iLove homes Reviews 

69
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We have used Ilove homes a few times now for a couple of moves and they have always been really helpful and transparent. We would definitely use them again in the future, thank you!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I can't thank enough the team from I Love Homes. They did a fantastic job, especially Lee at first, then even more especially Sian Frame. They all worked tirelessly to make things run as smoothly as p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There really is a difference between a good and a great service! When your moving properties communication is king and all of the staff at ilove homes have worked seemlessly to ensure that my home sal... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

we had a great experience with iLove Homes and couldn’t be happier with the service provided. From start to finish, everything felt smooth, supportive, and genuinely positive. A special thank y... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij
  2. Eigendomsbeheerder

Geschreven door het bedrijf

iLove homes® offer strategic and modern methods to sell and rent your property, whilst retaining traditional values for great customer service. We offer affordability, flexibility and professionalism to Landlords and Vendors in Residential Lettings and Property Management. We sell property in Walsall, Wolverhampton, Birmingham, Lichfield, West Midlands and surrounding areas. Our unique ‘multi-service’ level packages for Landlords and Vendors are adapted to suit your requirements and budget. Our selling fees start from just £1299 (incl VAT) and Property Management fees starting from just 5%. At iLove homes® you get the best of both worlds. The presence, local expertise and attentive service of a high street estate agent, with the much lower selling fees you’d expect from a Hybrid Estate Agent. We pride ourselves on outstanding customer service and with us you get total transparency. There are no hidden fees and when you sell with us you could save yourself thousands of pounds. iLove homes® offer a selection of lettings service options that cater for all Landlords. Whether you are looking for full support from start to finish, provide a rent collection service or want us to find you a tenant and leave the rest to you, our services are designed help you make the most of your investment. Whatever your requirements, we aim to deliver a first-class service that offers great value for money.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(69)

21 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic helped me step by step and…

Fantastic helped me step by step and kept me updated throughout the sale process Lee and sian are very helpful and would recommend i love holmes thanks again

29 mei 2025
Review zonder uitnodiging
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Antwoord van iLove homes

Thank you so much for your kind words and generous review Lisa. We are pleased that your first experience of selling a property was a successful one. Best wishes for the future from all the staff at iLove homes

Beoordeeld met 2 van de 5 sterren

Frustrating…

You enquire about a property and they never get back to you. You can’t talk to someone on the phone or online chat as it’s all automated. How are you meant to ask further questions or book a viewing ? Really frustrating.

8 mei 2025
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Thank you for taking the time to review our services. We are sorry your experience was not a good one on this occasion. I can reassure you that our office is staffed at all times. Initial requests to view rental properties are now processed through the portals in the first instance. The main reason for this is so that we can capture your details correctly in the first instance. This allows for better communication moving forward. You can always contact our office and speak to a staff member if you need to by choosing option '3' on the telephone menu. Kind Regards

Beoordeeld met 5 van de 5 sterren

The service was excellent

The service was excellent. During the first visit Lee went through the process and the costs and I was happy enough to sign up there and then. Lee took photographs before he left which turned out to be not only perfectly professional but also enhanced with artificially added furniture and fittings. The house never looked so good! I had an offer after a couple of weeks and three months later and it's completing on Thursday. Thanks also to Sian who was in the charge of the sale. She kept me up-to-date throughout and it was always good speaking with her.

Mike

12 mei 2025
Review zonder uitnodiging
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Antwoord van iLove homes

Thank you so much Michael for your kind words. It means a lot to us. We are very happy that your transaction went through smoothly, especially as you had a poor experience with your previous agent who marketed the property. You were a pleasure to deal with and we wish you well in the future. Kind Regards

Beoordeeld met 5 van de 5 sterren

I would just like to thank lee for his…

I would just like to thank lee for his quick response for coming out and supplying a valuation, And I would have no hesitation in using him in the future, Top man

7 maart 2025
Review zonder uitnodiging
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Antwoord van iLove homes

Your generous review and kind words are greatly appreciated by all the staff here at iLove homes.

Beoordeeld met 5 van de 5 sterren

I have recently been introduced to i…

I have recently been introduced to ilove homes and to say I'm impressed is an understatement. Really informative, and thorough. I would absolutely recommend them to anyone.

10 februari 2025
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Thank you so much Matt for your kind words and 5 star review. We are pleased you were happy with the service provided. Kind Regards and Best Wishes from everyone at iLove homes

Beoordeeld met 5 van de 5 sterren

Wish I could award 10 stars to ilove…

Wish I could award 10 stars to ilove homes for their very kind assistance and utmost professionalism in their dealings with me most recently. My search for a house to rent was plagued with anxieties and uncertainties resulting from broken promises by some other letting agents until my game-changing encounter with ilove homes. I got an instant response to my enquiry regarding a house they’d just advertised, and was plainly told “we would only contact you again if viewing arrangement is likely”. I was surprised when viewing was arranged within 2 days of my request and the house was taken off the market as soon as I made a deposit. In a nutshell, communication was very prompt and extremely satisfactory, and Brittany was always handy to respond to every question or concerns I had until the moment I gladly received the keys to the house in which I now live— very happily. Thank you ever so much Brittany 🙏🏻!

