inundated with emails and requests for constant updates.