Indespension Reviews 315

Took over a week before I could collect as had no stock at my nearest branches. Then was waiting for a ramp. Eventually got a ramp and organised to collect.
Turned up and trailer was ready and was shown how to connect everything correctly. Noticed some heat marking (poor finish) on one of the fixing points and told yer that's how they come.??? Doesn't look right?.
Having used it this weekend I now need to gat a front wheel chock fitted as it is 2 man job to put bike on trailer.
Spent a lot of money on something that's not quite right . but did tow well.

Good to be able to speak to someone not 'Working at home'.

Provided the service in a helpful and friendly way.

Purchased two wheel rims.
Excellent, quick service.
Query on delivery was dealt with clearly & professionally.
Happy to recommend this team.

Placed my order on 8th May 2023 and still cannot obtain any idea when my order will be shipped, despite an email saying it had been shipped.
When nothing arrived, I queried the shipping status, only to be told the email was for a different customers order.
Communication is poor and I'm going to request a refund.

Good product and communication. Shame about the very expensive postage! £25 (for 4mudguards wrapped as one) is excessive. If they were available elsewhere I wouldnt’ have purchased these.

easy and straightforward transaction online. delivery instructions followed.

Every part of the transaction was great . Help choose the product I needed and kept me updated on arrival time .
Will be back when I need some other bits .

Quick service. Good quality parts.

Excellent next day delivery for an item I needed urgently - highly recommended

What a fantastic service from Indespension Portsmouth. I had an issue with my towing electrics and I was fitted in around other appointments to find the fault. Quickly detected and sorted. Big thanks to the friendly and accommodating staff. Would highly recommend.

Ordered 2 led rear trailer lights left and right dispatched on the 11th took 9 days to arrive and when I opened the box I had 2 left units the following morning I drove 43 miles to your Gatwick branch where as always they rectified the issue that wasn't even their problem Gatwick branch are excellent I will be using them for all my trailer needs in future and why my online order was given Bolton I will never know

Hi picked up our new trailer today. Very pleased with the product. Great experience dealing with these people. They keep everything simple and straightforward great job guys.

I ordered locking wheel nuts for trailer. Very fast delivery. Items as described. Very happy.

Very fast delivery good strong product easy to fit very pleased

Great service and very helpful to try and keep bill down. Complete rebuild of Rollercoaster RIB trailer which was 20 years old. Team at Waterlooville/Denmead are great.

I ordered a winch and a winch strap from the web site 19/03/23 I get an email 2/4/23 asking how Indespension did. Winch and strap still have not arrived! Just the worst!

Awesome customer service. Fully recommend.

Came on time and was exactly what I needed

Indespension have been my company of choice for over 10 years. I have purchased trailers and parts from them that provide quality, durability and reliability.
The service to provide and dispatch items to my location is second to none. Highly recommended.