Our service driver Craig continues to provide great service to our large primary school. Craig is always friendly and greets us with a warm smile on every visit. His proactive approach is very... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have been using Initial washroom hygiene ltd for several years. Colin is our regular attendant. Over that period of time Colin is always polite, friendly, respectful and professional. He leave... Toon meer
Bedrijf heeft geantwoord
Really happy with the service from Initial Washroom Hygiene. The gentleman who comes to us is always friendly, polite and professional, and does a great job. It’s clear that he takes pride in his work... Toon meer
Bedrijf heeft geantwoord
Since our branch opened we have had the same woman coming every week, Jackie, she comes and is so friendly always chats with everyone and get her jobs done. She makes the morning she is there better w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Initial Washroom Hygiene UK
Geschreven door het bedrijf
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contactgegevens
Compass House, Crawley, RH10 9PY, West Sussex, Verenigd Koninkrijk
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Uitstekend
17K reviews
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Farnborough Spencer Academy
Colin who comes to Farnborough Spencer Academy is always so smiley and lovely to see in the morning. Always says morning and asks how people are. Hes just generally a really nice guy who puts smiles on people faces
27 juli 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear about your positive experience! It's wonderful to know that our colleague consistently brings smiles to faces and makes such a positive impression every morning. Thank you for sharing your kind words.
John was super friendly and kind
John was super friendly and kind! Worked very effortlessly & was fabulously on time!
Great Man! 😊
29 juli 2026
Antwoord van Initial Washroom Hygiene UK
We're delighted to hear about your positive experience! We appreciate you highlighting our team member's friendly, kind, and punctual service. Thank you for your wonderful feedback!
John was very friendly and provided a…
John was very friendly and provided a sufficient service
29 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was friendly and provided a sufficient service.
We have no compliants as Nick is very…
We have no compliants as Nick is very polite and an excellent worker.
29 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate your positive feedback. We are so glad to hear that you found the service to be polite and excellent.
Pleasant and helpful
John was very pleasant and asked if we had other products with Initial, he was very friendly and helpful. he advised he would get someone to call regarding some of the other products that they have which we might benefit from.
29 juli 2026
Antwoord van Initial Washroom Hygiene UK
We're so pleased to hear about your positive experience with our team member. It's wonderful to know that their friendly and helpful approach made such a good impression, and we appreciate you sharing this feedback.
Great service from Colin at hill and…
Great service from Colin at hill and smith always brings a smile and a laugh
14 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member always brings a smile and a laugh.
David Fraser a credit to the company
10 juli 2026
Antwoord van Initial Washroom Hygiene UK
We're so glad to hear about your positive experience. We truly appreciate your kind words and feedback.
Always pleasant and efficient.
23 juli 2026
Antwoord van Initial Washroom Hygiene UK
We are so happy to hear that you consistently have a pleasant and efficient experience with us. Thank you for your wonderful feedback!
Always professional and friendly
Always professional and friendly. Simon is always polite helpful and professional, we get a full and professional service whenever Simon visits the site
15 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. It's wonderful to hear that our team member is always polite, helpful, and professional, providing a full and professional service.
Carl is a great and friendly member of…
Carl is a great and friendly member of the team. Really good service.
23 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive feedback. We are so happy to hear that our team member provided great and friendly service.
Colin is super efficient friendly and…
Colin is super efficient friendly and always deals with our needs
23 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're so happy to hear that our team member is consistently efficient, friendly, and always deals with your needs.
Cheerful collin
I've worked for my company quite a few year's now & had one of your colleagues ( collin) most of that time. He's always cheerful, nothing too much trouble, but still remains very professional. Your very lucky to have such lovely people promoting your business. Well done collin, keep it up, always a pleasure to see a friendly face.
23 juli 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear such wonderful feedback about one of our colleagues! It's truly rewarding to know that their dedication and positive attitude made such a lasting impression. We are very fortunate to have such individuals representing us. Thank you for sharing your kind words; we will certainly pass them along.
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're happy to hear that you consistently find our team member friendly and in a good mood.
Antwoord van Initial Washroom Hygiene UK
Thank you for taking the time to leave a review. Your feedback means the world to us.
This has got better over time
This has got better over time, there was a lot of miscommunication from the office and the payment details. We had a guy empty the bins but due to staffing if he had time off the bins would be missed as no one to cover. Nick is a new member of the team who is reliable.
23 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your experience and are glad to hear things have improved. We understand your frustration regarding past communication and staffing challenges that led to missed collections. We are continuously working to enhance our services and are pleased that our team members are making a positive difference.
Carl is always extremely polite and…
Carl is always extremely polite and always contacts me prior to his visits. His work is always first class and spotlessly tidy
23 juli 2026
Antwoord van Initial Washroom Hygiene UK
We're so glad to hear our team member is polite, contacts you prior to visits, and provides first-class, tidy work. Thank you for your kind words!
Carl
Carl - amazing as always - he’s been coming to my restaurant since transferring here - what a great job he does and even more so having a sub-contractor come being professional friendly and talkative compared to to some we do get.
Never take Carl of my route please KFC Halesowen
21 juli 2026
Antwoord van Initial Washroom Hygiene UK
We are so happy to hear such wonderful feedback about our team member! It's fantastic to know that our service is consistently meeting your expectations. We truly appreciate your kind words and your continued support.
Colin is a great chap always does a…
Colin is a great chap always does a great job with the bin
21 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're so happy to hear that you consistently receive such great service.
Craig thomson comes weekly and he's…
Craig thomson comes weekly and he's always reliably on time, never misses a day. very much look forward to his visits.
20 juli 2026
Review zonder uitnodiging
Antwoord van Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive feedback! We're so glad to hear that our team member is reliably on time and that you look forward to their visits.
Amazing 5 star review for hard worker
I’m giving this 5 stars because Carl yarranton who comes in every Monday morning to our work to do our bins. He is always smiling and very polite. And always does an Amazing service and keeps the place and bins looking tidy and ready to use for customers and staff. He is a credit to your workforce and deserves the praise and appreciation as he always does his job to a high standard.
21 juli 2026
Antwoord van Initial Washroom Hygiene UK
We truly appreciate you taking the time to share such wonderful feedback. It's fantastic to hear that our team member consistently provides amazing service, always with a smile and politeness. We're glad they keep your workplace and bins tidy and ready for use.
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