Trustworthy, well informed staff who clearly understood our needs and handled with respect. Compared to past companies, we are reassured as to our entitlements at a very reasonable cost. No bells an... Toon meer
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Lees wat reviewers zeggen
I cannot recommend Mikey highly enough\. From the very beginning, he has been absolutely fantastic to deal with\. He is professional, approachable, knowledgeable and, most importantly, genuine... Toon meer
Bedrijf heeft geantwoord
Ivan Soroka was a pleasure to deal with. Very professional and easy to get along with. He made us feel comfortable and helped us understand everything from start to finish. He came across as someone w... Toon meer
Bedrijf heeft geantwoord
Tried using digital doc to get prescription for back pain relief. Spent about an HR and half with no success, phone contact number just had continuous repeated msg. No video call appts available on da... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Irish Life holds a unique position in Ireland as the only financial group servicing the health and financial needs of people and corporates, through a leading range of pensions and investments, income and life protection, and health insurance. Whether it's making investing simpler, health and wellness easier or retirement plans clearer, Irish Life help more people in Ireland to enjoy a better life today and build better futures.
Contactgegevens
Ierland
- irishlife.ie
3,8
Goed
313 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My overall health care and claims have…
My overall health care and claims have been dealt with since I joined Irish Life very satisfactorily.
21 april 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi John,
Thank you for your wonderful feedback. We are delighted to hear that you are impressed with your health insurance policy.
Best wishes
Irish Life
Very happy with Irish life
Very happy with Irish life, my claims were sorted with no complications which was very helpful in a very difficult time
2 maart 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Gretta ,
Thank you for your rating and for taking the time to share your feedback , It’s brilliant to hear that you had an excellent experience.
Best Wishes
Irish Life
Having questions ready that are…
Having questions ready that are relevant to your needs.and coming away with a better understanding of your options
8 april 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Robert,
Thank you for your feedback on your Financial Review. It’s lovely to hear that you had a great experience dealing with our Financial Adviser.
Best wishes
Irish Life
If I could give zero stars I would
If I could give zero stars I would. Paying for this for years, and thankfully haven't needed it. But I injured my back and physio is included in my policy. I am now 6 weeks trying to get this sorted. No communication. No updates. Recommended me to a physio that did not know what their Back Up program was, and wanted me to pay. Received a feedback review, and gave them a terrible review and still no contact. No remedy. I now give up. I will pay for my own physio. I will never use these again. Avoid. Go to VHI.
15 april 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Barry,
Thank you for your feedback, we are sorry to learn of the difficulties you had with your Health Insurance policy. Please contact Escalations@irishlifehealth.ie with your contact details so we can investigate these issues for you.
Best wishes
Irish Life
Happy and satisfied person incharge my…
Happy and satisfied person incharge my policy is good Bryan Horan
15 april 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Geraldine,
Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had a positive experience dealing with our Financial Adviser. We will share this with your advisor and thank him on doing such a great job.
Best Wishes
Irish Life
Great that I had the same Irish Life…
Great that I had the same Irish Life official that I could contact each time and he always responded promptly and professionally.
7 april 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Joanie,
Thank you for your feedback on your Financial Review. It’s lovely to hear that you had an excellent experience dealing with our Financial Adviser.
Best wishes
Irish Life
i am a new customer moving from another…
i am a new customer moving from another provider and there was confusion regarding buy in time which shouldnt have happened and i shouldnt have had to worry about it . after all i had enough on my mind
otherwise once that was clarified excellent
20 februari 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Maurice,
Thank you for taking the time to share your feedback. If there is anything else, we can help with please contact customer service at customerservice@irishlife.ie
Best wishes
Irish Life
Ever aspect just flowed from beginning…
Ever aspect just flowed from beginning to completion
11 maart 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Helen,
Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.
Best wishes
Irish Life
Everything was done without needing my…
Everything was done without needing my intervention.
3 juli 2025
Review zonder uitnodiging
Antwoord van Irish Life
Hi Ralf,
Thank you for your rating. We’re delighted that you had such a positive experience.
Best wishes
Irish Life
Inefficient processes and repeated delays
My experience with Irish Life Pensions while attempting to draw down my PRSA has been frustrating and unnecessarily prolonged.
