Hot Tub Master Reviews 

Great service and good after service from the team.

Overall great experience. The tub is amazing, quick delivery and very helpful sales team.

Excellent customer service would definitely recommend

Thank you for making choosing and purchasing my hot tub very easy. Great customer service from beginning to end.

Excellent value for money, the hot tub was delivered by 2 very helpful guys, who positioned it and explained everything clearly about setting up and using my spa. I chose a 13 amp version and the only difference in performance seems to be that the heater switches off whilst the pumps are on, however the temperature only drops by about half a degree over a half hour period so it's no problem. Simple to self install, clean, and use and good support from the company if needed. Would highly recommend them as a supplier.

Fantastic service from order, tracking, delivery and after sales. The whole team were always very accommodating and happy to help despite being very busy and working in difficult circumstances. I would definitely use again.

Professional efficient service would recommend

Ordered my tub through Costco, was contacted by Hot tub master within a week and delivered two weeks later, excellent considering we were in the middle of a pandemic. The delivery guys were excellent, nothing was too much and they explained how everything worked, filled up the tub all I had to do was wait for it to heat up.
Would have no hesitation in recommending Hot tub master.

Well, me and the wife were hunting around for a hot tub went to many places, before we found the hot tub master. We purchased a hot tub, arranged delivery, I had to take care of the crane to lift over the house. The 2 guys that delivered it we very polite and helpful with lots of pointers, they were 2 hours early and they patiently waited for the crane.

The crane people and the 2 guys worked together and the drop was successful. Installation of hot tub was done buy myself, there was little lack of instruction manuals. But I managed to figure it most out. I rang them was on the phone for an hour speaking to technical support, the guy was very helpful guided through me what I had already done already to reassure me and answered all my questions. The hot tub works straight out the box, I haven't seen any flaws with it. The only problem is I stay in there to long and go a bit wrinkly. Excellent company would recommend.

Fabulous product, and excellent service. Instillation was no issue and the guys who came to fit Hot Tub were great, very knowledgeable (lots of handy hints). We love our "Hot Tub life" and have only had one day off from the tub in 2 months. Would highly recommend. Thanks so much Blue Whale Spa (Hot Tub Master). From Mac & emma

Great value for money and super helpful staff.

Excellent service from start to finish, really happy with our purchase.

Fantastic customer service from start to finish. Amazing hot tub and worthwhile investment. Highly recommended

Absolutely love my new hot tub
Fantastic service from beginning to end from Hot Tub Master
Customer service is 5 star including delivery communication and the after service care
Highly recommend this company and the hot tub itself!

This company was great from start to finish and the product is amazing

Thank you to Julian and the team at Hot Tub Master, ordered a tub, delivered, installed all as agreed and on time. Highly recommend them and their customer service afterwards has been great.

Absolutely brilliant service from start to finish, first class after sales and customer service.

Great Service, Great communication and easy installation, great aftercare, highly recommend

From ordering my hottub through to delivery. The team where very helpful and polite. The install was completed very quick and the install team where a great team and very friendly, they also explained everything that we needed to know to get us up and running 👍. Overall we are very happy 😊 with our purchase and just wish we got one sooner.