Colin visits us on a weekly basis to our nursery. He is extremely friendly, approachable and professional. Everything is handled efficiently and the kids also love him visiting. It’s always reassu... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The service we receive from Gary is amazing. He is very professional when completing his duties, but he is also friendly. He is always happy and chats to the staff. He follows protocols of not go... Toon meer
Bedrijf heeft geantwoord
Kevin is always friendly and approachable when he visits us and if we have questions regarding the products. He speaks and says hello to all staff and is polite to our customers if they are present wh... Toon meer
Bedrijf heeft geantwoord
Gary Smart from Initial Services in North Ayrshire has been excellent. Friendly, professional, reliable, and always does a thorough job. He’s easy to deal with and clearly takes pride in his work. Hig... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Initial Washroom Hygiene UK
Geschreven door het bedrijf
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contactgegevens
Compass House, Crawley, RH10 9PY, West Sussex, Verenigd Koninkrijk
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Uitstekend
17K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Raymond always comes in cheery and does…
Raymond always comes in cheery and does a grand job! He explains what he is in to do that day and any changes to the service.
20 april 2026
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that you had such a wonderful experience! It's great to know that the service was well-explained and performed to your satisfaction. Thank you for your positive feedback!
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you found the service efficient and the team member friendly.
Friendly and professional service from
Friendly and professional service from
Colin, always greeted with a smile nothing is too much trouble.
22 april 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate your positive feedback. We are so happy to hear that you experienced friendly and professional service and that nothing was too much trouble.
Excellent service
Colin is fantastic, always going the extra mile for us if we need him to.
22 april 2026
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that you had a fantastic experience! It's great to know that our team member's efforts are appreciated. Thank you for your positive feedback.
A quick efficient service with staff…
A quick efficient service with staff who always smile when they come to visit. Minimal fuss, always getting the job done :) Kevin has been particularly delightful on his last few visits. Always stopping for a chat!
22 april 2026
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that you found our service quick and efficient! It's great to know that our staff's positive attitude and dedication to their work made a difference. We appreciate your kind words.
Excellent Service Friendly service from people who…
Friendly service from people who respect our work place and always show patients and kindness to our staff and pupils.
22 april 2026
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that our team provides friendly service and treats everyone with respect, patience, and kindness. Thank you for your positive feedback!
Great Customer Service
We always have a nice experience when your staff come to our school. Your staff are always pleasant, happy and efficient.
22 april 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your kind words! We're so glad to hear that you consistently have a positive experience with our pleasant, happy, and efficient team at your school.
Excellent Service
When Colin visits he is very friendly and professional.
Very efficient service every time. Thanks Colin.
22 april 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you find the visits friendly and efficient. Thank you for your feedback!
We pay for logo mat they have using the…
We pay for logo mat they have using the old normal mat
we still paying for it i couldnt get any answer from the customer service
18 februari 2026
Review zonder uitnodiging
Antwoord van Initial Washroom Hygiene UK
Hello, Thank you for bringing this to our attention. This is not the level of service we strive for, and we are incredibly sorry for any inconvenience caused by this situation . We would like to rectify this immediately; please share your preferred contact details via Trustpilot or email marketing.uk@rentokil.com
Initial Washroom Hygiene.
Antwoord van Initial Washroom Hygiene UK
We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; it means a lot to us.
Antwoord van Initial Washroom Hygiene UK
We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; it means a lot to us.
CARL IS A TOP BLOKE ALWAYS POLITE WHEN…
CARL IS A TOP BLOKE ALWAYS POLITE WHEN COMING IN OUR SHOP
20 april 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team member was polite during your visits!
Always top class and friendly service…
Always top class and friendly service from Carl. Very quick, honest and funny. Thanks Carl! You’re the best!!
20 april 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you consistently receive top-class and friendly service.
Karl is always super friendly and kind.
14 april 2026
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that you found our team member to be friendly and kind. We appreciate your positive feedback!
Our nappy bin man does a great job
Our nappy bin man does a great job. Always efficient and service with a smile.
14 april 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you find our service efficient and appreciate the positive attitude of our team.
Consistent and Reliable
Inital have been providing a service to my work place for some time now. There’s never an issue with the service they provide. Our driver Craig is consistant and. very reliable. Good service.
13 april 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience with our services. We're happy to hear that the consistency and reliability of our team member are valued. Thank you!
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that you had such a positive experience with our friendly service. Thank you for your awesome feedback!
Excellent Service
We’ve been really impressed with the service provided for our bin collections. Michael is always reliable, punctual, and professional. The bins are emptied regularly and kept to a high standard of cleanliness, which makes a huge difference to our day‑to‑day environment.
Communication has also been great, any queries are dealt with quickly and politely. It’s clear they take pride in what they do, and it shows in the quality of the service.
12 maart 2026
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that you're impressed with our bin collection service! We appreciate your positive feedback regarding the reliability, punctuality, and professionalism of our team, as well as the cleanliness of our bins. It's great to know our communication has been effective and that you recognize the pride we take in providing a high-quality service.
Tomo professional as always when he…
Tomo professional as always when he comes in, friendly and always eager to help with any questions. Asked about air freshener to have this replaced and done with no hesitation, toilets now smelling a lot freshers. Thanks again!
14 april 2026
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that the service was professional and helpful. It's great to know the air freshener replacement addressed the restroom's scent effectively. Thank you for your positive feedback!
Raymond always gives a fantastic…
Raymond always gives a fantastic service and goes above and beyond the call of duty to help us. He notices issues with initial products and either fixes or replaces them before it becomes a major issue. Cannot recommend him enough.
7 april 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We are happy to hear that you received fantastic support and that issues were resolved proactively. Thank you for your recommendation!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.