Irish Life Reviews 

316
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Trustworthy, well informed staff who clearly understood our needs and handled with respect. Compared to past companies, we are reassured as to our entitlements at a very reasonable cost. No bells an... Toon meer

Beoordeeld met 5 van de 5 sterren

I cannot recommend Mikey highly enough\. From the very beginning, he has been absolutely fantastic to deal with\. He is professional, approachable, knowledgeable and, most importantly, genuine... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Excellent advice . But please be aware the quotes online before your assessment are generic and are more expensive than they quote after your consultation . A bit misleading … more clarification requ... Toon meer

Beoordeeld met 1 van de 5 sterren

Tried using digital doc to get prescription for back pain relief. Spent about an HR and half with no success, phone contact number just had continuous repeated msg. No video call appts available on da... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Irish Life holds a unique position in Ireland as the only financial group servicing the health and financial needs of people and corporates, through a leading range of pensions and investments, income and life protection, and health insurance. Whether it's making investing simpler, health and wellness easier or retirement plans clearer, Irish Life help more people in Ireland to enjoy a better life today and build better futures.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

316 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(316)

215 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Simple &easy, without the expected stress

Every detail was explained fully and all questions posed were answered fully.

20 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Martin ,

Thank you for your positive feedback and we are delighted that you found the financial review straightforward, stress-free, and fully explained.

Best Wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Grateful for good financial advice…

Grateful for good financial advice tailored to my needs and preferences

12 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Beatriz,

Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.

Best wishes
Irish Life

Beoordeeld met 1 van de 5 sterren

They don't cover enough for the fees…

They don't cover enough for the fees they are charging. Only reason we are with them is my husband's company is paying for it but we pay benefit in kind tax and I do wonder what we get for it. I feel every year I ring there is less covered. And the digital doctor is a joke you cannot ever get an appointment always booked up

20 maart 2026
Review zonder uitnodiging
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Antwoord van Irish Life

Hi Butterfly,

Thank you for your feedback. We are very disappointed to learn that your Health Insurance policy is not meeting your expectations.

We would like the opportunity to address your concerns; can you please contact Escalations@irishlifehealth.ie with your contact details so we can investigate this matter for you.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Excellent service


Friendly and helpful reception, excellent medical consultation and competent technological support

19 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Pieter,

Thank you for your rating.

We’re delighted that you had such a positive experience with our Health Insurance Team.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Free of problems

6 maart 2026
Review zonder uitnodiging
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Antwoord van Irish Life

Hi Declan,

Thank you for your rating.
We’re delighted that you had such a positive experience

Best Wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Each question follows into the next

Each question follows into the next

18 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Paul,

Thank you for your rating and thank you for taking the time to share your feedback on your financial review.

Best Wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Paul Ketterer one of the most…

Paul Ketterer one of the most professional knowledgable people I have dealt with in my 30 years of senior business meetings

6 maart 2026
Review zonder uitnodiging
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Antwoord van Irish Life

Hi Patrick ,

Thank you for your amazing feedback. We will share this with Paul and recognise him on doing such a great job. We are delighted to hear this! However, may we kindly ask you to remove Mary’s name from your review? We would prefer if personal information of our employees isn’t shared online.

Kind regards
Irish Life

Beoordeeld met 5 van de 5 sterren

The meeting with Irish life financial…

The meeting with Irish life financial advisor was very fruitfull.
It has gave more insight on how to increase my pension contribution and the benefit of saving much towards retirement

10 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Pius,

Thank you for your rating. We’re delighted that you had such a positive experience with our Financial Adviser.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

It was very easy & It no problem what…

It was very easy & It no problem what so ever

30 januari 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Sheamus,

Thank you for your fantastic feedback. We are delighted that you were impressed with your Financial Review.

Best Wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Amazing financial review

The lady from Irish Life was absolutely amazing, I can't get over how brilliant she was. She gave me great suggestions to make the best out of my retirement funds, when I didn't understand why I should do something she had no problem explaining the reason in a very succinct and plain way. She took time to answer all my questions.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Irish Life

Hi MJ,

Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had an excellent experience dealing with our Financial Adviser. We will share this with Rita and thank her on doing such a great job. However, may we kindly ask you to remove Mary’s name from your review? We would prefer if personal information of our employees isn’t shared online.

