I had an issue with a reimbursement and Jessica handled it brilliantly from start to finish. She kept me informed throughout, followed up proactively, and made sure everything was resolved without a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
IPSE is a valuable source of information and essential for anyone involved in freelancing or thinking about going it alone. The organisation not only provides valuable knowledge but is also a powerf... Toon meer
Bedrijf heeft geantwoord
Great service as always dealing with IPSE, Jessica dealt with my query in a quick and efficient manner, with a satisfactory outcome for all.
Bedrijf heeft geantwoord
What Every Professional Should Know About AI webinar - For someone starting to learn about AI this IPSE Webinar was excellent. Gave me plenty to think about how I might introduce it into my consultin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Non-profitorganisatie
- Bedrijfsverzekeringsmaatschappij
- Zakelijk netwerkbedrijf
- Business to Business-service
- Onderwijsaanbieder
- Beroeps- en hobbyvereniging
Geschreven door het bedrijf
At IPSE (The Self-Employment Association), our vision is a future where self-employment is recognised as a cornerstone of the economy; where fair treatment and essential support are accessible to all. Self-employment offers enormous rewards - flexibility, independence, and success on your own terms. But running your own business brings unique challenges, and there are gaps in the support available to the self-employed. IPSE exists to fill in those gaps. From essential resources to expert advice, we’ll help you create your path to success.
Contactgegevens
4th Floor, 95 Gresham Street, City of London, London , EC2V 7AB, London, Verenigd Koninkrijk
- 02088979970
- membership@ipse.co.uk
- ipse.co.uk
4,6
Uitstekend
78 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and professional support.
30 juli 2023
Quick and easy
31 juli 2023
Straightforward
31 mei 2023
great to be a member Sir.
31 maart 2023
Re-activated my account without authorisation
Due to a change in circumstances, I contacted ISPE via email, and one of the staff disabled the auto-renew of my Plus membership on 23/01/23 so that I could investigate lesser membership options. My membership was then re-enabled late on 30/01/23 and apparently "set to revert to a Standard membership from 05/02/2023" by a different IPSE staff member. However the money came out of my card first thing on 31/01/23. I had not authorised this so I telephoned to request a refund, and am still waiting.
31 januari 2023
Antwoord van IPSE
Hi Chris,
Thank you for your feedback and apologies for any inconvenience you have experienced.
A refund has been processed and you should see the funds returned to your account shortly, sorry if this was not clear from the telephone conversation you had with us yesterday. You should have also received a credit note confirmation by email yesterday when the refund was processed. If you haven’t received this confirmation please contact membership@ipse.co.uk and we can arrange for another copy to be sent out to you.
If you are still unsatisfied with our response to this matter please email us at the address above to let us know what more we can do to help or feel free to give us a call on 0208 897 9970. Our reputation for good customer service is very important to us so if you feel we have now resolved the issue to your satisfaction we would be very grateful if you would kindly update or improve this review.
Many thanks,
IPSE Membership Team
It is comforting to know that there is…
It is comforting to know that there is a form of "Union" for the self employed , who are so often the target of unfair treatment while the updates are absorbing and
highly informative helping to keep me up to date. Well
Done IPSE !
15 december 2022
Antwoord van IPSE
Hi Simon,
Thank you very much for the positive review!
All the best,
IPSE Membership Team
Customer service was helpful in…
Customer service was helpful in answering my membership queries.
15 november 2022
Antwoord van IPSE
Hello Brett,
We’re pleased to hear we were able to answer all of your questions. Thank you for the positive review!
All the best,
IPSE Membership Team
IPSE Helpful and Efficient
Very helpful, knowledgeable and efficient service in response to my request.
1 november 2022
Antwoord van IPSE
Hi Paul,
Thank you very much for the review! We strive to be as informative and helpful as possible with every query.
All the best,
IPSE Membership Team
The online tool for renewing my membership just worked.
