I purchased a few hundred dollars of modules for Opencart. I asked for support for SMS modules and I completely followed his directions. Over 10 days went by with no reply and I finally deleted his... Toon meer
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Lees wat reviewers zeggen
Modules accomplish their purpose and assistance is fine, even it can take some weeks to answer, and some times the answer is like "done" but without explaining how you should have done it... so on nex... Toon meer
I have found a bug of a new inovative extension and opened a support ticket. Less than 24 hours later an update solving the problem has been issued. Huntbee is one of the most responsible developers t... Toon meer
As always, Huntbee is patient and precise in their instructions and replies to tickets I open on behalf of my clients. They give reasoned advice promptly, which is always helpful. Bit by bit, I've le... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We provide premium OpenCart extensions, Modules, OpenCart upgrades and Premium custom services internationally
Contactgegevens
81, Selvaraj Chettiar Thoppu, Murungapakkam, 605004, Pondicherry, Indië
- 917358471872
- opencart@huntbee.com
- huntbee.com
4,6
Uitstekend
337 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Fast and fixed the issue
11 maart 2026
Disappointing support
Disappointing support. They responded after several days, and then closed the ticket for inactivity.
5 december 2025
Antwoord van Huntbee OpenCart Services
The details mentioned in this review are not accurate and misleading. All responses from our side were provided within 24 hours. The delays in resolving the issue occurred because the credentials provided in the ticket were incorrect, which prevented us from accessing your store to investigate the problem. The delay is totally from your end.
Each time we checked the ticket, we were unable to log in using the details provided. To clarify this, we even shared a video recording demonstrating that the credentials were not working.
Your last response in the ticket was on the 5th, and we replied on the 6th with the video evidence showing the login issue. Unfortunately, we did not receive any further response from you after that.
Please note that our support system automatically sends reminder emails for 5 days when a ticket is awaiting a customer reply. Reminder emails were sent on the 8th, 9th, 10th, and 11th. Since there was no response, the system automatically closed the ticket on the 12th.
We always aim to provide prompt and helpful support to all customers. If you would still like assistance, you are welcome to reopen the ticket or contact us again with the correct access details and we will be happy to help.
We kindly request that you reconsider this review as it does not reflect the actual timeline of the support interaction.
Quick and professional
3 maart 2026
Innovative extensions, excellent support.
I have found a bug of a new inovative extension and opened a support ticket. Less than 24 hours later an update solving the problem has been issued. Huntbee is one of the most responsible developers that I know.
23 februari 2026
Great service
23 februari 2026
I purchased the Google tracking…
I purchased the Google tracking integration module and initially experienced some issues getting it to work properly on my store. At first, I was concerned because the module did not function as expected in my specific setup.
Although there was a slight delay in support compared to what I initially expected, the team did respond and worked on identifying the cause of the issue. In the end, everything was resolved within a reasonable timeframe and the module is now working correctly.
I appreciate the effort put into fixing the problem and the technical adjustments made for my setup. Overall, the situation had a positive outcome, and I’m satisfied with the final result.
18 februari 2026
Antwoord van Huntbee OpenCart Services
Thank you very much for your feedback.
I truly appreciate your patience while we worked through the issue. Sometimes specific store setups require a bit of extra investigation, but I’m glad we were able to identify the root cause and get everything working properly for you.
Your satisfaction means a lot to me, and I’m always here if you need any further assistance in the future.
Store credit
My original purchase was not compatible with my version of OpenCart.
The store immediately issued a coupon for future purchases.
20 februari 2026
Antwoord van Huntbee OpenCart Services
Thank you for your understanding.
The compatible OpenCart versions are clearly mentioned in the product description, but I understand that it’s easy to miss sometimes. I’m glad we could quickly sort it out and provide a coupon for your next purchase.
If you’re ever unsure about compatibility, just message me before purchasing — I’m always happy to help you choose the right version.
Antwoord van Huntbee OpenCart Services
Thank you so much for your kind words.
I truly appreciate your support. It means a lot to hear that everything is working well for you. If you ever need any assistance or have questions in the future, I’m always here to help.
The module I bought doesn't work and…
The module I bought doesn't work and not refund provided.Don't waste your money!
27 januari 2026
Antwoord van Huntbee OpenCart Services
You had the time to leave negative feedback, but not to respond to or cooperate on the support ticket. The issue appears to be related to site modifications or a third-party extension conflict. However, without access to review the setup, it’s not possible for me to investigate and help, especially when the support is being provided free of charge.
Very prompt
Very prompt, skilled, and professional support. They solved my issues quickly and efficiently.
23 januari 2026
Antwoord van Huntbee OpenCart Services
Thank you very much for your kind feedback. I’m glad to hear that you’re happy with our support and that your issue was resolved quickly. We truly appreciate your trust and support.
Antwoord van Huntbee OpenCart Services
Thank you for your feedback 🙂 I’m happy to hear that you found the responses fast, the explanations clear, and that your issue was resolved successfully. Really appreciate your support.
It's Easy with Huntbee!
As always, Huntbee is patient and precise in their instructions and replies to tickets I open on behalf of my clients. They give reasoned advice promptly, which is always helpful. Bit by bit, I've learned much in the course of doing business with them. I'm certainly a fan and have been using their extensions for over 10 years.
2 januari 2026
Antwoord van Huntbee OpenCart Services
Thank you so much for your continued trust and kind words. I really appreciate your long-term support and I’m glad our guidance and extensions have been helpful for you and your clients over the years. It truly means a lot.
Antwoord van Huntbee OpenCart Services
Здравствуйте! сожалею о неудобстве. Судя по заказу, вы получили бесплатный набор (иконки + базовый плагин), но лицензию не активировали — из-за этого на странице не отображалась кнопка загрузки. Я уже активировал загрузку вручную, теперь плагин доступен для скачивания на странице лицензии.
Antwoord van Huntbee OpenCart Services
The extension is fully functional and is working for all customers, so if you faced any issue it may be related to configuration or theme compatibility.
I didn’t receive any support request from you, so I was not aware of the problem.
Please contact me directly or raise a support ticket from your HuntBee account and I will check and fix it immediately.
I’m always available to help, and I want to make sure you have a smooth OpenCart experience.
all is ok!!!!!!!!!!!
25 oktober 2025
Antwoord van Huntbee OpenCart Services
Thank you so much for the positive feedback!
..my experience of their customer support was very gooduseful resources for…
HuntBee has some useful resources for OpenCart website owners / developers.
Their service and offerings are both professionally presented, and my experience of their customer support was very good.
24 oktober 2025
Antwoord van Huntbee OpenCart Services
Thank you so much for sharing your experience and for the kind words.
I truly appreciate your time and trust in our services. It’s great to know that you found our resources useful and that you had a positive experience with our support — that means a lot.
If you ever need help with anything or have ideas that could improve our extensions, I’d love to hear from you.
I thought when i learn how to u…
I thought when i learn how to u wordpress , uncode. I may not use opencart. Now , i frequent receive your update, and your efficiency help in all aspect of opencart store. Your work bring me continuously income , thx you.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Huntbee OpenCart Services
Thank you so much for sharing this — your message truly made my day.
I’m really happy to know that the updates and support have been helpful for your OpenCart store and that the work we do is contributing to your continuous income. That is exactly what motivates me to keep improving and building better solutions.
If you ever need anything, guidance, or new ideas to grow your store, please feel free to reach out anytime. I’m always glad to support you.
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