Inscripture Memorial Jewellery Reviews 14.134

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just received the chain and pendant with the photography on and it is lovely, the size is perfect, the photo is so good and it’s a lovely present to give. Can’t fault it and also got a free bracket f... Toon meer

Beoordeeld met 5 van de 5 sterren

Yet again, absolutely beautiful jewellery in memory of my Rupert Bear. I actually make cremation memorial pieces myself. Sometimes you have to let others do it for you ❤️ 10/10 again, I will trea... Toon meer

Beoordeeld met 5 van de 5 sterren

I originally read the requirements wrongly, but the company immediately contacted me with help. From start to finish I received excellent customer care which showed me the pride they had in their comm... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ll be honest and expected my finger print charm to be disappointing as my dad’s finger print had deteriorated slightly. The charm however is gorgeous, I cried on opening it, and it is so clear and r... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Sieradengraveur

Geschreven door het bedrijf

Inscripture: The UK’s Leading Memorial & Ashes Jewellery Brand Inscripture is proud to be the UK’s first Handwriting Jewellery Specialists and leading Memorial Jewellery brand, specialising in creating timeless keepsakes that hold cherished memories close. With expertise in ashes jewellery and meaningful engravings, we craft bespoke pieces that provide comfort and connection during life’s most difficult moments. Recognised as the Memorial Jewellery Experts of 2024, we are dedicated to excellence in every piece we create. From handwriting jewellery and fingerprint necklaces to our innovative ashes jewellery collection, our designs are crafted to preserve memories and honour loved ones. We offer the UK’s largest range of memorial jewellery, including necklaces, bracelets, charms and rings, designed to hold personal engravings such as handwriting, fingerprints, handprints, paw prints, or even children’s drawings. Every piece is made with care, ensuring high-quality craftsmanship and attention to detail. Our mission is to help our customers find comfort and keep their loved ones close, even when they can’t be. With thousands of heartfelt reviews, we are trusted for our empathetic service, thoughtful designs, and unparalleled quality. Discover why we’re the 2024 Memorial Jewellery Experts and explore our range of ashes jewellery and other meaningful keepsakes

Inscripture

Geschreven door het bedrijf

You live the moments, We capture the memories
As an independent online store with our Studio based in Leigh-on-Sea, our core values have always been to provide a personal customer experience with exceptional quality items at affordable prices. We believe in curating beautiful, innovative, story telling pieces for both Adults & Children, a little bit different to the high street & personality driven.

Free Delivery & Gift Box

Our items are created & dispatched within 3 working days

Customer experience is our top priority, which is why we dispatch your items with free delivery as standard in a thoughtfully packaged gift box within 3 working days with a one year guarantee.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Chain, pendant with photo

Just received the chain and pendant with the photography on and it is lovely, the size is perfect, the photo is so good and it’s a lovely present to give. Can’t fault it and also got a free bracket for ordering. The chain also came on time and a very quick service. Excellent service, communication great, we knew when ordering when it would be delivered. Would highly recommend
inscripture jewellery

10 mei 2026
Beoordeeld met 5 van de 5 sterren

Just beautiful and much better than expected!!

I’ll be honest and expected my finger print charm to be disappointing as my dad’s finger print had deteriorated slightly. The charm however is gorgeous, I cried on opening it, and it is so clear and reassuring. Thank you. Amazing service and very fast delivery.

9 mei 2026
Beoordeeld met 5 van de 5 sterren

Yet again 10/10

Yet again, absolutely beautiful jewellery in memory of my Rupert Bear.
I actually make cremation memorial pieces myself.
Sometimes you have to let others do it for you ❤️
10/10 again, I will treasure ruperts paw print forever

29 april 2026
Beoordeeld met 1 van de 5 sterren

Not great quality

I ordered a bracelet and charm and I was very disappointed in the quality of the product. It seemed very light and flimsy for the price. My little sister liked it despite the issues with it because she’s too young to tell the difference between good and bad quality, so I just gave it to her. If I had no one else to give it away to I would have returned it and requested a refund.

Edit after reply from jewellery shop:
As I’m not looking to get a refund, exchange, discount, or anything else out of this purchase due to the fact that I gave the items I purchased to my sister, I see no reason to reach out to your shop. I purchased an item that I wasn’t satisfied with the quality of and I have left a review of it as it is my right as a customer to do so. I won’t be purchasing anything else from your shop in the future. So as far as I know, that’s the end of the of it. But I do appreciate the reply nonetheless. And just to clarify, you probably can’t find my order due to the fact that Bev is my middle name and I only used my first and last name to make the purchase on your website.

7 mei 2026
Review zonder uitnodiging
Logo Inscripture Memorial Jewellery

Antwoord van Inscripture Memorial Jewellery

Hello Bev

We’re very sorry to read this, however unfortunately we cannot locate any order under your name or details from this review.

