Our service driver Craig continues to provide great service to our large primary school. Craig is always friendly and greets us with a warm smile on every visit. His proactive approach is very... Toon meer
Bedrijf heeft geantwoord
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We have been using Initial washroom hygiene ltd for several years. Colin is our regular attendant. Over that period of time Colin is always polite, friendly, respectful and professional. He leave... Toon meer
Bedrijf heeft geantwoord
Really happy with the service from Initial Washroom Hygiene. The gentleman who comes to us is always friendly, polite and professional, and does a great job. It’s clear that he takes pride in his work... Toon meer
Bedrijf heeft geantwoord
Since our branch opened we have had the same woman coming every week, Jackie, she comes and is so friendly always chats with everyone and get her jobs done. She makes the morning she is there better w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Initial Washroom Hygiene UK
Geschreven door het bedrijf
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contactgegevens
Compass House, Crawley, RH10 9PY, West Sussex, Verenigd Koninkrijk
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Uitstekend
17K reviews
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Craig!
Initial would not be the same without Craig Thomson. He makes days seem a little brighter. Not only is he there to do a job but he picks us up, very friendly and initial should be very lucky to have someone so warm and friendly on their team! Thanks Craig!
18 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so happy to hear such wonderful feedback! It's fantastic to know that our team member brings such positivity and warmth to your days. We truly value having such friendly individuals on our team. Thank you for sharing your kind words!
Happy Customer
Colin visits us a few times each week to service our nappy bins and is always cheerful, friendly, and helpful. It's a pleasure to see him, and he provides an excellent service every time.
20 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear about your positive experience! It's wonderful to know that our colleague consistently provides excellent service and brings a cheerful and friendly presence to your visits. Thank you for sharing your kind words.
Colin comes in and always says hello
Colin comes in and always says hello. He is polite and manner able. He knows what he needs to do so he is quick and efficient and nothing ever troubles him.
20 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience! We're delighted to hear that our team member is polite, efficient, and always provides excellent service.
Are usual person is very good as was…
Are usual person is very good as was the person who covered him while he was off for a period
Sometimes we don't get uplifts when holidays are taken which course us problems
20 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate your feedback regarding our team members and the challenges you've faced with uplifts during holidays. We are reviewing our processes to prevent future inconveniences.
Great service!
It's always a pleasant experience when Carl (Yarranton) comes and empty's our bins, he's a very friendly guy and gets the job done quickly and efficiently. Trustworthy to be let in and do what he needs to without supervision and always provides a professional approach :)
20 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're delighted to hear about your pleasant experience. It's wonderful to know that our team member is friendly, efficient, and professional, and that you trust them to get the job done. Your positive feedback is greatly appreciated!
Antwoord van Initial Washroom Hygiene UK
We are so happy to hear that you found our team to be friendly and engaging. Thank you for sharing your positive experience!
As always excellent service and always…
As always excellent service and always very friendly.
20 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're so glad you consistently receive excellent and friendly service from us.
Job well done by Colin
Job well done by Colin, always professional & helpful, Colin always comes In early to cause less disruption to the school working day. Comes in and just gets on with it, no need to show him around.
20 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. It's wonderful to hear that our team member is consistently professional, helpful, and efficient, causing minimal disruption. Thank you for your kind words!
Jackie dose a brilliant job gose above…
Jackie dose a brilliant job gose above and beyond
20 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so happy to hear that our team member did such a brilliant job and went above and beyond. Thank you for sharing your positive experience!
Colin is a cheeky chap and always makes…
Colin is a cheeky chap and always makes us amile. Service is great
13 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member always brings a smile and that the service is great.
Great Quality Service each time
Great Quality Service each time
Driver very Friendly and professional A great Asset to your company5 Star Review
19 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so happy to hear that you consistently receive great quality service. We appreciate you highlighting our driver's friendly and professional demeanor.
Really reliable service
Colin is very reliable he empties our nappy bin every week at room to play in Bulwell genuinely a nice man
19 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so pleased to hear such positive feedback about our team member's reliability and pleasant demeanor. Thank you for sharing your experience!
The service provided is reliable and professional
The service provided is reliable, professional, and of high quality. The staff is always friendly and cordial. Thank you for your hard work.
17 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience! We're so glad to hear you find our service reliable, professional, and high-quality. It's great to know our staff is always friendly and cordial. Thank you for your kind words!
Lorraine who came and covered for…
Lorraine who came and covered for Hockley Day Centre today 19.8.26, came with a smile, is always friendly and gets the job done to the highest standard. I have known Lorraine for 5 years in a working capacity, Lorraine always has the friendliest approach, is very efficient and is a pleasure to work with.
19 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're delighted to hear that our service consistently meets your expectations and that you find our team member to be so friendly and efficient.
Proper disposing off ,punctuality…
Proper disposing off ,punctuality overall good service
18 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are happy to hear that our service met your expectations regarding proper disposal and punctuality. We appreciate your positive feedback.
Colin is always chatty and friendly…
Colin is always chatty and friendly when he visits. Always a pleasure! Good service :)
18 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member is always friendly and provides good service.
Positive review for Initial washroom…
We have been using Initial washroom hygiene ltd for several years.
Colin is our regular attendant. Over that period of time Colin is always polite, friendly, respectful and professional.
He leaves our washroom sanitary bin clean, smelling nice and ready for the next user.
Many thanks to both Colin and Initial for looking after us!
18 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear about your positive experience with our service. It is wonderful to know that our team member consistently provides polite, friendly, respectful, and professional service. We appreciate you acknowledging our efforts in maintaining a clean and pleasant washroom environment for you. Thank you for your kind words!
Excellent Service from Initial Washroom Hygiene
Really happy with the service from Initial Washroom Hygiene. The gentleman who comes to us is always friendly, polite and professional, and does a great job. It’s clear that he takes pride in his work and is always happy to help. Would definitely recommend Initial Washroom Hygiene and their service.
18 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so pleased to hear such positive feedback about our service! It's wonderful to know that our team member consistently provides a friendly, polite, and professional experience, and that their dedication shines through. Thank you for your recommendation!
Very polite and friendly.
17 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear that you found our team to be polite and friendly. Your kind words mean a lot to us!
mindful & respectful
during collection craig is very mindful and respectful of our patients . but alwasy has enough time for a quick hello with the staff . he is also quick and neat at his job . we are very happy with his service
17 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear about your positive experience. It's wonderful to know that our team member is both mindful and efficient, and we appreciate you recognizing their friendly demeanor.
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