The online tool worked well, as it should. It just worked.
30 oktober 2022
Antwoord van IPSE
Hi Nick,
Thank you for your feedback! We're happy to hear you find our dashboard easy to use.
All the best,
IPSE Membership Team
Easy renewal payment
Phoned to renew annual membership. Easy and efficient to do in a minute or two.
5 oktober 2022
Antwoord van IPSE
Hi John,
Thank you for the review! We try to make renewals and account management as quick and easy as possible.
All the best,
IPSE Membership Team
IPSE is essential for all day rate…
IPSE is essential for all day rate contractors and self employed consultants
30 september 2022
Antwoord van IPSE
Hi Richard,
Thank you for the review! It's great to hear you are happy with our service.
All the best,
IPSE Membership Team
Emailed to cancel renewal on the…
Emailed to cancel renewal on the renewal date, but they had taken payment a week earlier. Still haven’t had a reply.
Turns out i had responded to an unmonitored email, Richard responded and sorted it out. Had been a member for several years and enjoyed the benefits. However the ongoing IR35 changes to the freelance market meant that i’ve now taken up permanent employment; and no longer require membership
19 juli 2022
Antwoord van IPSE
Hi Stephen,
There might have been a technical issue as we can not see your original email requesting a cancellation. We have emailed you for some more information on this so we can investigate further.
All the best,
IPSE Membership Team
Good service
16 juni 2022
Antwoord van IPSE
Hi Colin,
Thank you for the review! It's great to hear you are pleased with our service.
All the best,
IPSE Membership Team
It was quick and easy to get results…
It was quick and easy to get results and I'm a happy customer.
18 mei 2022
Antwoord van IPSE
Hi Janet! Thank you for your review, we're very glad to hear that you found everything you needed! All the best, IPSE Membership Team
I am very honoured to be apart this…
I am very honoured to be apart this great institution. They are thorough and professional when dealing with my queries. They are always reaching out to me and checking whether if they can do anything else to to make me feel more welcome and become more enmeshed within their institution.
16 april 2022
Antwoord van IPSE
Dear Marlene, thank you for your lovely review! It is great to hear that members are happy with the service provided and we always love to hear from them!
All the best, IPSE Membership Team
Not sure it was value for money
I don’t think my subscription was wholly worth the money. There were a few times I asked IPSE for advice and got no response. The are other companies I’ve used such as Abbey Tax who have been far more helpful and cheaper over the long run.
17 maart 2022
Antwoord van IPSE
Hi Chris, we're sorry to hear you weren't satisfied with the membership and we apologise for any missed communications from yourself. We do always aim to do all that we can for our members and welcome any feedback or suggestions for improvements. Please do feel free to get in touch if you would like to speak to us about this further! All the best, IPSE Membership Team
Antwoord van IPSE
Hi Rebecca! Thank you for your review, we are very happy to hear that you are pleased with the service! All the best, IPSE Membership Team.
Antwoord van IPSE
Hi Adrian! Thank you for your review, we are very happy to hear that you are pleased with the information we provide! All the best, IPSE Membership Team.
IPSE - a valuable source of knowledge.
IPSE is a valuable source of information and essential for anyone involved in freelancing or thinking about going it alone. The organisation not only provides valuable knowledge but is also a powerful voice for those who have either voluntarily entered the freelancing world or who have had little or no other choice.
The seminars run by Andy Chamberlain and his team are first class.
Many thanks
2 november 2021
Review zonder uitnodiging
Antwoord van IPSE
Hi Chris, Thank you for your review, we are very pleased to hear that you are happy with the information and webinars that we provide. And thank you for being part of IPSE and helping us to strengthen our voice on behalf of the self-employed! All the best, IPSE Membership Team.
Antwoord van IPSE
Hi Mr Hall, thank you for your review. We are glad to hear that you found it easy to set up your membership and hope you are enjoying it so far! All the best, IPSE Membership Team.
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