Best wishes
Irish Life

Beoordeeld met 4 van de 5 sterren

Many Thanks

Attending Hospital can be very stressful at the best of times. On the phone, The Irish Life representative was very professional and reassuring when I enquired as to what cover I had. Many thanks for that.

4 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Sean,

Thank you for your feedback.

It’s lovely to hear that you had a positive and reassuring experience dealing with our Health Insurance Adviser.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

I felt valued

Explanations from advisor made it easy to understand

5 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi ,

Thank you for your excellent feedback. We are delighted that you had a positive experience with our agents.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Very friendly and informative.

Very friendly and informative.

3 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Jimmy ,

Thank you for your fantastic feedback. We are delighted that you were impressed with your financial review.

Best wishes
Irish Life

Beoordeeld met 4 van de 5 sterren

The company whilst 1st knowing a…

The company whilst 1st knowing a procedure is covered makes recurring procedures not an issue.
What I do have issues with is when you ring a local Ireland number 01 for instance your greeted with a foreign person asking you to repeat and spell your name for instance and date of birth

4 maart 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Tony,

Thank you for your feedback, we are sorry to learn of the difficulties you had with your Health Insurance advisor. Please contact escalations@irishlifehealth.ie with your contact details so we can investigate this issue for you.



Best wishes

Irish Life

Beoordeeld met 5 van de 5 sterren

Advice

I really appreciate the time which the agents had spent explaining the life cover/funeral expenses.

25 februari 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi ,

Thank you for your wonderful feedback. We are delighted that you were impressed and had a positive experience with our agents.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

The claims process is so easy and…

The claims process is so easy and payments are quick. The website is straight forward to Navigate

6 februari 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Alison,

Thank you for your rating.
We’re delighted that you had such a positive experience .

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Engaging Wellbeing Session

The adviser delivered a friendly, engaging session and made me feel comfortable discussing personal topics. A very positive and enjoyable experience.

20 februari 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Juliana,

Thank you for your feedback on your Financial Review. It’s lovely to hear that you had a positive experience dealing with our Financial Adviser.

We will share this with our Advisor and recognise him on doing such a great job.
However, may we kindly ask you to remove the advisors name from your review? We would prefer if personal information of our employees isn’t shared online.

Kind regards
Irish Life

Beoordeeld met 1 van de 5 sterren

Shocking 🫠

I’m sorry Irish Life but I do have to say this is the worst Health Insurance you could move to. We are paying a fortune every month and I’ve had two scans done where I had to pay out the full amount at the clinic because my insurance with you didn’t cover (either scans) and to top it off it said I could claim €20 back which was so little to then be told I didn’t get €20 back because I didn’t reach excess? Anyways, I just wanted to add this review for anyone doing their research, we’ll be moving as soon as we can once contract ends, I’d recommend Laya, we moved from them and have strongly regretted that move especially in recent months. Definitely have to agree with many reviews here to say they are scamming people out of hard earned money with their policies.

17 februari 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Sarah ,

Thank you for taking the time to share your feedback on your Health Insurance policy. We would like the opportunity to investigate the issues you raised. Please contact escalations@Irishlifehealth.ie with your contact details so we can follow up with you.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Excellent concise information

Excellent concise information, really listened to and answered my questions, excellent service

10 februari 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Liz,

Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.

Best wishes
Irish Life

Beoordeeld met 1 van de 5 sterren

Bad experience with Irish life.

Bad experience and customer support explanation. I cancelled policy on 13th January 2026.
A payment was still taken off on 28th January. I was then told that cover was only until 13th regardless that I still had to pay for complete month.

30 januari 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Hi Chris

Thank you for your feedback, we are sorry to learn of the difficulties you had with your policy. . We would like the opportunity to investigate the issues you raised. Please contact customerservice@irishlife.ie with your contact details so we can investigate these issues for you.

Best wishes
Irish Life

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