insurd Reviews 

Customer service was very great and Lauryn is very fantastic reader and listener bless her 5 star

Thank you Emma! Great service, good communication 👏

I bought policy with cameron. Start date was 20th of june. Tried emailing them about my account but no response. Today 22nd of june i called them saying I don’t want to continue with this company because there’s no way to see my account and know whether i am insured ?
They take ages to answer the call and i have been only with this company for 2 days and within cooling off period. I paid 195 as deposit. For cancellation they are asking me another 150£. Thats a joke.
They are saying they will go to dept collections.
Definitely not happy with this scam. I will go to court myself if they don’t cancel and refund me after cancellation fee.
I would request everyone to avoid unless they are fair.

Ashley made the alterations and renewal of my Mo Home policy so efficiently and was a pleasure to deal with
Easy to understand and explained in detail all options and requirements to complete the application process
This is my second year with insurd and have been very pleased with customer service

Staff william was really help full.
And give me the best price in taxi insurance. Thanks

Very poor experience. I needed to make a change to my Private Hire and Hackney Carriage insurance policy to only private hire and was expecting to pay the stated amendment fee in policy up to £50. Instead, I was charged £126.11. This feels excessive and unreasonable, especially when the insurer knows customers often have no option but to make necessary policy changes. The charges were not clearly explained over the phone, and I feel I was overcharged. I am extremely disappointed with the lack of transparency and fairness. I would advise potential customers to carefully check all amendment and administration charges before taking out a policy.

Lauryn was so helpful and helped me to sort out my Taxi Insurance renewal in a day.

Lewis daker at insure was amazing today. Professional, understand,polite and really knows he's stuff and new exactly how to go by getting it done. Thank you so much Lewis draper

Mark was brilliant gave the best deal and did his best in making sure I was welcomed

Cameron was very good explained everything clearly
Thanks again

Very disappointing experience with INSURD

I paid a deposit of £270 for my insurance policy. After only two days, without even using my car, I received a phone call informing me that because of a CCJ on my record, my deposit would increase by £77 and my monthly payment would increase by £60.

I asked what would happen if I decided to cancel the policy. I was told that out of my £270 deposit, I would receive only around £70 back. This means they would keep approximately £200, even though I had not used the vehicle and the policy had effectively been cancelled after just one day.

I find these charges excessive and unfair. The lack of transparency regarding the costs and the amount retained after such a short period left me extremely dissatisfied. I would advise anyone considering this insurer to carefully review all terms and cancellation fees before purchasing a policy.

I would have gave 5 star but it took time to get my policy forms and I didn’t want to risk driving without them. But good on price

very good and helpful, thanks

Ashley was patient, understandable and pleasant. I was contacted by two other insurance firms who left messages giving their details and phone numbers; all within a micro-second and completely impossible to de-cypher unless I played them back at least ten times. This may be a lesson to those who SPEAK to people and never WITH THEM. "If you wish to sell anything, never SPEAK to people".

I was dealt by a guy call elgan amazing person helped me alot with explaining about the policy procedure help me with the discount policy hasn't started yet but let see how they deal with it afterwards. But I do recommend guy call elgan very helpful thanks mate.

Tiffany was very clear and provided excellent service, including calling me back when the line dropped. Thank you

Very competitive reasonable pricing

Really good experience

Very expensive double price compare to others.