The product is very good quality, however it would be great if the company worked on its customer service: it took me 6 tries to reach out and, although I finally had a reply, my questions weren't an... Toon meer
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Lees wat reviewers zeggen
The product is great but it is impossible to talk to anyone to ask for vat receipts and also to chat about the product after delivery. We have left countless voice messages and have emailed so many ti... Toon meer
Taken me a while to put up this rail, as decorating the room using contemporary colours but now it’s up and looking brilliant. Perfect for what I wanted. Sturdy attached to both a solid and partition... Toon meer
Admittingly the company is not great at keeping customers updated about their orders. HOWEVER the items are absolutely chic & my enquiry was dealt with directly via WhatsApp rather than via email. Pr... Toon meer
3,4
Gemiddeld
204 reviews
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought 2 shelves and was very…
I bought 2 shelves and was very disappointed the smaller shelves were supposed to be black one’s one was black the other was a total different colour I haven’t been able to use these very disappointed 😞
24 november 2025
ended up with one table leg
Miss read some of the information when ordering and ended up with one table leg and not a set. useless.
3 november 2025
Very good quick delivery & product was…
Very good quick delivery & product was great.
20 oktober 2025
Taken me a while to put up this rail
Taken me a while to put up this rail, as decorating the room using contemporary colours but now it’s up and looking brilliant. Perfect for what I wanted. Sturdy attached to both a solid and partition wall and easily going to take the weight of clothes. Sourcing suitable screws was easy and they match the rail perfectly. Now onto decorating the next room and I know now where to get a brilliant clothes rail from!
31 oktober 2025
Review zonder uitnodiging
TERRIBLE!
TERRIBLE!! Industrial Maestro sent COMPLETELY WRONG items and sizes and now the communication has stopped. They don't answer the phone or whatsapp. So disappointed.
There was a clear drawing for this order with dimensions on the order email. What was sent is unusable...
20 oktober 2025
Review zonder uitnodiging
Still waiting for it…..
Three weeks and still waiting despite calling after a week and being told it would be there beginning of the next week. A share as I was really looking forward to it
3 oktober 2025
Easy to negotiate web site
Easy to negotiate web site. Really pleased with my handrail.
25 september 2025
Very Impressed
Super easy to order
Fast delivery
Arrived safely
Product is lovely - great quality and exactly as described
1 oktober 2025
Fantastic Clothes Rail Storage and Shoe…
Fantastic Clothes Rail Storage and Shoe Rack.
On the site referred to as:
Clothes Rail Storage - Square & U Shape Design Rack
and Minimalist Wall-Mounted Shoe Rack made of Square metal shoe organizer
Very good service🙂
25 september 2025
Shocking communication, thankfully never got to the purchase stage
I initially asked if they could provide a service for an open wardrobe, sent an image and got a response a few days later saying they could, just send a sketch and measurements to get a quote. I put all the measurements and spec I wanted on the image and then……absolutely nothing, chased three times and have now gone with another company who can at least communicate and give me what I’m requesting.
Reading the reviews it would appear I’ve had a very lucky escape. So I thank them for my lucky escape and give them 1 star for appalling communications. Thank god I went with a proper company!
23 september 2025
Review zonder uitnodiging
Lovely shelves & great quality
Lovely shelves, as described. Good quality & reasonably priced! Look very stylish in my kitchen.
4 september 2025
Ordered this item on a quick 1-2…
Ordered this item on a quick 1-2 delivery and it's been 3 weeks and still not received the item.
4 september 2025
Very disappointed Never received the hand rail,luckily…
Never received the hand rail,luckily ordered with my credit card and managed to get a refund through my credit card as never had a response from the seller by email
3 september 2025
Received the wrong item contacted them…
Received the wrong item contacted them have not received a refund or replacement or call back
1 september 2025
Excellent products
Excellent products. Totally fits in with the look we wanted to create for our walk in wardrobe.
22 augustus 2025
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