Our service driver Craig continues to provide great service to our large primary school. Craig is always friendly and greets us with a warm smile on every visit. His proactive approach is very... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have been using Initial washroom hygiene ltd for several years. Colin is our regular attendant. Over that period of time Colin is always polite, friendly, respectful and professional. He leave... Toon meer
Bedrijf heeft geantwoord
Really happy with the service from Initial Washroom Hygiene. The gentleman who comes to us is always friendly, polite and professional, and does a great job. It’s clear that he takes pride in his work... Toon meer
Bedrijf heeft geantwoord
Since our branch opened we have had the same woman coming every week, Jackie, she comes and is so friendly always chats with everyone and get her jobs done. She makes the morning she is there better w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Initial Washroom Hygiene UK
Geschreven door het bedrijf
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contactgegevens
Compass House, Crawley, RH10 9PY, West Sussex, Verenigd Koninkrijk
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Uitstekend
17K reviews
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Great experience
Great experience. Chris is always chearful and polite and the service is excellent
2 juli 2026
Antwoord van Initial Washroom Hygiene UK
We're delighted to hear that you had a great experience and that our service was excellent. Thank you for your kind words!
Karl has always been very professional
Karl has always been very professional, and polite when I have seen him, always has 5 minutes to ask how I am, which means a lot as I sole work during the night .
Asset to your company
2 juli 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear about your positive interactions. It's wonderful to know that our team member's professionalism and politeness, and their genuine care, have made such a meaningful difference to you. We truly value your kind words.
A Credit to Initial
Carl consistently provides an excellent service. He is always professional, friendly, and approachable, making every visit a positive experience. He is reliable, efficient, and clearly takes pride in his work, ensuring everything is completed to a high standard.
Nothing ever seems to be too much trouble for him, and he is always willing to go the extra mile to help. His attention to detail, positive attitude, and commitment to providing great customer service really stand out. It's refreshing to deal with someone who is both knowledgeable and genuinely cares about doing a great job. I would highly recommend Carl and truly appreciate the excellent service he provides.
2 juli 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear about your exceptional experience. It's wonderful to know that our team member consistently provides such professional, friendly, and efficient service, always going the extra mile. We truly value your kind words and appreciate you highlighting their dedication to high standards and positive attitude. Thank you for your recommendation and for sharing your positive feedback with us.
Antwoord van Initial Washroom Hygiene UK
We are so happy to hear you loved your experience! Your kind words mean a lot to us.
Colin always comes in and helps with…
Colin always comes in and helps with any enquiries, he goes out of his way to deliver the best customer service. if we need anything before he is due he will offer a solution. really happy with the service colin and initial offer us
2 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. It's wonderful to hear that our team consistently provides excellent customer service and proactive solutions. Thank you for your kind words!
consistent standards each collection…
consistent standards each collection with the best professionalism from our service driver,Colin.
2 juli 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you consistently receive professional service. Thank you for your kind words!
Antwoord van Initial Washroom Hygiene UK
We're so happy to hear you consistently have a great experience with us! We appreciate you taking the time to leave us this positive feedback.
Service is highly recommended
Service is highly recommended, Our regular serviceman Carl comes fortnightly, very early in the morning, while we are on a night shift, he is reliable and always courteous given the time of day. As a large store cleanliness is extremely important so having a reliable service is essential.
30 juni 2026
Antwoord van Initial Washroom Hygiene UK
We truly appreciate your kind words! It's wonderful to hear that the service provided is highly recommended and that the regular visits are reliable and courteous, especially given the early morning schedule. We understand how crucial cleanliness is for a large store, and we're glad to know our service is essential to you.
Antwoord van Initial Washroom Hygiene UK
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our staff and service.
Always a friendly welcome and smile…
Always a friendly welcome and smile along with providing a very efficient and professional service.
29 juni 2026
Antwoord van Initial Washroom Hygiene UK
We're delighted to hear that you always receive a friendly welcome and smile, along with efficient and professional service. Thank you for your kind words!
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive feedback! We're delighted to hear that our team is friendly.
Friendly and hard working staff
Friendly and hard working staff
Colin is great! He always has a smile and gets on with his job with no disruption to the Nursery routine.
22 juni 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive feedback! We're delighted to hear that our team is friendly and hardworking, and that our service is efficient and non-disruptive to your nursery's routine.
He is so kind and enthusiastic
22 juni 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear that you found our team member to be kind and enthusiastic! Thank you for sharing your positive feedback.
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear that you had such a positive experience with our service. Thank you for your wonderful feedback; we truly appreciate it!
Theres never an issue
Theres never an issue, always professional , but also a really nice gentleman, if he can help in any way he does
24 juni 2026
Antwoord van Initial Washroom Hygiene UK
We're so glad to hear that our team member is professional and always willing to help. Thank you for your kind words!
efficient ..any problem solved quickly…
efficient ..any problem solved quickly ...gary is polite and willing to help
22 juni 2026
Antwoord van Initial Washroom Hygiene UK
We're so pleased to hear about your positive experience and that any problems were solved quickly. We appreciate you sharing your feedback.
Michael comes into our school twice a…
Michael comes into our school twice a week.e His always so polite and such a friendly man, he will always go over and above to make sure everything is done before leaving the site.
Thank you
Jeff
24 juni 2026
Antwoord van Initial Washroom Hygiene UK
We are so happy to hear such wonderful feedback about our team member. We truly appreciate you taking the time to share your positive experience with us.
The Initial washroom service engineer…
The Initial washroom service engineer is always punctual to suit our requirements.
He is always well presented and very polite.
The products required are always clean and replaced in line with our contractual agreement.
24 juni 2026
Antwoord van Initial Washroom Hygiene UK
We truly appreciate your positive feedback regarding our washroom service. We are delighted to know that our service engineer consistently meets your expectations with punctuality and professionalism, and that our product replacements align with your agreement.
Great service by Carl
Great service by Carl, he's always polite and friendly and does a great job
23 juni 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate your positive feedback. We are happy to hear that our service was polite, friendly, and great.
Antwoord van Initial Washroom Hygiene UK
We are so pleased you had a positive experience. Thank you for your kind words.
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