Placed order beginning of March to a month to arrive’ eventually got hear; paid £ 20+ for a shirt size 2xl size arrived about size large on tag 2xl ; no return s address another scam lost another £20,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Order some 'orthopaedic ' shoes. Took 3 weeks to arrive from China, no warehouses in other countries as claimed. Very small sizing despite using their measurement guide. Leather very thin and so c... Toon meer
I ordered a pair of black leather shoes from this company which arrived today. Ok they took two weeks to get to me from China but gladly (and contrary to some other reviews and experiences posted on h... Toon meer
After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Toon meer
2,6
Slecht
91 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Excellent product does everything as…
Excellent product does everything as advertised easy to use also. A lot safer than the alternatives. Good price also
15 december 2025
Review zonder uitnodiging
Even if it did take a long time it is…
Even if it did take a long time it is good and could have been bigger bottles
10 november 2025
Review zonder uitnodiging
I found this product very good and easy…
I found this product very good and easy to apply. I would recommend this to everyone.
2 december 2025
Review zonder uitnodiging
It's in but not a 100 percent if it…
It's in but not a 100 percent if it works .
2 december 2025
Review zonder uitnodiging
Dreadful
Dreadful. Why was I fooled?
The advert quite clearly states that if you order ‘today’ you get the free blades which you need because so far I have been unable to get blades the right size.
When I contacted them about this I was told this what what I ordered. Then moaning was offered a 10% reduction as returns are made to China!! I sent them a copy of
The advert and a refund of £10 was offered. Well that’s no good if you cannot get the blades. Really annoyed
11 november 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I bought garment
I bought garment, the quality was poor so I returned the item but never got any refund.
10 juli 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
DO NOT USE THIS COMPANY YOUR ITEM WILL NOT ARRIVE
I ordered a back pack 6 weeks ago and it has still not arrived. I've tried to contact them but not getting a response. DO NOT USE THIS COMPANY
24 oktober 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Awful customer service
I bought eyebrow pens and they are terrible. I contacted customer service and they promised me a reduction of 30% but never delivered. They kept sending me e mails saying they've responded but there is no response. These items are fake. Do not buy from them. Be warned. Read the other warning reviews!
6 oktober 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@holdonmy.com. Our dedicated customer service representatives will provide detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
I like the it fit
12 oktober 2025
Review zonder uitnodiging
Items did the job.
Items did the job and seem to be goodquality.
1 oktober 2025
Review zonder uitnodiging
Very small bottle not used product yet…
Very small bottle not used product yet so can’t comment on the quality
20 oktober 2025
Review zonder uitnodiging
Very good shopping experience ☺️
Very good shopping experience ☺️
20 oktober 2025
Review zonder uitnodiging
Size of product
The product took to long to arrive and was not the size bottle as see in advertising
13 september 2025
Review zonder uitnodiging
Very polite and helpful thank you
20 oktober 2025
Review zonder uitnodiging
TWhat was it?e simple answer is that the goods I…
The simple answer is that the goods I ordered came as expected and live up to expectation.
7 oktober 2025
Review zonder uitnodiging
Was rubbish
Was rubbish. Better with normal cleaning products
1 oktober 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Waste of money.
My rating related to the OGAS Quick Effect Coating Agent. I applied the product to my car's bodywork following the instructions to the letter. The result was a streaky, cloudy finish which required machine buffing to remove. A complete waste of money.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Terrible product
Terrible product! Wouldn’t recommend at all, waste of money, made no difference to my eyelashes at all!
EDIT
I have now been given a full refund for this product
19 oktober 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
This was not as the video showed
This was not as the video showed. It just comes out all black. It’s the worst thing I have bought! It went straight into the bin. I tried it twice and it was really disappointing!
1 oktober 2025
Review zonder uitnodiging
Antwoord van Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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