Hortons Reviews 828

Selling is hard work at the moment. I went through 3 sales falling through due to market conditions. Each time Jake picked up the pieces and we marched on.
He assured me at every step of the way and worked 24/7 to make it all happen.
NOTHING was too much for him and he was the glue all the way through.

I can't thank you enough.

I have rented my flat with Hortons
Very professional and friendly and provided great customer service

Tom was amazing at answering all our questions and ensuring everything went smoothly. We really would not have been able to do it without him.

Rachel was really friendly and couldn't do enough to get the sale through she makes you feel like you are her only client

The team at Hortons are absolutely brilliant, as first time movers we had tons a questions and they answered them all , Jake kept us updated throughout the process and was super easy to deal with I would recommend to anyone thinking about selling their house 😊

Angela and her team at Hortons were brilliant from the beginning to end of the process to sell my house. When I first met Angela she had given a great deal of thought to how we should market the house and brought lots of info about the housing market in my area. We were able to have a really informed chat and agreed a good plan. The setting up of a Whatsapp group so Horton's could keep me up to date with viewings, offers and then the progress of the deal was a stroke of genius. I always felt totally up to date with what was happening. Finally Angela was brilliant towards the end of the deal when we were a long time ready to exchange and complete whilst other parties dragged their feet. Angela did all she could to get things moving and to put pressure on people to get on and do what was needed. She also had to deal with my frustration as I struggled to understand why we couldn't get things completed!
Thank you Hortons! I very much hope I won't need to buy or sell a house again. However if I did I know which estate agents I'd be picking the phone up to call.

Angela was really helpful and very understanding that we were selling a loved family home. She explained everything very simply to our elderly mother so she could understand what was happening. Throughout the process she kept us up to date and was fantastic at communicating between us and the buyers. She really made the whole process very easy. We would highly recommend.

THE GREAT HOUSE GIVEAWAY
What can I say, Nicole really went above and beyond for us with this sale. She is the person you want at the other end of the phone to move mountains for you when selling a property. Her polite, knoweldgable and savvy approach brought everyone together for an amicable result for all. If you're selling your property in the Derby area, i strongly suggest HORTONS!

Terrell worked super hard to help us, and his seller, get our new home over the line! We hit many challenges along the way including the deal completely falling through at one point, but Terrell’s communication and desire to create a compromise got us back on track. If you are looking to buy, or sell, a house Terrell is your man!

Absolutely amazing service from Zoe. From start to finish Zoe was very friendly and professional whilst also working very hard to get the sale through quickly for me. She also supported me throughout. Highly recommended and if I were to move again I would definitely use Hortons! Thanks so much Zoe for making what was an anxious time bearable. You’re very good at your job😀

Rachel Nicholas at Hortons was a pleasure to deal with. Everything happened so seamlessly and as quick as possible. Rachel was so helpful at every stage and very supportive, always responding really quickly to calls and messages. Thank you Rachel!

There is a misconception that all estate agents are the same. They simply pop a property on Rightmove, sit back, and wait for the buyers to call. So why not go for the cheapest agent who will also tell you your property is worth the highest price. Makes sense, right?

This couldn’t be further from the truth.

Mark at Hortons has worked tirelessly for 6 months to get my sale to completion today. Every step has been impeccably managed from our initial meeting, setting a realistic asking price, undertaking the viewings, and dealing with offers. Then, most importantly, he managed to hold the deal together throughout the conveyancing process.

If you want to sell your home then you need to have an agent who will sell it quickly, and for the highest possible price.

Hortons will do that for you.

Moving home can be a very stressful experience especially for people over the age of 70. However, Nicole at Hortons took the stress away by being totally professional in everyway. Her communication skills are excellent as she kept us upto date with the progress of both the sale of our property and the property that we were purchasing. Being so friendly we felt comfortable and confident that any problem that should arise would be resolved taking all the pressure away from us. We would highly recommend Nicole at Hortons in the knowledge that a first-class efficient service will be provided.

Over the last few months Nicole Beales has been working hard to sell my property, 7 days a week. She has been amazing, giving great advice, responding to all my questions very quickly. I would recommend Nicole to anyone who is looking to sell their house.

Absolutely first class service from start to finish. Our agent Nicole Beales at Hortons was contacted at the start of a 12 month renovation project along with two other competitors. Nicole was the only one who showed any real interest and went above and beyond in helping with advice, valuation, and even information about local trusted trades people. Kept in touch and continued to give advice throughout the 12 month project, and it was a no-brainer that we went with her Hortons for the sale when the renovation ended.
Fees were reasonable, and in-line with (and in fact cheaper than) other local agents. Very professional, thorough, and great to deal with. Highly recommended.

Nicole Beales was the estate agent who helped us through our first time buying a home.

We can’t recommend her enough, kept us informed through the whole process and made it feel really easy for us.

We will definitely use her in the future if we ever come to sell.

Nicole Beales was the estate agent who helped us through our first time buying a home.

We can’t recommend her enough, kept us informed through the whole process and made it feel really easy for us.

We will definitely use her in the future if we ever come to sell.

Franco and the team at Hortons did a wonderful job for us. They were enthusiastic and helpful from the start, without being pushy. They kept us up to date at all stages of the sale and were on hand to respond to our questions, even outside of normal business hours via WhatsApp. Franco has a big network of contacts that he was able to use to help generate extra interest in our property, and which helped us achieve a great price. What it comes down to is that Franco is a talented communicator, which really took the stress out of the process.

We could not be happier with the service we received from Rachel when we decided to put our house up for sale in December 2022 with Hortons. From the initial first meeting to organising a sales video of our house
everything was taken care of,they gave us a true valuation of the house and what they thought it would
achieve, with that in mind we put the house up for sale.
Rachel kept us informed of viewings and feedback about the house.By the first week of January 2023 we had sold the house STC.We were really impressed with how quickly things were happening and the sale was completed on 17th February we would like to thank everyone at Hortons who were involved with marketing and the sale of our house especially Rachel,a first class service.