"I am highly impressed with this business! I bought the mahogany defuser, fabric spray, waxmelts and the perfume. The delivery was quick and easy. I really appreciated their attention to detail, espec... Toon meer
Bedrijf heeft geantwoord
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What a wonderful experience with infinitely special... their perfumes are out of this world ... exceptional service delivery from the company. Their perfumes lasts about 8 hours on skin and 10+ hours... Toon meer
Bedrijf heeft geantwoord
Every time Ii order I am amazed by the positive help I get...Granny with little computer skills...the execution of the order,...the packaging....and quick delivery of this amazing product1 Thank you!... Toon meer
Bedrijf heeft geantwoord
The Branding of the bottle disappears two or three days after you have received the bottle, when you spray the perfume, excess gets on your fingers. Either than that I love the scent of the perfumes I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Infinitely Special! We are a premier online retailer offering a wide range of exquisite products to enhance your living spaces and embrace your unique style. Specialising in Soy Wax candles, wax melts, room mist, Reed diffusers, and designer-inspired perfumes, we curate an extraordinary collection to elevate your sensory experience. At Infinitely Special, we believe in the power of natural ingredients. That's why our Soy Wax candles are hand-poured with love, using only the finest quality soy wax and infused with captivating fragrances that will transport you to a world of serenity and tranquility. Our wax melts provide a convenient way to enjoy enchanting aromas throughout your home, while our room mist effortlessly revitalizes any space with a burst of freshness. Indulge in the sophisticated elegance of our Reed diffusers, which combine artistic design with carefully selected scents to create a lasting impression. For those seeking a touch of luxury, our collection of designer-inspired perfumes offers a wide range of captivating scents, meticulously crafted to match your discerning taste. Customer satisfaction is our top priority, and we take pride in providing exceptional products and excellent service. We invite you to explore our diverse range of offerings and discover the perfect products to enhance your personal sanctuary. Join our community of delighted customers and let Infinitely Special transform your space into a haven of elegance and refinement
Contactgegevens
35 Letchworth Drive, 7441, Cape Town, Zuid-Afrika
- 0735259777
- Info@infinitelyspecial.co.za
- infinitelyspecial.co.za
4,7
Uitstekend
299 reviews
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Im so disappointed i found that my…
Im so disappointed i found that my perfume was leaking but otherwise the smell is so great and strong.
3 december 2023
Antwoord van Infinitely Special
Hi Princess
We appreciate your feedback, and we sincerely apologize for any inconvenience caused by the leakage of your perfume.
After reviewing our correspondence, we couldn't find any emails or messages alerting us to the issue.
To ensure your satisfaction, we would be happy to provide a refund for the damaged bottle.We will promptly process the refund for you, we are also able to provide you with a credit for your next purchase with us for the item that was damaged.
We value your business and want to make sure you have a positive experience with our products.
Thank you for your understanding, and we look forward to resolving this matter for you.
Best regards,
Infinitely Special
Good Quality products.
Good Quality products.
Smells amazing, the roll on perfumes are incredibly and the delivery was fast.
4 december 2023
Antwoord van Infinitely Special
Hi Duncan
Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you are enjoying our products. It's always a pleasure to know that our efforts in providing high-quality items are being appreciated.
We're delighted that you find the fragrances amazing, especially with our roll-on perfumes. Creating scents that captivate our customers is a priority for us, and your positive experience reassures us that we're on the right track.
Also, we understand the importance of timely delivery, and we're glad to hear that our shipping process met your expectations. We strive to provide a seamless and efficient delivery service to ensure your satisfaction.
Thank you once again for choosing our products. We truly value your support and look forward to serving you again in the future. If you have any further comments or suggestions, please feel free to share them with us.
Scents crafted with love
To be honest I was doubtful ordering from them ,i wasn't sure if they are legit but decided to take a leap of faith and ordered because I have been looking for the Tom Ford black orchids perfume ever since i received a sample of it last year and it was costly at all the stores that sold it i even gave up because i couldn't afford it .... during the black Friday weekend I started searching for it again hoping that maybe it will be on sale , thankfully i came across Infinitely special website and saw that they sell it at bargain price. I loved the way the product was wrapped,I could smell the scent of the perfume even before opening the courier bag, I thought it's leaking but it wasn't.The scent last for days.
7 december 2023
Antwoord van Infinitely Special
Hi Portia
Thank you so much for taking the leap of faith and choosing Infinitely Special for your Tom Ford Black Orchid perfume purchase! We truly appreciate your trust in us.
We're thrilled to hear that you found the perfume at a bargain price during our Black Friday weekend sale. We understand the hesitation when trying a new online store, and we're delighted that we could exceed your expectations.
