Placed order beginning of March to a month to arrive’ eventually got hear; paid £ 20+ for a shirt size 2xl size arrived about size large on tag 2xl ; no return s address another scam lost another £20,... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Order some 'orthopaedic ' shoes. Took 3 weeks to arrive from China, no warehouses in other countries as claimed. Very small sizing despite using their measurement guide. Leather very thin and so c... Toon meer
I ordered a pair of black leather shoes from this company which arrived today. Ok they took two weeks to get to me from China but gladly (and contrary to some other reviews and experiences posted on h... Toon meer
After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Toon meer
2,6
Slecht
91 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No QR code
I have bought this item and there is no QR CODE on it I would like to know what the outlet on the bottom is for.
13 augustus 2026
Review zonder uitnodiging
No progress....small claims court for me !!!
So.... I've received another 3 auto generated emails ....telling me the good news that ive received my product ....the tracking number shows the product has been delivered to an address in Hounslow ( LONDON) I live in Newry Northern Ireland. The saga with this company goes on and on ....I'm afraid its the small claims court for me .....22 wmails is quite enough ......do NOT waste your hard earned money with this lot .....shop somewhere where yiur money wont be stolen !!!!
8 juni 2026
Review zonder uitnodiging
Antwoord van Holdonmy
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@holdonmy.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Spray actually worked better than the last brand
Had some stubborn burnt spots on my old pan, thought nothing would actually clean it. Tried this out first thing—most of the gunk came off after a couple wipes, which surprised me a bit. The nozzle was tight and didn’t leak like my last kitchen sprays. It’s already sitting under the sink now, but I wish the scent was less strong.
9 mei 2026
Placed order beginning of March to a…
Placed order beginning of March to a month to arrive’ eventually got hear; paid £ 20+ for a shirt size 2xl size arrived about size large on tag 2xl ; no return s address another scam lost another £20, again give these sites a miss”:portraying to be in uk but china yet another scam site. Don’t be tempted. They look genuine but clever advertising again don’t be fooled
12 maart 2026
Review zonder uitnodiging
Antwoord van Holdonmy
Dear Customer,
We are truly sorry about the long delivery, wrong size item and the lack of a return address, which has caused you loss and disappointment.
Please send your order details to email service@holdonmy.com . We will look into this matter and get back to you promptly.
Edge stitching actually holds up well
Tested it side by side with a generic supermarket towel—this one’s stitching doesn’t come loose after a cycle in the washer, while the cheaper one unraveled instantly. Didn’t expect such a tight finish for this price point.
24 april 2026
I been cheated by them
I been cheated by them
Wrong product info
No quality
They don't take return or refunds
Absolutely Scam
1 april 2026
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer,
We are truly sorry for making you feel cheated and for the terrible experience you’ve had. We sincerely apologize for the incorrect product information.
Please send your details to our customer service email address: service@holdonmy.com.
Our professional customer service team will assist you with the return and refund process as soon as possible. We will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Rubish product customer service waste…
Rubish product customer service waste of time
27 maart 2026
Review zonder uitnodiging
Antwoord van Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize for your unpleasant experience with both the product and customer service, and we fully understand your frustration.
Please send your order details to our customer service email address: service@holdonmy.com
Our professional team will provide you with a proper solution within 24 hours. Please give us a chance to make amends; thank you very much.
Absolute rubbish
Absolute rubbish, doesnt work as advertised.
9 februari 2026
Review zonder uitnodiging
Antwoord van Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that the item failed to work as described and brought you such a bad experience, and we fully understand your frustration.
Please send your order details to our customer service email address: service@holdonmy.com
Our professional customer service team will provide you with the proper solution within 24 hours. Please give us a chance to make amends; thank you very much.
Deliver was good
Deliver was good. But not impressed with product, as got the spray to do my cooker and shower door and didn't work 🙃 like the video/information said.
19 december 2025
Review zonder uitnodiging
Great purchase bought....fast…
Great purchase bought....fast delivery...great communication...Thank you..
12 januari 2026
Review zonder uitnodiging
FLIMSY QUALITY, DOES NOT MATCH PICTURES ADVERTISED
Wish I had read the reviews before buying... I ordered a few sets of clothing from this website on the 26th of December. Firstly, only part of my order arrived, which was already a bad start. Secondly, the clothes were of quite bad quality, feeling flimsy, thin, and very synthetic, contrary to what I had seen on the advertised pictures.
Customer service has been useful, as I had accidentally ordered an incorrect size, and they managed to arrange for that to be corrected, and I have not received a refund for that yet, Still pending.
4 januari 2026
Review zonder uitnodiging
Antwoord van Holdonmy
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@bgnie.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
The product is average easy to wear but…
The product is average easy to wear but not as comfortable as expected
6 januari 2026
Review zonder uitnodiging
I wish I read this before ordering
I wish I read this before ordering, I want to cancel my order before money is taken from me. I did not see an option to cancel my order anywhere
28 december 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@holdonmy.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
Everything came and did exactly as…
Everything came and did exactly as expected
6 december 2025
Review zonder uitnodiging
bought a hoodie for me
bought a hoodie for me , not open it yet but look alright
15 december 2025
Review zonder uitnodiging
Very happy with the order and fast…
Very happy with the order and fast shipping and delivery
13 november 2025
Review zonder uitnodiging
It’s a good product so easy to use five…
It’s a good product so easy to use five star review
13 november 2025
Review zonder uitnodiging
aaked for different sizes and got all…
I aaked for different sizes and got all small wasnt impressed
3 december 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@holdonmy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This does not work on mold or damp…
This does not work on mold or damp ,didnt do a thing ,didnt realise they were tiny bottles as well,
5 december 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.