iHeartRaves Reviews 

Ardie was super helpful! Got my problem resolved and very quickly at that! This is why iheartraves is my fave!! Thank you!

I was placing an overnight order, and at checkout I was asked if I'd like to add related items. I chose a couple, but it was unclear whether they'd be included in my same overnight shipment. I chatted with Ardie who looked into it and reassured me that my extra items would be included with my main overnight order so I could have everything in time to wear it this weekend :)

Ardie was so helpful! I accidentally ordered the wrong item and they were able to help me get that fixed so that I could properly order the right one so that I have everything in time for my festival!! Great customer service (:

I had a great experience with getting assistance with Ardie. They quickly knew what my issue was and responded quickly with answers. I was happy with the service provided. Thank you!

Great customer service! Thanks Ardie 🤍

They resolved my issue - which was outside a normal return - quickly, without too many questions and without any hassle. Ardie was courteous and efficient.
They care about their customer's experience and satisfaction.

Very helpful and quick customer service. Solved my issue in 5 minutes

Absolutely love shopping here. So reliable and outfits are great quality always look just like the picture!

I had an order that never came, never received any tracking number whatsoever

Emma from customer service responded to me very quickly to escalate a pending gift card. They are wonderful and easy to work with and I'd shop with their store again!

Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.

This company needs to go out of business. I’m pretty sure what they’re doing is illegal. I might report them to the police. I spent $200, returned everything because I didn’t like it and somehow I got $40 back.

I bought an outfit for EDC in a large. It came in looking like a small. When I choose to do a refund, they said store credit only and only give me 50%. That’s BS for a $200 outfit. I can make my own outfit thanks to Amazon.

Remie was amazing in assisting me with my lost package. This company does so much for its customers and I'm truly grateful to be able to have my purchase reinstated.

Remi the AI chat box was very helpful, I was missing two of my items in my package I sent a email and the issue was resolved in less than a hour with my missing items being sent! I am very pleased with how easy and fast it was

The team, reached out fast. Answered my questions and were extremely friendly and helpful.

I was extremely impressed with the customer service that I received from IHeartraves. It was very thorough and kind. They remedied my dilemma right away going above and beyond.Reami was wonderful in completing the service that was needed.

I love iHeartRaves! Amazing clothing and support. Ardie helped me with a return, Ardie was so so kind and made the process so quick and easy!

I had the best customer service experience.