It warms our hearts to know that you enjoyed the careful packaging of your order and that the scent of the perfume was already captivating before you opened the package. Rest assured, we take great care to ensure that our products are delivered to you in perfect condition.
It's fantastic to hear that the scent of the Tom Ford Black Orchid perfume lasts for days, providing you with a long-lasting and enjoyable experience. We strive to offer quality products that bring joy to our customers.
If you ever have any questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you again in the future.
Thank you once again for choosing Infinitely Special!
Antwoord van Infinitely Special
Hi Munyaradzi
Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you are satisfied with your purchases and that our service met your expectations. Providing excellent service is our top priority, and we truly appreciate your continued support.
If there's anything else we can assist you with or if you have any suggestions for improvement, please don't hesitate to let us know. We look forward to serving you again in the future.
Thank you once again for choosing us!
Great service Jonathan was amazing and…
Great service Jonathan was amazing and swift to respond.
25 november 2023
Antwoord van Infinitely Special
Hi Ayanda
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service and that Jonathan was able to assist you swiftly. Providing excellent customer service is our top priority, and we're delighted that Jonathan's efforts made a positive impact on your experience.
We truly appreciate your feedback and your business. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again!
Superb Quality
Beautiful perfumes, delivered well packaged and on time. I received confirmation of my order via email and WhatsApp. I’m delighted with the quality of the perfumes!
26 november 2023
Antwoord van Infinitely Special
Dear Perrin
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are delighted with the beautiful perfumes you ordered. Our team takes great pride in delivering high-quality products and ensuring that they reach you in perfect condition.
It's fantastic to know that our packaging met your expectations and that the delivery was on time. We strive to provide a seamless and enjoyable shopping experience for our customers.
We appreciate your feedback regarding the order confirmation via both email and WhatsApp. We understand the importance of timely communication, and we're glad that our efforts in keeping you informed were successful.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and providing you with more exceptional products and service.
Thank you once again for choosing us!
Coffee diffuser is the best
The diffuser was for a friend and he loved the gift and the smell of his new office.
31 oktober 2023
Antwoord van Infinitely Special
Hi Nomonde
Thank you so much for taking the time to share your feedback! We're delighted to hear that the diffuser was a hit with your friend and that it brought a pleasant aroma to his new office. It's always rewarding for us to know that our products are making a positive impact on our customers' experiences.
If you have any more comments or suggestions, feel free to reach out. We appreciate your support and look forward to serving you and your friends in the future.
101% Recommended
Extremely friendly service & quality products for a fraction of the price of the big corp brands.
101% recommended.
25 november 2023
Antwoord van Infinitely Special
Hi Daniel
Thank you so much for taking the time to share your positive experience with our service and products! We're thrilled to hear that you found our team to be extremely friendly and our products to be of high quality. It's our goal to provide exceptional value, and we're delighted to know that you see the value in choosing us over big corporate brands.
Your recommendation means the world to us! We appreciate your trust and confidence in our brand. If there's anything else we can do to enhance your experience or if you have any specific feedback, please feel free to let us know. We're always here to ensure your satisfaction.
Thanks again for choosing us, and we look forward to serving you again in the future.
Best regards,
Quality service, quality products
The package arrived on time and in good order. It was beautifully packaged and presented. I bought some perfumes and candle snuffers. The perfumes are divine, and smell like the originals. They last a long time too. I could still smell the Terre D'Hermes scent on my boyfriends clothes that were in the laundry bag two days after he wore them. Amazing!
18 november 2023
Antwoord van Infinitely Special
Hi
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that your package arrived on time and in excellent condition. Our team takes great pride in ensuring that each order is carefully packaged to provide a delightful unboxing experience.
We're delighted that you enjoyed the perfumes and candle snuffers you purchased. It warms our hearts to know that the fragrances are to your liking and that they resemble the originals. It's fantastic to hear that the scents have a lasting impact, creating memorable moments like catching a whiff of Terre D'Hermes on your boyfriend's clothes days after he wore them.
We appreciate your support and look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Antwoord van Infinitely Special
Hi Wayne
Thank you so much for taking the time to share your positive experience with our service! We're thrilled to hear that you found our packaging beautiful and that you're pleased with the quality of our product. Providing top-class service is our priority, and your feedback is truly appreciated. If you have any further comments or suggestions, feel free to let us know. We look forward to serving you again in the future!
Antwoord van Infinitely Special
Hi Mnada
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service and that you're satisfied with the speedy delivery and products you received.
The overall professionalism of this…
The overall professionalism of this company is remarkable. From first contact with the company till after my delivery I got nothing but good service, I would recommend this brand to everyone, my perfume lingers on me the whole day and it’s always a joy getting into my car!! Pure happiness
Thank you so much for your service.