5 december 2024
Review zonder uitnodiging
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Antwoord van iLove homes

What a fantastic review Mr James! All of the staff at iLove homes would like to say a big thank you for your kind words. Kind Regards and best wishes

Beoordeeld met 5 van de 5 sterren

I would highly recommend I Love Homes…

I would highly recommend I Love Homes to anyone looking to sell their home. It always felt like they were working for me rather than the buyers, as some estate agents just went to sell as quickly as they can, regardless of what is best for the seller. I was never pressured to lower the price or accept an offer I wasn't happy with.

Lee and Anj in particular were very professional and personable at all times, in what was an extremely stressful situation for myself. Their persistence and hard work ensured that the sale went through.

28 oktober 2024
Review zonder uitnodiging
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Antwoord van iLove homes

Thank you so much Paul for taking time to review your experience with iLove homes. We are pleased that all effort finally paid off. Kind Regards and best wishes from all the staff at iLove homes

Beoordeeld met 5 van de 5 sterren

Can’t say enough positive things about…

Can’t say enough positive things about I Love Homes.
Lee and his team couldn’t help enough when I had to sell my mother in laws home. Lee gave a more than fair valuation and sold the property within a few weeks. At every step of the process that follows the team we’re always helpful and kept us informed. I had been told about the company by a friend who used their services regularly and said they were fair, helpful and competitively priced. Can’t recommend them enough. Give them a go!

30 april 2024
Review zonder uitnodiging
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Antwoord van iLove homes

Thank you very much Keith for taking the time to review your experience with iLove homes. You were a pleasure to deal with. Kind Regards and best wishes from all the staff at iLove homes

Beoordeeld met 5 van de 5 sterren

Ilovehomes homes the place to be!!!

This is my second time using ilovehomes and again Lee and his team have provided exceptional service. Lee is a legend!!! And a big shout out to Britanny. If it's a sale or rental and you want dedication then ilovehomes is the place to be! The team were so dedicated from the minute my house went on sale till after completion and never tired of my endless questions and many wobbles along the way.There prices are a steel for the exceptional service and dedication. I would honestly always go back to ilovehomes in the future as they treat every client as their number one priority. Thanks you so much to everyone at Ilovehomes and great doing business with you again!!! Keep it going
May

12 augustus 2024
Review zonder uitnodiging
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Antwoord van iLove homes

Dear May,

Thank you so much for taking the time to leave us this fantastic review, especially given your many commitments right now. It truly warms our hearts to know that our efforts are appreciated, and we're thrilled that the deal was successful. It was certainly a rollercoaster journey that none of us could have predicted.

We sincerely hope that you, Nathan, and the children find your perfect home soon. It was an absolute pleasure working with you again.

Warm regards and best wishes from all of us at iLove Homes.

Beoordeeld met 5 van de 5 sterren

Very professional and helpful estate agency

Lee was very helpful and overall it was a great experience as a first time buyer. Regular updates were given and great professionalism was shown.

3 augustus 2024
Review zonder uitnodiging
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Antwoord van iLove homes

Many thanks for taking the time to review your experience with iLove homes. We sincerely hope you have settled into your new home. Your kind words are greatly appreciated.

Beoordeeld met 5 van de 5 sterren

I Love Homes have always been a…

I Love Homes have always been a pleasure to work with. I have rented my properties through them many times and they always find good tenants. The staff are very caring and professional at all times.

1 augustus 2024
Review zonder uitnodiging
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Antwoord van iLove homes

Many thanks for your kind words Vijay. Your 5 star review is greatly appreciated by the team at iLove homes

Beoordeeld met 5 van de 5 sterren

My family and I are really impressed…


My family and I are really impressed with the rate at which ILOVE HOMES estate agents helped us secure our property. They are loving, kind, and always ready to help no matter what.
To tell you ILOVE HOMES will always be in my good books because of their sacrifices towards me and my family.
Just visit them and experience the same 
All the staff are great! Very friendly and knowledgeable

1 augustus 2024
Review zonder uitnodiging
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Antwoord van iLove homes

Thank you Irfan. You are a pleasure to work with and we hope our business relationship will last for many years to come.

Beoordeeld met 5 van de 5 sterren

Recently went to a view a property with…

Recently went to a view a property with I Love Homes, a member of staff showed me around & she was very helpful and easy to talk to.

She was able to answer all my questions & was super helpful.

31 juli 2024
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Many thanks for your 5 star review. Everyone at iLove homes would like to say thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Used I Love Homes to sell my house and…

Used I Love Homes to sell my house and the service was first class. I was informed of the progress at regular intervals by Lee and my house sold within a week at the asking price!
I would 100% recommend this user-friendly Estate Agency.

