Hyde and Rowe are absolutely amazing !! Always so helpful and lovely !! I had such a great experience with them, everyone was so helpful and so friendly thank you Hyde and Rowe !!
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
DO NOT WORK WITH THIS COMPANY I made a reservation through Hydestays. like another user reported, they charged me a damage deposit off platform and they seem unwilling to refund this. I have be... Toon meer
As a landlord trying to manage all my properties for renting was extremely difficult. Ever since Hyde&Rowe took over it has changed my life. Ivana especially is dream to come true. Ever so professiona... Toon meer
INFORMED AT ALL TIMES I have extremely positive feedback to give to Hyde and Rowe Estate Agents. I viewed my prospective flat twice, both times convenient to myself, and was picked up from the train... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Hyde & Rowe is a multi award winning independent estate agency based in Croydon. We are made up of a dedicated team that covers a range of services such as; sales, lettings, guaranteed rent, serviced accommodation, property staging and property sourcing/acquisition. Hyde & Rowe are built on a strong foundation of core values, our reputation has grown to represent a trustworthy and transparent independent company, providing an exceptional level of customer service. Hyde & Rowe boasts a year 50 years of combined experience and in depth knowledge in the property industry, so it is no wonder that we have been recognised as South London’s most trusted agency as of 2018. We believe estate agency is about people not properties as we are keen to make sure people find their dream homes as well as sell or let their properties smoothly and hassle free.
Contactgegevens
14 Selsdon Road, CR2 6PA, South Croydon, Verenigd Koninkrijk
- 02086861799
- info@hydeandrowe.co.uk
- hydeandrowe.co.uk
3,6
Gemiddeld
108 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had a great experience
Had a great experience. Great platform!
25 oktober 2020
Review zonder uitnodiging
Antwoord van Hydeandrowe
Thank you
Their Serviced Accommodation department…
Their Serviced Accommodation department works a treat.. the returns are insane.. so far I have recommended them to 5 other landlords..
23 oktober 2020
Review zonder uitnodiging
Hyde and Rowe - unscrupulous agents - Don‘t do it
If you are a landlord or tenant whatever you do, don’t give them your property. My experience
- deducted money for quarterly checks - they don’t do this.
- They reduce rent paid to landlords without consultation. They tell you after the fact.
- do not respond to calls from tenants landlords
- will miss monthly payments and good luck getting this
- if your contract says company let, that’s a lie. They rent out to local authorities.
- I had to force them to hand back my property after reducing guaranteed rent paid to me as a landlord claiming COVID has impacted rent paid to them. That was a deplorable lie. Councils did not reduce rent paid to them in fact LHA rates increased during that period.
- once they hand your property back, they ignore comms for payment of money owed.
- Items missing or damaged when the tenant moved out, Hyde won’t respond. So they are charging for inventory without honouring it. Another of their many dishonest ways to part you with your money.
- they come up with lots of ways to part landlords from their money above are just a few.
Whether tenant or landlord or local authorities - don’t do it.
- Just Dont ..unless you are a masochist.
- FAO local authorities - landlords will bombard you when they are unable to get a response or their due rent from Hyde. This is all the time.
- I had to contact Lambeth to get Hyde to hand over my property.
- Also complained to the council about their use of a company like this.
PS - if you are a landlord experiencing problems with Hyde and Rowe, my advice is to ask your tenant which council placed them and contact their housing department, Email a team manager in the temporary housing department or similar, Make sure you email named individuals. Don't let them fob you off by saying is not their dispute. The council have a duty of care to the tenants so they should address any issues that negatively impact their tenant. Also email complaints to Chief Executive, The Mayor, Leader of the council, etc. Write a review and like reviews that you agree with.
Hyde is getting random people to leave fake reviews, denying that the people who write true reviews are clients of theirs and forcing their staff to like and write positive reviews.
They will keep acting in this unscrupulous manner until they are stopped.
UPDATE: I made a complaint to TPOS the ombudsman and it was upheld. H&R has been ordered to pay money owed from deducting rent AND compensation for the appaling way they behaved. This judgment should be on TPOS site soon!
3 juli 2020
DO NOT GIVE THEM YOUR PROPERTY
DO NOT GIVE THEM YOUR PROPERTY. JUST RECEIVED A CASUAL EMAIL SAYING THEY WILL BE REDUCING GUARANTEED RENTAL ON TWO OF OUR PROPERTIES BY £200 PER MONTH. CLEARLY THEY ARE HAVING FINANCIAL DIFFICULTIES.
3 april 2020
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.