I lost the parts from my initial purchase of a monitor arm for attaching it to the desk via a drilled hole. I contacted their support and they were kind enough to provide me with the replacement parts... Toon meer
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I bought one of Invision's monitor arm for two monitors that was missing a clamp, from a neighbor who promised to give it to me later. He never did. So, I reached out to Invision and even though my m... Toon meer
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Toon meer
Bedrijf heeft geantwoord
Very prompt and helpful service. I was provided with free parts despite my purchase being several years ago. Highly impressed with the customer service
Bedrijfsgegevens
Geschreven door het bedrijf
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Contactgegevens
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, Verenigd Koninkrijk
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
Superb product
Superb product, excellent price and super speedy delivery. Great company to deal with.
22 november 2023
What a fantastic company
What a fantastic company, excellent quality product and exceptional customer service.
My wall mounted TV had to be replaced, I had purchased the HDTV-DL bracket back in 2017, lost the instructions and spares.
I emailed Invision who responded the next working day with the installation instructions and informing me they had dispatched a full set of installation screws which I received the following day.
I needed to contact Invision again as I still needed help with the configuration of the bracket on my new TV. Within the hour Invision got back to me with the information I needed, we are now up and running :-)
A big thank you to Lorna and the team for all their help.
21 november 2023
Review zonder uitnodiging
Very quick delivery service of the…
Very quick delivery service of the products ordered. We ordered at 3pm and the items were with us next day.
8 november 2023
Solved a problem
I recently bought a new tv to fit into the wall recess next to the fireplace. I bought a wall bracket at the time but it didn't fit the TV as it covered the power inlet. I tried another bracket but no luck. I found Invision Technology on the net and gave them a ring, explained my problem. They couldn't have been more helpful and recommending a solution. I was sent extra spaces and bolts to create a space for the power supply. I ordered the HDTV-E bracket. I have now fitted the bracket and I'm very pleased with the quality of the bracket (especially for the price) and the customer service was excellent I would recommend Invision Technology
31 oktober 2023
Quick delivery: very good product
I ordered a double monitor kit and it arrived quickly, was easy to assemble, and had all the right bits.
And it is decent quality for the price.
31 oktober 2023
Brilliant from start to finish on my…
Brilliant from start to finish on my orders, top notch products, keep it British made, a huge thank you to their customer services too…
30 oktober 2023
ExcellInvision Technology - monitor arms
Excellent customer service. Great products.
17 augustus 2023
Review zonder uitnodiging
Great product
Great product, I would definitely recommend this for wall mounting TV'S
Swift Delivery!
14 oktober 2023
Everything is fine!
The hardware is very solid, all parts seem to be almost oversized and both installation and handling work(ed) perfectly. A request via email had been answered in no time - friendly and competently! Nothing to complain about! Thank you!
15 oktober 2023
Review zonder uitnodiging
Just the job
13 oktober 2023
Helpful and speedy response from…
Helpful and speedy response from technical support.
15 september 2023
Review zonder uitnodiging
Monitor Stand and customer service
Had an issue with a monitor stand delivered my Amazon, box had been opened, was missing parts... after contacting their support they sent with 0 cost all that was missing. Great support. The stand has been working like a charm, very good quality and doing a good job with 2 heavy monitors.
7 augustus 2023
Review zonder uitnodiging
Excellent customer service
Needed advice on fixing a new tv to our original Invision wall bracket. Customer service was excellent. Kindly sent diagrams etc which were brilliant and explained where I was going wrong. The bracket was purchased 5 years ago and is fabulous quality.
1 oktober 2023
Review zonder uitnodiging
Super Customer Service
I had a very technical and individual question and the customer service gave me a super support, sharing several document and recommending a potential solution
24 augustus 2023
Review zonder uitnodiging
The gas spring monitor stand that I…
The gas spring monitor stand that I ordered was a far cheaper looking version of the previous monitor I purchased.
7 oktober 2023
Review zonder uitnodiging
Antwoord van Invision Technology
Hi Tony,
We're most concerned about this experience. Unfortunately, your review was submitted into the service section, rather than product and was overlooked.
So that we can assist, please could you let us know which model of monitor arm you are dissatisfied with, along with the order numbers?
Our goal is always for you to be 100% happy with your purchases and we look forward to ensuring this is the result.
Kind regards,
Victoria
Invision Customer Care
Spare parts and Customer Service
I contacted the company to get some spare parts for my sons bedroom tv mount (which is very good) after he moved out as he took his tv as well as a mounting plate.
They got back to me and from the conversation I had with them it's obvious this company and their staff really care about their customers and afterservice.
By far the best customer service I have ever had.
Thank you to Victoria and Invision, I am very grateful for your help.
3 oktober 2023
Review zonder uitnodiging
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