Thank you Toby for outstanding customer service - you have truly gone above and beyond to help my small (and stranded without an axle!) business and I am indebited to you for making the quick delive... Toon meer
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I had an absolutely brilliant experience with Indespension Newcastle once again. They fitted a tow bar to my car and sorted me out with a fantastic deal on a new trailer couldn’t be happier wi... Toon meer
Had towbar fitted 18 months ago and used once. Happy with the product and a good price, however the module has been placed facing up and filled with water from condensation and possibly through the li... Toon meer
An excellent service, staff helpful, knowledgeable and courteous. Order processed quickly and without any drama. Not a big order total value £105 Order placed Tuesday the 6th Sept at approx 3pm and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since our humble beginnings back in 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailers and towing products across the globe. We offer an extensive range of services in all of Indespension branches across both the UK and Ireland, including trailer sales (new & used), trailer hire, trailer servicing, towbar fittings, towbar servicing and number registration printing.
Contactgegevens
Paragon Business Park, BL6 6HG, Horwich, Verenigd Koninkrijk
- +441204478500
- marketing@indespension.co.uk
- indespension.co.uk
4,1
Goed
315 reviews
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Great service, however delivery charge too high
Firstly as Indespension have closed both the Norwich & Peterborough stores, and thus have no representation in the East of England, I had little choice than to order spares on line.
The spares order was handled promptly, with great communication and the item was delivered within 48 hours of ordering.
However I am of the opinion that the delivery charge of £25 is exorbitant by the standards of other on line services, and should be reviewed
21 maart 2023
Review zonder uitnodiging
Antwoord van Indespension
Hi Peter, apologies about the concern with the branches we do have 1 in Ipswich. Sadly the carriage prices are out of our control as the couriers charge per weight and size and we feel we are competative.
fast delivery
fast delivery. . competitive price. quality genuine product.local UK company
6 maart 2023
Antwoord van Indespension
We are pleased with the positive feedback and happy the service was to a high standard
I would recommend 101% very…
I would recommend 101% very professional and fantastic communication, Delivery was next day, 5 stars
8 maart 2023
Antwoord van Indespension
Thank you for the positive feedback so glad you are happy with the service
Indespension best on the Internet
Indespension had the best prices on the Internet, delivery was not the usual extortionate rate for delivery to INVERNESS, and they were quick. VERY WELL DONE!!
15 maart 2023
Review zonder uitnodiging
Antwoord van Indespension
Thank you for the positive feedback, so happy you found our service to be of a high standard.
Antwoord van Indespension
So happy it arrived in a timely manner
Item was great and looks good quality
Item was great and looks good quality. Delivery time was ok however It was sent to the wrong address. Luckily there was someone home to accept
22 februari 2023
Antwoord van Indespension
So pleased you are happy with the item, sorry for any concerns with the delivery
The units are fine
The units are fine, it’s unfortunate that your courier managed the rip the packaging and damaged the plastic blanking caps the the square section unit. We have fitted the units and hopefully all will be ok.
17 februari 2023
Antwoord van Indespension
Hi Phil, great to speak to yourself. As promised in our phone conversation I will send a couple of replacements out to you just incase they are need. Our apologies again for the concern this may have caused but so glad we are able to resolve this.
Easy ordering system Quick Delivery
17 februari 2023
Antwoord van Indespension
Hi Sylvia, thank you for your order and so happy everything went smoothly.
Top trailer parts suppliers…
Parts ordered on a Monday online delivered Wednesday. There had been a webstore update on Monday evening so some items were short, took 30 seconds on phone and was sorted. Items arrived on the Friday. All fitted perfectly and really good quality.
30 januari 2023
Antwoord van Indespension
So happy we were able to help in a timely manner Steve
Really good service e and will use again
28 januari 2023
Antwoord van Indespension
Hi Bob so happy we were able to help
Found part I wanted
Found part I wanted. Arrived early.
Could do better on price and could do better on communicating when product will arrive.
31 januari 2023
Antwoord van Indespension
Thank you for the review, we are always trying to improve our service and will take your comments onboard.
Surplus items returned for refund got…
Surplus items returned for refund got lost in the post but despite this, refund was paid on the same day of my enquiry. Excellent service!
31 januari 2023
Review zonder uitnodiging
Antwoord van Indespension
So happy we were able to deal with this quickly for you Neil.
Antwoord van Indespension
So glad you are happy with the service
Sensible price and quick delivery
Sensible price and quick delivery. Plus you get the right parts!
27 januari 2023
Antwoord van Indespension
Thank you for the feedback, we are pleased you are happy with the service
There was a slight snag with the order…
There was a slight snag with the order which was promptly sorted by Josh Bourn who also arranged a swift delivery. Well done and thank you.
13 januari 2023
Antwoord van Indespension
Thank you for the feedback, we are so happy to have resolved your concern.
Good product delivered fast
22 december 2022
Antwoord van Indespension
Thank you for the feedback we are pleased you are happy with the service
Great service
Great service, excellent communication during transition of goods and brilliant delivery service.
12 december 2022
Antwoord van Indespension
Thank you for the feedback we do try our best to make things easy for customers
easy to deal with arrived when stated…
easy to deal with arrived when stated it would
25 november 2022
Antwoord van Indespension
So happy everything went smooth for you
great customer service
great customer service, was told out of stock would be at the end of following week but actually received parts beginning of week kept up to date by email very good service would highly recommend
14 november 2022
Sent an item that was not described…
Sent an item that was not described properly, agreed to pick it up and refund, then changed their website description to cover their lies and won't answer any emails or get in touch, not the service you would except from a company like this
24 november 2022
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