10 november 2023
Antwoord van Infinitely Special
Hi Ajay
Thank you immensely for taking the time to share your positive experience with us! We are absolutely thrilled to hear that you found our company's professionalism remarkable from your initial contact through the delivery process. Your recommendation means a great deal to us, and we're delighted that our perfume brings you pure happiness and joy throughout the day.
It's wonderful to know that our product has become a delightful part of your daily routine, whether it's the lingering scent or the joy it adds to your car rides. Providing excellent service and high-quality products is our top priority, and your satisfaction is the best reward we could ask for.
Thank you again for choosing our brand, and we look forward to continuing to exceed your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Good but not reccomended
The packaging was very cute and the perfume smells very similar to le male, but there is almost no projection or longevity for this fragrance.
8 november 2023
Antwoord van Infinitely Special
Thank you for your honest review, Chris!
We're glad to hear that you liked the packaging and that you found the fragrance very similar to Le Male. We put a lot of care into creating our scents and making sure every order is beautifully presented.
We're sorry to hear that the projection and longevity didn't meet your expectations, though. Fragrance performance can vary from person to person and can also be influenced by skin type and application, but we completely understand that longevity is an important part of the experience.
We really appreciate you sharing your feedback, as it helps us continue to improve our products and service. Thank you for giving Infinitely Special a try!
Warm regards,
Jonothan & The Infinitely Special Team
I recently purchase perfumes and reed…
I recently purchase perfumes and reed diffusers and have to say the perfumes are brilliant. The diffuser is in my bathroom and smells Devine. Thank you
6 november 2023
Antwoord van Infinitely Special
Hi Maria
Thank you so much for your wonderful review! We're delighted to hear that you recently purchased our perfumes and reed diffusers, and we're thrilled that you find the perfumes to be brilliant. It's fantastic to know that the scent from the reed diffuser in your bathroom is giving off a divine fragrance.
Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can do to enhance your experience or if you have any questions in the future, please don't hesitate to reach out. We're here to ensure you continue to enjoy our products.
Good quality diffusers. Strong scents.
Awesome scents. I also bought their hand soap and lotion. It feels really silky and luxurious but I don't like the rooibos and honey scent. I hope in the near future they give us other options.
3 november 2023
Antwoord van Infinitely Special
Hi Zikhona
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our scents awesome and that our hand soap and lotion provide a silky and luxurious feel. We appreciate your honesty about the rooibos and honey scent, and we completely understand that everyone has unique preferences.
Your suggestion for more scent options is valuable to us, and we're always looking for ways to enhance our product offerings. We'll definitely take your input into consideration as we work on developing new and exciting options for our customers. If you have any specific scents in mind that you'd love to see in the future, feel free to share your ideas with us. We're committed to providing a diverse range of choices to cater to the preferences of all our customers.
Once again, thank you for choosing our products and for sharing your thoughts. We're here to make your experience even better, and your feedback helps us in that journey. If there's anything else you'd like to discuss or if you have further suggestions, please don't hesitate to reach out. We appreciate your support!
Regards Jonothan
Products are stunning and the service &…
Products are stunning and the service & delivery was really good!!
29 oktober 2023
Antwoord van Infinitely Special
Hi Monique
Thank you so much for your kind words! We're thrilled to hear that you found our products stunning and that our service and delivery met your expectations. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. If there's anything else we can do for you, feel free to let us know. Happy shopping!
Antwoord van Infinitely Special
Hi Anton
Thrilled to hear you had such a positive experience! Fast, friendly, and efficient—sounds like a winning combination. We appreciate your kind words and look forward to serving you again soon!
Antwoord van Infinitely Special
Thank you for taking the time to leave us a review, Keshika.
We're sorry to hear that your experience with the delivery service didn't fully meet your expectations. While we work hard to ensure orders are prepared and dispatched promptly, we understand that the delivery experience is an important part of the overall service.
We'd really appreciate the opportunity to understand what went wrong and see how we can improve. Please feel free to reach out to us directly so we can assist you.
Warm regards,
Jonothan & The Infinitely Special Team
Excellent customer service
Excellent customer service. I love my products and it was packed in such a beautiful presentable box. Thank you so much.
9 oktober 2023
Antwoord van Infinitely Special
Hi Sarah-Ann
Thank you for your glowing review! We're delighted to hear that you had an excellent experience with our customer service and that you're loving your products. We take great pride in ensuring that our packaging not only protects your items but also adds a touch of elegance. Your satisfaction is our top priority, and we're grateful for your support. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your products, and thank you for choosing us!
Antwoord van Infinitely Special
Hi Safiyyah
Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service and found our products to be of high quality. We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority!
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