iCowHide UK Reviews 1.010

Product was great (cowhide)and am most impressed by the prompt delivery and I was updated throughout the transit.

Lovely rugs, ordered 2 and sent the one back as it didn’t suit my one room. Have emailed 3 times and received no response, finally after a week have had an email which is asking which rug I returned? Odd as the company sent me the return label ( have proof of postage) and am disappointed that despite emailing to confirm which rug I returned am still waiting to hear back ?

Absolutely beautiful bag. Have had many compliments, but the long strap clasp broke very shortly after it was received. Customer services said they can’t replace it because there are none in stock- they are still selling the exact bag online! Really poor “customer service”, especially considering the price of the bag. Won’t be returning & will advise others not to purchase from here too.

The products are very high quality, I have had 3 of the cowhides and 3 sheepskins and all have been really lovely. Delivery is always quick and service is great. I would definitely use again - probably for cushions next time 😍😍

Great products, fast delivery - amazing!!!

I bought the double sheepskins for placing over my dining room chairs, for our New Year's "Winter Wonderland" celebration dinner. They looked so fabulous and I've loved them so much - I've left them on! It's now March and I think it's time to retire them for the spring and summer sadly, but they will be out again towards Christmas. These are excellent quality. They came quickly, were well packed and I've had no issues.

Lovely cushions, great quality and speedy delivery

I have bought two bags and highly recommend this company. I had a small issue with delivery (actually it was at my end) and their customer service team were on it within the hour. They made sure it wasn’t their issue and were exceptionally thorough and professional!
Their bags are lovely and have a high standard of trims ( zips, eyelets etc) as opposed to some fairly’ priced brands who use cheap trims and accessories!
Highly recommend them.

I did have to wait a bit longer than usual, but it’s worth the wait . Beautiful quality I do recommend and I will definitely buy from icowhide again . Thanks Lisa Daniels

Great customer service. The original ordered rug couldn’t be sent due to defect prior to dispatch so was offered to chose another which arrived very promptly. Communication was very easy resulting in satisfaction

Love it thank you delivery good 😊

excellent products as described. fast efficient delivery both at christmas and since

I love the product, it is such good quality, I used it as a throw on my bed. Loving it!

Excellent, clear communication and tracking info.
Ease of purchase. And the bag I ordered was absolutely gorgeous! I’m so pleased with it. And I received a gift too.. cherry on top ☺️✨

Happy to take my money quick enough & send out goods but I sent an email last week asking a question but nothing back.

Super fast delivery. I love the range of colours (I chose purple). Looks wonderful in my front room.

Item was never sent and I was provided with a pro forma tracking number which kept me waiting for over a month( delivery company marked the item with „ waiting to receive item“ so shipping was arranged but item was never given to the shipping company. After contacting them for many times, I received the info that the item has been faulty/ damaged and got issued a refund which I have received three days later. Company apologised and quoted the „Israel and Iran conflict „ as factor to their inadequate quality of customer service at this time.
Order number : UK18443

Good choice of products.
Unfortunately the item I chose was not quite what I wanted and I asked for a return. Customer services were very polite, asking for feedback and offered options for returns. Very helpful.

Don’t use. A scam!!! They take your money and don’t send the item. Only contact method is to email and no matter how many times you do, they never reply. Please don’t use.

11th March Edit after your reply. You are getting me mixed up with someone else. You never notified me that it was damaged and never offer a replacement or refund. Your only email was it would be delivered on a certain day. DPD are still saying you have created a delivery but still not released it to them.
It’s a shame I had to write a negative review to get you to reply and action a refund.