I submitted all requested ID and bank documentation at the outset. Despite this, I was later asked to provide the same documents again, with no clear explanation. This duplication caused avoidable delays.
There is no clear ownership of claims. Communication is inconsistent, often repetitive, and does not move things forward. Every query triggers a standard response quoting a 10 working day turnaround, which significantly slows even simple follow-ups.
I was initially told in early February that the process would take approximately 6 weeks. This timeline was not met. Instead, after months of correspondence, I have only recently been informed that payment has been requested, with a further 10–15 working days for processing, and an additional 3–6 weeks for taxable elements.
Accessing one’s pension should not be this protracted or unclear.
Based on this experience, I would recommend that others consider alternative providers for their retirement funds. The process I encountered was unreliable, unnecessarily drawn out, and does not inspire confidence in situations where timely access to funds should be a basic expectation.
10 april 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Eleanor,
Thank you for taking the time to share your feedback. We are sorry to learn of the difficulties you had. We would like the opportunity to investigate the issues you raised. Please contact customerservice@irishlife.ie with your contact details so we can follow up with you.
Best wishes
Irish Life
Antwoord van Irish Life
Hi Sheena ,
Thank you for your rating and Thank you for taking the time to share your feedback on your financial review.
Best Wishes
Irish Life
From my experience irish life much…
From my experience irish life much better to deal with never had any issues with claims and where always sorted quickly offer much more cover for cheaper than any of the other health insurers
2 maart 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Mark,
Thank you for your wonderful feedback. We are delighted that you are satisfied with your Health Insurance Policy.
Best wishes
Irish Life
Knowledge of advisor
Knowledge of advisor. Made me feel important
2 april 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Chris,
Thank you for your rating. We’re delighted that you had such a positive experience with our Financial Adviser.
Best wishes
Irish Life
Brilliant company to have health…
Brilliant company to have health insurance with
7 april 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Customer ,
Thank you for your wonderful feedback. We are delighted that you are satisfied with your Health Insurance Policy.
Best wishes
Irish Life
Excellent service by Brian Webster
Excellent service by Brian Webster, would highly recommend him in Irish life, so helpful!
30 maart 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Tina ,
Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had an wonderful experience dealing with our Financial Adviser. We will share this with our Financial Advisor and recognise him on doing such a great job.
Best wishes
Irish Life
Bernard in Irish life was so helpful
Bernard in Irish life was so helpful, friendly, professional, clear and understanding when doing our financial review with us. He offered to do it at a time that suited our busy schedule best. We really appreciated his help and knowledge with everything. Thank you Bernard. F
25 maart 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Fiona,
Thank you for your rating. We’re delighted that you had such a positive experience with our Financial Adviser. We will share this with our Financial Advisor and thank him on doing such a great job.
Best wishes
Irish Life
Antwoord van Irish Life
Hi D,
Thank you for your rating. We are delighted to hear that you were impressed with your financial review and the knowledge demonstrated by your advisor.
Best wishes
Irish Life
Simple &easy, without the expected stress
Every detail was explained fully and all questions posed were answered fully.
20 maart 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Martin ,
Thank you for your positive feedback and we are delighted that you found the financial review straightforward, stress-free, and fully explained.
Best Wishes
Irish Life
Grateful for good financial advice…
Grateful for good financial advice tailored to my needs and preferences
12 maart 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Beatriz,
Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.
Best wishes
Irish Life
They don't cover enough for the fees…
They don't cover enough for the fees they are charging. Only reason we are with them is my husband's company is paying for it but we pay benefit in kind tax and I do wonder what we get for it. I feel every year I ring there is less covered. And the digital doctor is a joke you cannot ever get an appointment always booked up
20 maart 2026
Review zonder uitnodiging
Antwoord van Irish Life
Hi Butterfly,
Thank you for your feedback. We are very disappointed to learn that your Health Insurance policy is not meeting your expectations.
We would like the opportunity to address your concerns; can you please contact Escalations@irishlifehealth.ie with your contact details so we can investigate this matter for you.
Best wishes
Irish Life
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