Always a great service from Initial. The gentleman who visits our office is absolutely brilliant – always friendly, professional and helpful, and nothing is ever too much trouble. He’s reliable, does... Toon meer
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It's always so good. Absolute professionals and always so pleasant. They've got a rough job sometimes but always carried with so much grace and patience. Especially when it's 7am, I haven't had a coff... Toon meer
Bedrijf heeft geantwoord
Lovely guy called colin I think his name is i forget hes very friendly polite and a pleasure to see every time he comes in store (the range castle park radford Nottingham)always smiling never complain... Toon meer
Bedrijf heeft geantwoord
When I've been at work and Intial have come in to empty all our Sani bins and also emptied the nappy bins, in the babychanging rooms, they have also taken great care of what they do. Their service i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Hygiënedienst
- ook in
- Afvalverwerkingsbedrijf
- Business to Business-service
- Hygiënestation
- Vuilnisophaaldienst
Over Initial Washroom Hygiene UK
Geschreven door het bedrijf
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contactgegevens
Compass House, Crawley, RH10 9PY, West Sussex, Verenigd Koninkrijk
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Uitstekend
17K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Carl is very pollite he is alway happy…
Carl is very pollite he is alway happy and friendly when coming to the venue.
15 september 2026
Antwoord van Initial Washroom Hygiene UK
Worcestershire County Council,
We appreciate you sharing your positive feedback. We are so happy to hear that our service was friendly and welcoming.
Initial Washroom Hygiene UK
Antwoord van Initial Washroom Hygiene UK
Riverside truck rental ltd,
We appreciate your kind words! We're so glad to hear that our team member was polite and completed their work efficiently without any issues.
Initial Washroom Hygiene UK
superb service very helpful driver…
superb service very helpful driver always on time and very polite.
15 september 2026
Antwoord van Initial Washroom Hygiene UK
Andrew smith,
We appreciate your kind words! We're so glad to hear you consistently receive superb service from our helpful and polite driver, who is always on time.
Initial Washroom Hygiene UK
Colin is a credit to your team
Colin is a credit to your team, always cheerful and happy.
10 september 2026
Antwoord van Initial Washroom Hygiene UK
Shred it,
We appreciate you sharing your positive experience. We're so happy to hear that our team member is always cheerful and happy.
Initial Washroom Hygiene UK
It’s always a pleasure to see Colin
It’s always a pleasure to see Colin, he’s always professional and polite and even spares time to answer the nursery children’s never ending questions. Thank you Colin!
14 september 2026
Antwoord van Initial Washroom Hygiene UK
Jac,
We are so pleased to hear about your positive experience! It's wonderful to know that our colleague is consistently professional and polite, and takes the time to engage with the nursery children. Thank you for sharing your kind words.
Initial Washroom Hygiene UK
Antwoord van Initial Washroom Hygiene UK
Mrs Fox,
We're so glad to hear you had such a positive experience with our service. We truly appreciate your kind words!
Initial Washroom Hygiene UK
Friendly
The guy that comes to our place is always friendly. He's fast and efficient and polite, and a credit to the company.
Yours
Travelodge Shawbirch - Fedman..
13 september 2026
Antwoord van Initial Washroom Hygiene UK
Kit,
We are so happy to hear such wonderful feedback about our team member! We truly appreciate you taking the time to share your positive experience with us.
Initial Washroom Hygiene UK
Antwoord van Initial Washroom Hygiene UK
Stourside Hospital,
We're so glad to hear that our service was excellent and always on time for you. We truly appreciate your kind words.
Initial Washroom Hygiene UK
Antwoord van Initial Washroom Hygiene UK
The holt fleet,
We appreciate you sharing your positive experience. We are happy to hear that our team member is friendly and attentive to your needs.
Initial Washroom Hygiene UK
Antwoord van Initial Washroom Hygiene UK
Hi Brittish Red Cross,
Thanks for the quick review on one of our technician's service. We are happy to hear you are satisfied with everything.
Regards,
Initial Washroom Hygiene UK
the toilet blocks are great
the toilet blocks are great, they last far longet than any that I have tried
8 september 2026
Antwoord van Initial Washroom Hygiene UK
John Cornall,
We're so glad to hear our toilet blocks are lasting longer for you! We appreciate your positive feedback.
