Charlotte was the caseworker looking after my remortgage, and was brilliant. There was quite a tight timeline to complete the remortgage, switching from residential to BTL, before my fixed period ende... Toon meer
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Great experience, everything was done via email or the portal. Only frustrating thig was that you had two portal to manage, perhaps these need to be linked somehow
Very happy with the service provided by Integrar throughout our remortgage. The whole process was handled efficiently and everything was completed smoothly and on time. A special thank you to Jade... Toon meer
Awful. Sent us a letter saying title deeds were attached and attached a drainage report instead. When I called them they said they could only email title deeds. When I pressed for a printout they left... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Integrar is a market leader in the provision of conveyancing services. Specialising in delivering a commoditised remortgage service for banks and building societies, alongside home-mover services to customers; estate agents and financial advisors. We are committed to providing the best possible services to our clients and have achieved both Lexcel and the Law Society’s Conveyancing Quality scheme approved status.
Contactgegevens
10 Wellington Place, LS1 4AP, Leeds, Verenigd Koninkrijk
- 0113 513 5375
- remortgage@integrar.services
- integrar.services
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Waiting ages
I don't know if this will help them sort my mortgage out but I've waited ages
Highly recommended for remortgage services
The remortgage process was easy, quick and efficient. The online portal was great to keep track of the different stages, see what was outstanding and how to move forward. Communication was also excellent; I had a few questions, and the team (Roo, Hamza, Megan, Jake) was always very responsive.
Remortgaging
On what can be a daunting experience, I felt I was helped throughout this process step by step by Integrar.
By allocating a case worker, Jade…who was exceptional the reassurance continued for it to be a smooth process and when Jade wasn’t available Jake stepped in.
Thankyou both for your support 🙏
Excellent service
Excellent service - Jake and Carl were very quick and exceeded expectations
Thanks allb
Great service
Great service. Very easy to navigate the system. Most of the forms and comms is done online with quick answers to any questions. Customer services work
Longer hours which is a huge benefit when your a shift worker. Megan was my case worker, she was very thorough and quick to respond to my questions.
Everything is via a portal
Everything is via a portal. It does help having the free legal service. You can contact someone via email if needs. E. Registering to portal was my only headache.
Remortgage - great experience using Integrar
I’ve just completed on a remortgage and Integrar did the legal work for me. They were incredibly efficient, and it sailed through with no issues at all. When I had a query it was answered quickly, and Megan my case handler and Jake the team leader, were both knowledgable, helpful and professional. Great experience from start to finish.
ok-ish
Been nearly 3 months for a remortgage process, I have sent all documents for their review in Feb but they keep chasing me on the outstanding documents and now 6 weeks gone but current mortgage is due by end Apr! Doubt how professional is the legal team when reviewing the documents. Seriously if you dont understand anything just google it before checking with your client? I have resent all documents anyway and let's see. Totally disappointed about the legal team and the admin team. Looks like they dont have communication at all.
Updated on 1/May, finally people catching up the progress and made the date so I amended to give a 4 stars rating. Not ideal but eventually it happens. My recommendation is if you didnt hear anything from them for over a week. Call and chase or speak with your mortgage broker. I believe they do work to deadline but sometimes it just frustrating to have back and forth to resend the same documents.
Prompt service
Prompt service. Easy to deal with. Matthew was there to answer any questions I needed
Great company to deal with.
Great company to deal with.
Handled my mortgage perfectly with a less than 4 week turn around.
Thank you Holly and Jake
Great service
Megan was extremely helpful - great all round service
The loan finalization process was completed
The loan finalization process was smooth and hassle-free. Everything went quickly, and the service was helpful and straightforward. Overall a positive experience – 5 stars
I had the opportunity to work with…
I had the opportunity to work with Integrar for my mortgage application and they are great. Very professional , helpful people , quick response to any questions or issues I’ve had. Misheel , our caseworker provided the best services . Very polite , transparent and friendly!! 5 ⭐️⭐️⭐️⭐️⭐️
Thank you
Alex Nica
Excellent
Excellent - Holly was great! She kept me in the loop all the way through the process. So much better than previous experiences that I have had with other firms. Thank you
Overall, it was an ok'ish experience.
Relatively smooth process, but stressful at times due to working within a tight timescale. Integrar also kept asking me to provide information which I had already supplied to them on many occasions! Overall - ok.
Smooth mortgage completion
Smooth mortgage completion.
Happy with the communication and clear instructions, Yinxiao and Jake did a good job, thank you!
It was a great service
It was a great service. The company was very responsive and professional. Yinxiao was very helpful.
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