Dear Customer Service, I am contacting you regarding order #EU22917 After inspecting the items, I found that the quality is extremely mediocre and not up to standard. I have attached several ph... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered two products, which were sent in separate packages. One of them arrived, but the other one was also fully paid for and has been stuck in “processing” ever since. I have contacted customer se... Toon meer
J’ai mis un étoile car je pourrai pas moins J’avais commandé sur l’application ma commande c’est bien marqué livré mais je l’ai pas reçu j’avais envoyé plusieurs mails et toujours aucune retour auc... Toon meer
I am happy that Touché has return service from USA. I was worried at the first my return, because Touché return system didn’t give me any receipt or barcode etc when I delivered my purchase to deliv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Touché's story began when a group of young designers from Istanbul aimed at revolutionising the way the next generation of women wear clothes. The fading popularity of mainstream brands, the repetitive and mundane designs of the old industry have pushed Touché to pursue a reformative path for young women who have a constant desire to be differently elegant. We followed the rising trend of modest fashion in the world and blended it with our touch of modernism, which allowed for a unique style to emerge. With Touché, modest fashion is no longer an archaic way to dress. Modern and modest designs coming together for the first time with Touché was met with great enthusiasm by the market. Since our story began in 2014, Touché has reached a network of around 200 sales points in over 30 countries and 5 continents with its unique story, high quality fabrics and reasonable prices. Our mission is to spread our free spirit and innovative designs all over the world and show that women can be modest without having to sacrifice their modern, young, chic, sporty and colourful attributes. The Art of Turkish Fabric and Textiles All Touché models are produced with a selection of highest quality Turkish fabrics. Turkish fabric and textiles industry is one of the leading in the world, in quality and in its sheer size. Turkish Cotton Turkish cotton is a premium long-fiber cotton grown exclusively in the Aegean Region. The long fibers yield stronger and smoother threads than regular cotton, and Turkish Cotton becomes even softer and more comfortable over time. Quality and Health All fabrics used by Touché go through a meticulous inspection phase before entering production. With Touché, you can rest assured that the products you buy do not cause any harm to your skin and health.
Contactgegevens
Cumhuriyet Mahallesi Silahşör Caddesi. No:67 Kat:3, 34000, Istanbul, Turkije
- hey@toucheprive.com
- int.toucheprive.com
2,5
Slecht
53 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice styles but expensive.
Beautiful and elegant styles but very expensive. I was able to buy only because they were on 50% sale.
4 januari 2023
Review zonder uitnodiging
Very Pleased, def ordering again!
Honestly I was skeptical at first about the quality, but I liked the clothes very much. The customer service was very efficient too they replied to my email and my request. The prices are a bit on the higher side, even with sale they are a bit over priced considering the prices of clothing in Turkey. However I found the quality very good, so I am definitely ordering again.
21 november 2022
Review zonder uitnodiging
If I could put zero stars to represent…
If I could put zero stars to represent their value and customer service I would. Once they take your money they don’t care if you receive the order or in what state the order is. DHL lost my order and they basically told me sorry not our problem. International customers beware!
5 oktober 2022
Review zonder uitnodiging
Buying from touch prive store was a…
Buying from touch prive store was a good experiance. I bought from then and there was 45% off . There is also a disscount codes u can use . U can order from them and trust them. The store has a good quality and nice designs.
I will repeat this experiance 4 sure.
1 juli 2022
Review zonder uitnodiging
Expansive prices
Expansive prices compared to prices before and prices in tirkish lera..
27 juni 2022
Review zonder uitnodiging
They never state that I have to pay…
They never state that I have to pay import fees because the address they use is in Europe. Then I got a letter from DHL that I have to pay €43! After communication with costumer service they never explained why I had to pay. They never refunded this payment. After I returned some items they told me that they haven’t received it. I have send a proof of return and still waiting for my money. This was my first and last time ordering from this aweful shop!
24 juni 2022
Review zonder uitnodiging
Nice products
4 maart 2022
Review zonder uitnodiging
A little bit overpriced
A little bit overpriced. But has variety of styles.
4 maart 2022
Review zonder uitnodiging
More elegant styles and prices are high
There are some pieces that are outstanding and popping. A more sophisticated and elegant styles would be lovely. Prices are quite high as well.
3 maart 2022
Review zonder uitnodiging
My experience
Modesty:I always look for modest clothes meaning that they're long and not so tight. Most dresses and skirts on the website cover 3/4 of the legs only and I'm looking for full-length clothes.
Style and design: I also prefer elegant "lady-like" outfits, and even if they were casual, I'd always like them to state "elegant".Hence, I would be pleased if you added more clothes like that. Honestly speaking, this collection is way better than the previous ones color and pattern wise, it's more simple with few colours and patterns and looks better to the eye. One suggestion could be is to add simple floral styles more.
Price: Frankly, the prices are really expensive and not encouraging me to buy. I believe that if you lowered the prices a bit you could hit a wider audience.
Website: the website is nice, organised, and easy to surf.
Thank you all at Touché Privé, and I hope you take my review into consideration.
26 februari 2022
Review zonder uitnodiging
Simple items are pricely
Prices are too high for some simple and/or basic items. Not very affordable for everyone compared to other online shopping websites.
26 februari 2022
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.