As a small family business, we take feedback extremely seriously and would always encourage any genuinely disappointed customer to contact us directly so we can review and resolve any concerns fairly.

Our jewellery is designed to be lightweight and comfortable for everyday wear, whilst still being durable and suitable for memorial and personalised keepsakes. We also ensure all product materials are clearly stated on our website before purchase.

At present, as we are unable to verify this order, we would kindly ask that you contact us directly with your order number and details so we can investigate this further.

Best Wishes
Natalie

UPDATE:

Whilst we fully respect every genuine customer’s right to leave honest feedback, review platforms also require reviews to relate to legitimate, verifiable purchases.

As a business, we are currently documenting and monitoring an incident involving potentially malicious activity directed towards our company. For that reason, where no matching order or proof of purchase can be identified, we are required to formally challenge the review and retain all associated correspondence and evidence for our records.

That said, if you are a genuine customer, we would still welcome the opportunity to make the situation right and would appreciate if you could provide your order details directly to us so we can investigate this properly.

Best Wishes,
Natalie

Beoordeeld met 5 van de 5 sterren

Very very easy to use website

Very very easy to use website, great service, lovely product, I would definitely use this company again, and would have no hesitation in recomending this company to my friends and family, and anyone looking for something special as a memory of a lost love one. Thank you so much I absolutely love my charm

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb customer care!

I originally read the requirements wrongly, but the company immediately contacted me with help. From start to finish I received excellent customer care which showed me the pride they had in their community. When I received the end product, I could not have been more delighted. It’s a gift for a very dear friend who has recently lost her daughter. Behind the grief my friend is a very stylish woman and this gift will suit her perfectly. I have no hesitation in recommending this lovely company to anyone.

7 mei 2026
Beoordeeld met 4 van de 5 sterren

Outstanding customer service

Was originally disappointed with the fingerprint bracelet I received. The handwritten message was engraved in a standard font (not in the style of the image i provided ) and I couldn’t recognised the fingerprint as it was so zoomed in.
I sent an email displaying my disappointment and received a response very soon after, explaining why the fingerprint was done as such and an error leading to the font being printed as standard. A replacement was dispatched that same day and received the next working day, and all concerns were rectified. Amazing customer service from Natalie!
The bonus of a free gift with my purchase was also very much appreciated.

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fast service

Fast service , lovely inscription , nicely packaged . Stainless steel bracelet , bit expensive for metal , bought to replace a previous purchase from inscripture , a slider bracelet that kept coming undone and falling off my wrist . Couldn’t wear it anymore sadly .

30 april 2026
Beoordeeld met 5 van de 5 sterren

Highly, highly recommend.

Absolutely gorgeous jewellery with a quick turnaround- without quality compromised. Loved the little details, and the additional bonus gift was so gorgeous. Particularly appreciate the phone call to ensure order details were correct- fantastic service and will use again.

7 mei 2026
Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, great communication and product is beautiful, the inscription is perfect. I would highly recommend

7 mei 2026
Beoordeeld met 2 van de 5 sterren

I don’t understand why the free gift…

I don’t understand why the free gift has to have identical wording to original but is not supplied in same colour??? What is the point in being supplied another charm the same but in rose gold when the bracelet I ordered for my daughter is silver and yet due to the inscription is only suitable for a child of the deceased as it is personalised love dad so it’s not like it could be used by anyone else? And I do not think the quality of the bracelet is worth the money

29 april 2026
Logo Inscripture Memorial Jewellery

Antwoord van Inscripture Memorial Jewellery

Hello Tracey

We’re very sorry to hear you were disappointed with your order.

Our free gift promotion clearly states that the complimentary item will be engraved with the exact same wording as the original order. If you had wished to have different wording engraved on the free gift, this could have been arranged for a small editing fee due to the additional design and production work involved.

The complimentary charm selected with your order was the rose gold option chosen at checkout. We do not offer sterling silver charms within our free gift promotion, however there were alternative complimentary products available to choose from if the rose gold charm was not suited to the bracelet purchased.

The free charm was not intended specifically to be added to the bracelet ordered, but rather as an additional keepsake which could be used on a necklace, keyring or kept separately. Our complimentary gifts are offered as standalone keepsakes, rather than matching extensions to the original item purchased.

With regards to quality and value, the bracelet purchased is handcrafted from sterling silver and individually engraved to order in our studio. Our pricing reflects both the precious metal content and the bespoke nature of the work involved. We work extremely hard to keep our pricing fair and accessible despite continued increases in silver costs.

We do, however, appreciate all feedback and are sorry to hear the item did not meet your personal expectations.

Best Wishes,
Natalie

Beoordeeld met 5 van de 5 sterren

Gorgeous

Such a beautiful item that is already bringing me so much comfort at a really difficult time. Delivered really quickly & beautifully presented.
Thank you

29 april 2026

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