Initial Washroom Hygiene UK Reviews 16.752

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Colin visits us on a weekly basis to our nursery. He is extremely friendly, approachable and professional. Everything is handled efficiently and the kids also love him visiting. It’s always reassu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service we receive from Gary is amazing. He is very professional when completing his duties, but he is also friendly. He is always happy and chats to the staff. He follows protocols of not go... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kevin is always friendly and approachable when he visits us and if we have questions regarding the products. He speaks and says hello to all staff and is polite to our customers if they are present wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gary Smart from Initial Services in North Ayrshire has been excellent. Friendly, professional, reliable, and always does a thorough job. He’s easy to deal with and clearly takes pride in his work. Hig... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hygiënedienst
  2. Business to Business-service
  3. Vuilnisophaaldienst
  4. Hygiënestation
  5. Afvalverwerkingsbedrijf

Over Initial Washroom Hygiene UK

Geschreven door het bedrijf

We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.

Contact Us

Setting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903

Local and Expert Response
Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
Innovative Solutions
Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
Technology
Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
Health & Safety
A company with a ‘World Class’ Health & Safety record.
Sustainability
A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

17K reviews

5 sterren
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3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Raymond always comes in cheery and does…

Raymond always comes in cheery and does a grand job! He explains what he is in to do that day and any changes to the service.

20 april 2026
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Antwoord van Initial Washroom Hygiene UK

We're happy to hear that you had such a wonderful experience! It's great to know that the service was well-explained and performed to your satisfaction. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, efficient, Colin is friendly and has a great manner

22 april 2026
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Antwoord van Initial Washroom Hygiene UK

We appreciate you sharing your positive experience. We're happy to hear that you found the service efficient and the team member friendly.

Beoordeeld met 5 van de 5 sterren

Friendly and professional service from

Friendly and professional service from
Colin, always greeted with a smile nothing is too much trouble.

22 april 2026
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Antwoord van Initial Washroom Hygiene UK

We appreciate your positive feedback. We are so happy to hear that you experienced friendly and professional service and that nothing was too much trouble.

Beoordeeld met 5 van de 5 sterren

Excellent service

Colin is fantastic, always going the extra mile for us if we need him to.

22 april 2026
Logo Initial Washroom Hygiene UK

Antwoord van Initial Washroom Hygiene UK

We're happy to hear that you had a fantastic experience! It's great to know that our team member's efforts are appreciated. Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

A quick efficient service with staff…

A quick efficient service with staff who always smile when they come to visit. Minimal fuss, always getting the job done :) Kevin has been particularly delightful on his last few visits. Always stopping for a chat!

22 april 2026
Logo Initial Washroom Hygiene UK

Antwoord van Initial Washroom Hygiene UK

We're happy to hear that you found our service quick and efficient! It's great to know that our staff's positive attitude and dedication to their work made a difference. We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Excellent Service Friendly service from people who…

Friendly service from people who respect our work place and always show patients and kindness to our staff and pupils.

22 april 2026
Logo Initial Washroom Hygiene UK

Antwoord van Initial Washroom Hygiene UK

We're happy to hear that our team provides friendly service and treats everyone with respect, patience, and kindness. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Great Customer Service

We always have a nice experience when your staff come to our school. Your staff are always pleasant, happy and efficient.

22 april 2026
Logo Initial Washroom Hygiene UK

Antwoord van Initial Washroom Hygiene UK

We appreciate you sharing your kind words! We're so glad to hear that you consistently have a positive experience with our pleasant, happy, and efficient team at your school.

Beoordeeld met 5 van de 5 sterren

Excellent Service

When Colin visits he is very friendly and professional.
Very efficient service every time. Thanks Colin.

22 april 2026
Logo Initial Washroom Hygiene UK

Antwoord van Initial Washroom Hygiene UK

We appreciate you sharing your positive experience. We're happy to hear that you find the visits friendly and efficient. Thank you for your feedback!

Beoordeeld met 1 van de 5 sterren

We pay for logo mat they have using the…

We pay for logo mat they have using the old normal mat
we still paying for it i couldnt get any answer from the customer service

18 februari 2026
Review zonder uitnodiging
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Antwoord van Initial Washroom Hygiene UK

Hello, Thank you for bringing this to our attention. This is not the level of service we strive for, and we are incredibly sorry for any inconvenience caused by this situation . We would like to rectify this immediately; please share your preferred contact details via Trustpilot or email marketing.uk@rentokil.com
Initial Washroom Hygiene.

Beoordeeld met 5 van de 5 sterren

Friendly and professional

Friendly and professional

20 april 2026
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Antwoord van Initial Washroom Hygiene UK

We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; it means a lot to us.

Beoordeeld met 5 van de 5 sterren

Always top class and friendly service…

Always top class and friendly service from Carl. Very quick, honest and funny. Thanks Carl! You’re the best!!

20 april 2026
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Antwoord van Initial Washroom Hygiene UK

We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you consistently receive top-class and friendly service.

Beoordeeld met 5 van de 5 sterren

Our nappy bin man does a great job

Our nappy bin man does a great job. Always efficient and service with a smile.

14 april 2026
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Antwoord van Initial Washroom Hygiene UK

We appreciate you sharing your positive experience. We're happy to hear that you find our service efficient and appreciate the positive attitude of our team.

Beoordeeld met 5 van de 5 sterren

Consistent and Reliable

Inital have been providing a service to my work place for some time now. There’s never an issue with the service they provide. Our driver Craig is consistant and. very reliable. Good service.

13 april 2026
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Antwoord van Initial Washroom Hygiene UK

We appreciate you sharing your positive experience with our services. We're happy to hear that the consistency and reliability of our team member are valued. Thank you!

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, friendly service, Craig is awesome

10 april 2026
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Antwoord van Initial Washroom Hygiene UK

We're happy to hear that you had such a positive experience with our friendly service. Thank you for your awesome feedback!

Beoordeeld met 5 van de 5 sterren

Excellent Service

We’ve been really impressed with the service provided for our bin collections. Michael is always reliable, punctual, and professional. The bins are emptied regularly and kept to a high standard of cleanliness, which makes a huge difference to our day‑to‑day environment.
Communication has also been great, any queries are dealt with quickly and politely. It’s clear they take pride in what they do, and it shows in the quality of the service.

12 maart 2026
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Antwoord van Initial Washroom Hygiene UK

We're happy to hear that you're impressed with our bin collection service! We appreciate your positive feedback regarding the reliability, punctuality, and professionalism of our team, as well as the cleanliness of our bins. It's great to know our communication has been effective and that you recognize the pride we take in providing a high-quality service.

Beoordeeld met 5 van de 5 sterren

Tomo professional as always when he…

Tomo professional as always when he comes in, friendly and always eager to help with any questions. Asked about air freshener to have this replaced and done with no hesitation, toilets now smelling a lot freshers. Thanks again!

14 april 2026
Logo Initial Washroom Hygiene UK

Antwoord van Initial Washroom Hygiene UK

We're happy to hear that the service was professional and helpful. It's great to know the air freshener replacement addressed the restroom's scent effectively. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Raymond always gives a fantastic…

Raymond always gives a fantastic service and goes above and beyond the call of duty to help us. He notices issues with initial products and either fixes or replaces them before it becomes a major issue. Cannot recommend him enough.

7 april 2026
Logo Initial Washroom Hygiene UK

Antwoord van Initial Washroom Hygiene UK

We appreciate you sharing your positive experience. We are happy to hear that you received fantastic support and that issues were resolved proactively. Thank you for your recommendation!

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