DO NOT ORDER ANYTHING ONLINE FROM THESE PEOPLE! THEY OWE ME OVER 300 EURO AND I AM STILL FIGHTING TO GET THE FAULTY ITEM PICKED UP AND MY REFUND RETURNED! NO CUSTOMER SERVICE! NO HELP! JUST GENERIC SO... Toon meer
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I never got a cobfirmation email from my order. I then imlediatly went to cancel but they dont even log your emails , I have nl means to contact them no customer service
Stay away these guys have no customer service. Still waiting for an item to go back. We won't get out money back until this is complete. We are now 2 months in out of pocket. We actually contacted the... Toon meer
I ordered two 2.5l of paint and thought it would be ready for today as I ordered at 4 and they close at 8 but I didn't see it was for pick up tomorrow but they went ahead and got it for me so I didn't... Toon meer
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Great place to shop
Me and my partner went to homebase in dumfries and this is a review of the time that we spent there buying paint which had to be mixed and annabella did ours and she was wonderful very polite and helpful and mixed our paint to perfection
kitchen through Portlaoise store
We recently purchased a kitchen through the Portlaoise store. Kitchen planner extremely helpful and very happy with the plans, kitchen and delivery. (Counters purchased separately with another company)
Excellent staff & service
Hi, I bought a heavy bookcase yesterday in Homebase Sligo and found the young sales assistant, Patrick, absolutely excellent. He was helpful, informative, friendly and just a decent young man. He insisted on doing all the lifting for me, and refused a tip. It's really nice to experience such respect and efficiency these days.
New kitchen from Portlaoise
We recently bought a new kitchen at Homebase in Portlaoise. We had never done it before, so we were anxious not to make any mistakes. Fortunately, Marilou was very helpful and professional. She was very patient and understanding, and guided us through the whole process. Even leter, during the assembly, she was very helpful with some follow-up adjustments and helped us to solve some unexpected problems. Overall, the kitchen is of very good quality, looks amazing, and dealing with Marilou was pure pleasure.
Great service …
My daughter and I called into Homebase in Letterkenny looking for paint for an old property that we are doing up we got great service from a young lad called Matthew he was very helpful even helped us take everything to the till and my car. Will definitely be going back great service.
We recently went to homebase…stephen
We recently went to homebase letterkenny, co donegal ireland to buy a bbq. We were unsure of what we needed so called for help. Stephen guided us through the pros and cons of all the Bbqs. My wife and I noted afterwards we hadn't come across someone as helpful in years. He was amazing. We ended up spending over €1k.
new kitchen design…
We recently purchased a new kitchen from the Herne Bay store. We were helped by Nicola who came to our house to measure up and talked to us about our ideas. She then designed the kitchen and when we saw her design it was almost exactly what we had in mind. Very helpful and friendly lady who is very good at her job
Called in to Homebase item on computer…
Called in to Homebase item on computer in stock but was not actually in stock( or didn’t search?)staff wouldn’t contact other stores to see if in stock and anyway they didn’t transfer stock between stores. Helpful I don’t think.
Bought two hanging baskets from home…
Bought two hanging baskets from home base this year . Only £9 and both are stunning. Have been impressed by the way staff there look after the plants they sell. Homebase Cannock
Kitchen from Homebase Drogheda
I used Homebase in drogheda to purchase a new kitchen recently. I dealt with Ciaran &Ann who were absolutely brilliant. They made the full process so easy and were there to assist at any time during the
process.
I would highly recommend them to anyone looking for a new kitchen and I can't thank them enough for all the hard work that they done to ensure everything went to plan.
Annmarie
I needed some paint mixing and help to choose…
Needed paint mixing and help to choose paint. Paul from bishop auckland helped me with no hesitation. Very good customer care. I will definitely be returning.
Kitchen department homebase Drogheda
I recently have my new kitchen done by homebase Drogheda.Specail thanks to Ciaran and all the staff in the kitchen department and to Ken who fitted my kitchen.I cannot recommend them enogh.They are highly professional and very helpful and friendly to deal with.Although there were some issues with my counter tops and the wrong size of cabinet doors were sent out to me,but everything was dealt with and problem solved straigth away to the highest standard.Brilliant customer services.Thank you so much.
Very impressed with kitchen department
Very impressed with the service I received. Special thanks to James who managed my kitchen business with Homebase professionally and efficiently, and creatively, especially so when he had to deal with production problems beyond Homebase’s control. Friendly and professional service all round. Recommend the kitchen service in Letterkenny very highly.
Went into Catford Branch and had…
Went into Catford Branch and had excellent customer service. Sold me the last display model of garden furniture and carried it out to the car. Five stars!
Excellent experience
Excellent experience. Bought a mountain of items for our new house and Andrew could not have been more helpful, absolute dream to deal with. 10 out of 10 from start to finish
Garden shed purchase I wanted to purchase a garden shed so…
I wanted to purchase a garden shed so went to Homebase Altrincham was so impressed by the help I received from two co workers Junaid and Christine more then helpful nothing was to much trouble. Left the store very happy and satisfied with the perfect purchase what I went for.
Poor customer services in relation to kitchen - go to Howdens!
Really wish I had read some of the reviews about kitchens before I ordered mine. Dreadful customer services when things are wrong. I have ended up with loads of parts which have been incorrectly sent and can't get them to take them back. So wasteful. It is a nightmare being stuck between the company that makes the kitchens and Homebase. The kitchen company recommends one thing, Homebase say something completely different. No resolution to the issues.
Our builders said they have never had these issues with Howdens, parts can get returned easily and are replaced - really wish we had used them!
The staff are very good to deal with
Went in for a lawnmower today and…
Went in for a lawnmower today and honestly was brilliant service I received in the portlaoise shop
Recommended the oil as I would have forgotten this and also told me to hold unto my receipt as it was guaranteed for a further two years not a wasted journey
The Staff in Homebase Ireland are…
The Staff in Homebase Ireland are lovely and the shop is great and easy to find things. They told us all the special offers and offered to help us with our things. We enjoy going there.
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