Initial Washroom Hygiene UK
Variable service
When Carl is on duty we get excellent service. The other drivers don't always follow our request for a call before they turn up so we can ensure the facility is open for them.
8 september 2026
Antwoord van Initial Washroom Hygiene UK
Stephanie Roberts,
We appreciate your feedback and are glad to hear about your positive experiences with one of our drivers. We are addressing the inconsistency in call procedures to ensure all our drivers follow your requests.
Initial Washroom Hygiene UK
Carl Yarragton can always be relied on…
Carl Yarragton can always be relied on to turn up on time and even early. his an asset for Iniatial.
1 september 2026
Review zonder uitnodiging
Antwoord van Initial Washroom Hygiene UK
The Bewdley School,
We're so glad to hear about your positive experience with our team member. Punctuality is something we truly value, and we appreciate you sharing this feedback.
Initial Washroom Hygiene UK
Poor service
I find it hard to believe many of the positive reviews for this company. As a school, we regularly have to chase Initial to carry out scheduled collections of our sanitary and medical waste bins. The service has been consistently disappointing, and for that reason I can only give a one-star rating.
8 september 2026
Review zonder uitnodiging
Antwoord van Initial Washroom Hygiene UK
Thank you for bringing this to our attention.
We are truly sorry for the inconvenience and frustration this service disruption has caused your school. This is certainly not the standard of service we aim to deliver, and we understand how critical timely scheduled collections are for sanitary and medical waste.
Please be assured that this issue is currently being investigated and chased as a priority on our end. To help us resolve this for you as quickly as possible, would you mind providing a few more details, such as your school name, contact number, and direct email address?
Please send these details to brandmanagement-uk@rentokil-initial.com, and a member of our team will follow up with you directly.
Sincerely,
Initial Washroom Hygiene UK
John Carr attended our workplace and is…
John Carr attended our workplace and is pleasant and helpful, replaces the non-slip mat quickly and causes minimum disruption to staff entering and leaving the building
11 september 2026
Antwoord van Initial Washroom Hygiene UK
Onward homes,
We're so pleased to hear such positive feedback! It's wonderful to know that our team member is pleasant, helpful, and ensures minimal disruption while providing efficient service.
Initial Washroom Hygiene UK
Antwoord van Initial Washroom Hygiene UK
Vale veterinary group,
We are so happy to hear that you consistently receive timely, friendly, and helpful service from our team. Thank you for your wonderful feedback!
Initial Washroom Hygiene UK
Great service
Great service, always on time and able to answer any questions. John Carr is very polite, has brilliant customer service & very professional.
11 september 2026
Antwoord van Initial Washroom Hygiene UK
Oak house dental,
We appreciate you sharing your positive experience! We're delighted to hear that our service is always on time, and our team member is polite, professional, and provides brilliant customer service.
Initial Washroom Hygiene UK
Colin does a fantastic job when…
Colin does a fantastic job when visiting Nottingham TPS. Always brings a smile to our faces with his happy energy. Thanks for making our day when you visit Colin! Xx
10 september 2026
Antwoord van Initial Washroom Hygiene UK
Ryan Price,
We're so pleased to hear such wonderful feedback! It's fantastic to know that our colleague consistently does a great job and brings such happy energy to your visits. Thank you for sharing your kind words.
Initial Washroom Hygiene UK
Coming gave exceptional customer…
Colin gave exceptional customer service at KFC Bulwell
10 september 2026
Antwoord van Initial Washroom Hygiene UK
Luke - KFC,
We're happy to hear that our team provided you with exceptional service. We appreciate your positive feedback.
Initial Washroom Hygiene UK
I would like to give a shoutout to…
I would like to give a shoutout to Colin, who is a thorough professional and an asset to this company. He always comes with a great smile, does his job efficiently and provides excellent service. Colin champions in customer service and has a great attitude! Really happy with the service
8 september 2026
Antwoord van Initial Washroom Hygiene UK
Upp,
We are so pleased to hear such positive feedback about our colleague. It's wonderful to know that their professionalism, efficiency, and great attitude made such a positive impact on your experience. We truly appreciate you sharing this with us.
Initial Washroom Hygiene UK
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