14 juni 2024
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Many thanks Tony for your generous words and 5 star review. You are a thorough professional and a pleasure to do business with.

Beoordeeld met 5 van de 5 sterren

we recently had horrendous issues with…

we recently had horrendous issues with renting our property, we were advised to talk to i love homes.

(thank god)

Further to meetings and conversations with i love homes our extremely stressful renting problems were quickly and professionally rectified. The staff were more than helpful and so pleasant and understanding to our predicament.
We will only ever use this fabulous personal company for any off our future letting / rentals .

thank you so much guys for all your help,

1 mei 2024
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Many thanks for your kind words Neil. We hope to do many more successful transactions with you in the future. Kind Regards from all the staff at iLove homes.

Beoordeeld met 5 van de 5 sterren

Great team on lettings.

Great team on lettings.
More than helpful, very understanding, nothing was a problem, would highly recommend the Walsall branch

17 mei 2024
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Many thanks for your kind words Stephen. You were a pleasure to deal with and everyone at iLove homes sincerely hopes you will be happy in your new home

Beoordeeld met 1 van de 5 sterren

Pictures of empty house when house has renting tenants living in there for years

Booked a viewing for a property in aldridge 3 weeks in advance because it was the earliest we could view due to the "vendor" being on holiday.

The pictures showed a completely empty property in aldridge - west Midlands. 4 bedrooms new looking carpets, freshly painted walls. From the pictures it was perfect for us as a family of 4. There would be work to make it what we want but perfect in the fact that we could move straight in.

Myself and my partner left our work places to go and see this property with the intention of putting an offer in straight away until the lady opened the door and the pictures were completely false.

The house had a damp smell. There was intact tenants living there and looked like they had been for 5 years plus even though the pictures showed it was empty. The Tennant advised us she was moving out because the owner was selling up which leads me tk believe the pictures on I love homes was from before which is disgusting and miss selling.

Myself and my wife were gutted but I was more angry that we waited 3 weeks and left work to view property with od pictures that have no representation of the property.

I will never view a house under I love homes again and I suggest if you are going to view a property via I love homes, ask them when the pictures were taken as they clearly are trying to miss sell to people.

This house was up for 299,995 which is an absolute joke.

31 mei 2024
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Firstly, we would to apologise that you feel that your time has been wasted on viewing the property at Brookfield Road. We can certainly see where you are coming from with some of the points raised, but we would like to offer an explanation as there are some mitigating circumstances here.

The property was refurbished a few years ago and has obviously suffered from some wear and tear since then. It is our understanding that there has also been a leak (with some historic stains) and condensation in the property. When we were instructed to list this property, the vendor told us that the current tenants were due to move out and that the property would be redecorated and carpeted once they have vacated. This would then accurately reflect the accommodation available to purchase. We have certainly not intended to mislead anyone and as pointed out previously, the property will be made good once the tenants vacate. The owner is a professional builder with a number of qualified staff working for him, so he does have the capacity to remedy these cosmetic issues relatively quickly and fully intends to do so. Hopefully, this does demonstrate that what is being advertised is accurate (or will be once the tenants have vacated). I sincerely hope that this explanation does highlight that we have not intentionally meant to mislead anyone. In terms of waiting 3 weeks to view, I am afraid the access could only be arranged through the current tenants and they were on holiday and would not allow access unless they are present. Obviously, there is very little we can do under these circumstances.

As said previously, we do understand your reasoning, but hopefully you now have an understanding that there are some mitigating circumstances here. Anyway, we certainly wish you well in your property search and if we can help you in any way in the future, then please feel free to ask.

Beoordeeld met 5 van de 5 sterren

Amazing service from Lee and his team

Amazing service from Lee and his team
I highly recommend
I was updated throughout the process
Lee and his team went to extreme lengths to deliver the best
I’m extremely happy with the service!!

17 mei 2024
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Thank you very much Maria. It was a lengthy chain and highly pressurised, but thankfully we got it over the line. You were a pleasure to deal with and hopefully we will see you again in the future. Good luck with your new home and best wishes to you and your family

Beoordeeld met 5 van de 5 sterren

100% Recommend

100% Recommend!
Best Estate Agents who do all the chasing for you.
Lee was absolutely fantastic in chasing the other side solicitors and making sure the transaction ran smoothly.
Many Thanks once again!

17 mei 2024
Review zonder uitnodiging
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Antwoord van iLove homes

Thank you very much Nav. It was a team effort here and we got the right result through hard work and good communication

Beoordeeld met 5 van de 5 sterren

Excellent experience with I Love Homes

Excellent experience with I Love Homes. Found the staff friendly and proficient. Would happily use these people again.

22 maart 2024
Review zonder uitnodiging
Logo iLove homes

Antwoord van iLove homes

Many thanks for your kind words Neil. It is greatly appreciated by all the staff here at iLove homes

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