Hugh James Reviews 1.028

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have no hesitation in recommending Mark Robinson from Hugh James. His hard work, dedication and pure tenacity helped our son achieve an incredible outcome for a legal claim following a serious RTA... Toon meer

Beoordeeld met 5 van de 5 sterren

Annalisa Magno of the Military Depart has been fanatic throughout my case. I firmly belive my claim wouldn't have been settled or progressed as well as it had without her being my Solicitor. Highly... Toon meer

Beoordeeld met 5 van de 5 sterren

Peter Renshaw of Hugh James helped me and my daughter deal with her PIP appeal on a pro bono specialist support. From the outset we found him thorough and he guided us through a very difficult process... Toon meer

Beoordeeld met 5 van de 5 sterren

Outstanding service from start to finish. Hugh James handled my cold weather injury claim with professionalism, efficiency, and genuine care. The team kept me fully informed throughout the proc... Toon meer

Bedrijfsgegevens

  1. Juridische dienstverlening

Geschreven door het bedrijf

Hugh James is a top 100 UK law firm with offices in Cardiff, London, Manchester, Plymouth and Southampton. The firm has grown from humble beginnings in 1960 to become a leading law firm, servicing a vast range of clients across the UK and overseas.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
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Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Thank you

I contacted Hannah and found her to be extremely helpful and kind. She explained everything to me really well and made me feel calm at a stressful time. Thank you Hannah, I wouldn't hesitate to recommend you.

10 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply the best.

I consider myself unbelievably fortunate to have chosen Hugh James nearly 2 years ago to deal with my Mother’s legal matters.

I could not have wished for better advice, better support and a better result. Their tenacity and professional determination is completely beyond belief, and I will be forever grateful to Katie and her team.

It’s been a tough 2 years but Hugh James have done their absolute best throughout the whole lengthy process.

Thank you so much.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rebecca Ali was brilliant

Rebecca Ali was brilliant. She kept up to date throughout every process with clear and informative comms. The service received from all the Hugh James team have been excellent but Rebecca stands out as an asset to the company.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fought hard

I'm very happy with the legal help, understanding, communication and professionalism shown from the beginning to the end, throughout the process by Hugh James and partners. They fought hard, on behalf of myself to get the best outcome.
Thank you to Siobhan Thomas and her amazing team. I could not have asked for better or more.

10 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

A big thank you to Hugh James for their hard work dealing with my Father's estate. Molly and Nick handled everything so professionally and sensitively. Communication was regular and excellent throughout the process. Special thanks to Molly for responding to every question through such a difficult time.

7 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hugh James are an excellent company.

Hugh James are an excellent company.
Phoebe Osbourne and her team couldn't have done more for me throughout the process.
All of them have been amazing , whenever I had any queries they would explain everything, nothing was too much trouble

3 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Despite 3 emails and a phone call HJ…

Despite 3 emails and a phone call HJ has failed to respond to a question I had concerning a contract they had sent me. Extremely poor customer service.

2 oktober 2025
Review zonder uitnodiging
Logo Hugh James

Antwoord van Hugh James

Hi Julian.

I'm sorry to read that you're having trouble reaching us. We'd like to look into this further for you but in order to do this we'll need some more information.

Please can you email reviews@hughjames.com with more information on your query and contact details. Please include 'Trustpilot review' and your name in the email subject line. We'll make sure it's passed onto the team to contact you directly.

Kind regards, George.

Beoordeeld met 5 van de 5 sterren

A Law Firm That Truly Fights For You!

Exceptional legal representation from start to finish…I truly cannot thank the team at Hugh James enough for their outstanding work in successfully winning my civil claim against the MOD. From the very beginning, I felt fully supported, listened to, and guided with expertise and care.

A special mention must go to Nia-Wyn Evans and Annalisa Magno from the military department, whose professionalism, dedication, and attention to detail were second to none. Two very powerful and highly qualified young women. They were always approachable, kept me fully updated throughout the process, and handled my case with the utmost diligence and sensitivity. You two ladies are incredible and are a major force to be reckoned with!

Furthermore, what stood out the most was not just their legal knowledge, but their genuine commitment to achieving the best possible outcome for me. Thanks to their hard work, I achieved a result I never thought possible.

Moreover, coupled with the level of expertise and experience of Barrister James Pickering and Senior Barrister James Counsell KC I was able to settle my claim the very same day of my first settlement meeting in record time!

I would highly and strongly recommend Hugh James to anyone seeking legal support—especially those dealing with military-related matters. With solicitors like Nia-Wyn and Annalisa on your side, you can be confident you are in the very best hands.

5 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

Nothing was too much trouble, they fought hard to get an outcome that was agreeable for me. Kept me updated with regular emails and phone calls. Always polite and respectful and explained in language I understand. I definitely recommend this firm they certainly fight for you.

22 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So easy to work with Hugh James

So refreshing to deal with a person and a Company that do what you expect them to do. Prompt, professional, friendly, knowledgeable....
So often nowadays we end up dealing with long wait's, phone menu's, unreliable email responses, having to chase things up, lack of consistency etc. I'm pleased to say there is none of that at Hugh James. Katie has been great. A CHC appeal is a chore to deal with but she somehow she makes it a pleasure!

19 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

HughJames outstanding service

Hugh James was outstanding in providing a professional engagement of the highest quality, with complete empathy towards me and my sister throughout the process. We are grateful to Holly Whale and Jessica Forrester for their amazing communication and for continuously keeping us updated on progress. Thank you Jessica and Holly. - David

15 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

We were looking to update our Wills. Hugh James were competitively priced and the process to set out our wishes etc was very straightforward to follow. The prepared Wills were received quickly and within the timescales outlined. The signing requirements etc were easy to follow.

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From Juris really helpful company…

From Juris really helpful company lovely stuff help me really much. When was on justice situation they help me to get justice and thank you so much for all good work and everything else.

Best regards

10 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Gratitude and Acknowledgement

In a world of cyber insecurity and threat, the solicitors at Hugh James were both reassuring and trustworthy. From the commencement of the process, all communication was both professional and caring. Our family is scattered across the world and the team at Hugh James researched and connected us successfully. This would not have been a simple process. We were updated regularly and all the communication we received was respectful and informative. As a family we feel extremely grateful to Rebecca Murray and Ffion Morris for providing this incredible service, fortunate opportunity and for assisting to unite our family.

31 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional and caring Pip Tribunal advice..

Originally we contacted national Headway Charity who then recommended Hugh James to help with my husbands Pip appeal in December 2020.
Amy and Peter who then provided specialist support on a pro bono basis over a sustained period which gave us a successful outcome at the Tribunal, for which we are forever grateful.
Recently having contact with them with regards to the upcoming review they were again equally as helpful and informative.
Nothing has been too much bother, with them responding in a considerate and generous manor we could not recommend them highly enough.

9 juni 2025
Review zonder uitnodiging

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