House of Leather UK Reviews 

Excellent service, easy to order, with no worries about returns if needed. Expediant delivery with detailed times. Quality and size perfect. Fits "like a glove". Although it is a jacket. Would thoroughly recommend this company to all.

Bought a handbag from them in September. Really liked the bag, but in less than 3 months, the studded clasp on the front, has torn away from the bag. House of Leather have now replaced the bag. The service was excellent, and delivery was very fast. Would recommend this company

I ordered a jacket for my husband from this site was a little scepticle as being on line
The jacket arrived within a couple of days of ordering (Free delivery) and although we sent it back as was just not my husbands style the quality of the jacket and leather was amazing very well made soft leather and lining was really nice and warm.
I returned the jacket through post and within 3 days of return the full refund was back into our account
cannot grumble at that and will definately be looking on this site again

Ordered a jacket on Sunday and it arrived on Tuesday. Great quality and price, size was true to fit.

Absolutely BRILLIANT 🤩
After a serious brain injury at work I brought my Darling Wife a Soft Leather Cross Zip Biker Jacket for taking care of me!!
Firstly I sent the wrong email address! I contacted them and they helpfully changed it for me!
The Jacket arrived really quickly and my Wife was over the moon!!! Only problem was I had ordered a size 12 but she’s size 10, nightmare!!!!
I rang House of Leather’s number and got the most helpful guy who explained what to do to change it and then sent an email confirming change! I repacked the Jacket and sent insurance covered, next day delivery from Devon last Thursday!! Totally Totally Amazed when a size 10 replacement was delivered on Sunday only TWO DAYS LATER!!!
Absolutely the best service you can get!!
Wife was over the moon but has banned me from ordering things alone with my brain injury 😂😂😂

Although my order did not arrive on time the quality of the goods is excellent. Certainly place further orders with this company.

ORDER #HOL1420
I ordered a RAF style leather jacket. It doesnt look much like the picture, the fur inside is not great, the jacket leather is very stiff. Overall quality is not great.
Trying to return it, there is no response to emails, no advice on how to return this item. The telephone number on the website does not work.
It seems I am now stuck with this jacket.
Wouldnt order from this company again.

Sizing guide very poor.
Ordered leather jacket small
On there guide was chest size 36 to 38 inches
I am only a 34 inch chest and it is so tight that I will have to return it at my expense and get a medium.
Great quality jacket though

Wow...ordered a purse late Friday evening and was given the option for Sunday morning delivery by DPD. Unfortunately, I wasn't at home so rearrange delivery with DPD which was easy to do and the purse was delivered Monday morning. Really pleased with the purse which is a birthday gife - lovely colour and so soft.

My wife ordered a leather jacket, and it very pleased with the quality and style of the jacket. First class service and top quality. Superb!

Unfortunately giving a company 1star for a delivery company failure is not correct, also giving them one star for cost of return postage is ridiculous. People should realise that free return postage has already been added to the price of goods!

I didn't realise until it was too late that this company makes the customer pay for returns. I should have checked before ordering but it didn't occur to me that an online business would have this policy. It was expensive to return the jacket I ordered when it didn't fit. I would avoid. There are plenty of online companies that make it easy to return items and do not expect the customer to bear the cost.

What can I say, there is no option to give a zero star review unfortunately.

I ordered a leather bag next day delivery on Thursday before their 12pm deadline, come Friday this was not received. I then received an email later on Friday to say the parcel would be delivered on Saturday, again nothing. It is now Sunday afternoon and I have contacted DPD direct to see if there is a chance to go and pick this up from the depot as I need it for Monday, and they have just confirmed they have not even received the parcel so cannot be sure it has even been shipped... three days later, for NEXT DAY DELIVERY!

Throughout this process I have been emailing them and have been totally ignored, absolutely appalling service, I would AVOID AT ALL COSTS!

I ordered another jacket from them through amazon, the first a flying jacket was so good I bought an autumn / spring light jacket, again through Amazon, excellent quality and value, fast service. I wonder what some people expect, this is on line buying, not from an old fashioned Highstreet retailer.
M Green.

First of all House of Leather sent the wrong bag, leaving me to do a lot of running around in getting it back to them. Then they ignored my instructions about sending the replacement. And when the replacement arrived, it turned out to be flawed - with stains and scuff marks that suggest I may not be the first owner. When I complained, I got no meaningful response. Since then I've emailed them repeatedly - with no response at all. I can only conclude that this is a chaotically incompetent company that sells substandard goods and refuses to acknowledge legitimate complaints.

Had a leather handbag for 6 weeks when the stitching on the strap gave way. called for advise but some moron said send an email. Came back saying that I had misused the product. Obviously they don't care a damn as long as you pay for the goods. Avoid this shop at all costs.

Ordered from House of Leather directly - The jacket I ordered was advertised to be made from Nappa Leather. The jacket I received felt very soft, but had a strong chemical and plastic odour that lingers. This leads me to believe that this is not made from real leather and instead is made from counterfeit faux leather. The design and fit of the jacket was not great either with uncomfortable zips on the arms that create a hard seam and digs into my wrists. The seller does not have an easy returns portal, wished I had ordered off Amazon for easier returns.

I ordered a coat that I had to send back. 10 days later I am still waiting for my refund. I have phoned only to be told the refund has been issued but its in the system.
Today I am contacting my bank and issuing a charge back. Order No 51158

Ordered a ladies jacket, it arrived in two days. It was lovely however was a really small fit. I used the sizing chart but it was really small. I returned it and received a replacement with in the week. Two sizes bigger but still small.
Lovely jacket, great service, but Oder bigger than you need.

Brilliant Lether Jackets Top Notch Lether fits like a glove. Fast delivery my jacket arrived in 2 days. For the price of a real leather jacket, you cant match House of Lether. Awesome Shop thanks guys

Purchased a jacket from here, 6 month ago. Split everywhere. Informed them, and no answer. Absolute rubbish.