Irish Life Reviews 

310
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I cannot recommend Mikey highly enough\. From the very beginning, he has been absolutely fantastic to deal with\. He is professional, approachable, knowledgeable and, most importantly, genuine... Toon meer

Beoordeeld met 4 van de 5 sterren

I feel I was dealing with someone who took my circumstances and opinions on board and offered good advice that included these.

Beoordeeld met 5 van de 5 sterren

Ivan Soroka was a pleasure to deal with. Very professional and easy to get along with. He made us feel comfortable and helped us understand everything from start to finish. He came across as someone w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Tried using digital doc to get prescription for back pain relief. Spent about an HR and half with no success, phone contact number just had continuous repeated msg. No video call appts available on da... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Irish Life holds a unique position in Ireland as the only financial group servicing the health and financial needs of people and corporates, through a leading range of pensions and investments, income and life protection, and health insurance. Whether it's making investing simpler, health and wellness easier or retirement plans clearer, Irish Life help more people in Ireland to enjoy a better life today and build better futures.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

310 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,8

Alle reviews

(310)

210 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Ivan Soroka was a pleasure to deal…

Ivan Soroka was a pleasure to deal with. Very professional and easy to get along with. He made us feel comfortable and helped us understand everything from start to finish. He came across as someone who has a deep knowledge and experience in this area which we were not up to speed on. Thank you Ivan for setting up our family protection which gives us peace of mind and assurity. Highly recommended!

10 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had an good experience dealing with our Financial Adviser.

Best wishes
Irish Life

Beoordeeld met 1 van de 5 sterren

They send lots of emails saying how…

They send lots of emails saying how great they are that they are able to offer me things like GP visits dental visits physio visits however I’ve been to Tan GP‘s this year and they claim that my ex does not meet the €25 that I’m supposed to be reimbursed it is a Scam also they email you what offer offers example or you’re at home health kit no matter how many times I tried to click the link to take me to my account and log into my account. Their website does not work on the links do not work. Irish life are a terrible service.

16 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback, we are sorry to learn of the difficulties you had with our website, and the specific benefit amounts you can claim on your policy. Please contact escalations@irishlifehealth.ie with your contact details so we can investigate these issues for you.

Best wishes
Irish Life

Beoordeeld met 2 van de 5 sterren

At 78 years of age

At 78 years of age - though healthy in body and mind, admin of any type is challenging

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Irish Life

Thank you for your feedback, we are sorry to learn of the difficulties you had in relation to your admin, if you would like our assistance in any way please contact us.
Best wishes
Irish Life

Beoordeeld met 4 van de 5 sterren

Saved my life

15 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback.
It’s lovely to hear that you had an excellent experience.

Best wishes
Irish Life

Beoordeeld met 1 van de 5 sterren

Irish Life App is not functional

Irish Life App is not functional , constantly freezes, do not log uploads properly even though claims for reimbursement confirmed as uploaded.

12 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback, we are sorry to learn of the difficulties you had with your MyIrishLife portal and claim submission process online. Please contact escalations@irishlifehealth.ie with your contact details so we can investigate these issues for you.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Everything was sorted by calling an…

Everything was sorted by calling an agent (Katy)by phone. Great help.. its good to talk to people not machine.. Katy made it very easy and understanding.

15 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your wonderful feedback. We are delighted that you were impressed with our service.

Best wishes
Irish Life

Beoordeeld met 1 van de 5 sterren

Not Recommended

I just read Astor's review (below) of Irish Life Pension Products and Irish Life refusing/failing to provide Astor access to his/her funds. I can fully see where Astor is coming from...it took me three years, 100+ emails and filing a Civil Bill to get access to my Pension Funds....yes MY MONEY!!!!! In addition, Irish Life still refuses to give me access to my AVC funds. YES AGAIN MY FUNDS!!!!They referred me to the Ombudsman so I filed a civil suit. Irish Life is what I would describe as an organisation with a Criminal History, owned by a Foreign Company; taking our life's savings.
Be very careful with IL pension products. Irish life has little respect for Policyholders; shown by a 1 rating by 50% of reviews...Irish Life Health has even a worse rating. Irish Life is the same company who's CEO went to Jail for Conspiracy to Defraud in a £7.2 billion euro fraud which cost the Irish Taxpayer and Irish Life Policyholders between 30 and 70 billion Euro and had Irish Life had to be rescued by the Irish Government before being bought by a Foreign Company. The criminal trial of Irish Life CEO, who took early retirement (after or during his Trial) was the longest trial in Irish Criminal history. Check out Fenton, Went and Dillon's actions against Irish Life for further examples of Policyholder Abuse, unlawfully taking photography of Children of Policyholders as leverage to deny a Policyholder claim , which is probably Child Abuse as far as i can tell, ...The children aged 2 and 6 received significant sums in Damages from Irish Life approved by the Court for Irish Life's despicable behaviour. Also, Irish Life has contempt for Irish Life Policyholder's Personal and Financial Information as shown in Dillon. Dillon...a case which went to the Supreme Court and Dillon prevailed; as dis Fenton and Went above. Irish Life also shared my information with unauthorised third party over many years and i only found this out recently.
Know who you are dealing with and the risks!!!! and read the reviews on Trustpilot.

Astor's review
.....Have a pension fund there. Be warned, very unresponsive and poor service. My fund is overdue to be paid. Can't get them to pay out for several months. Constant delays, requests for documents already provided and basically anything to avoid paying up. Not recommended.

1 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for taking the time to share your feedback on your financial experience We would like the opportunity to investigate the issues you raised. Please contact customerservice@irishlife.ie with your contact details so we can follow up with you.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Very easy to deal with and their App is great

Very easy to deal with. Good coverage and it's so easy to do everything with their app.

14 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your rating.
We’re delighted that you had such a positive experience when dealing with the app.

Best wishes
Irish Life

Beoordeeld met 1 van de 5 sterren

Horrible app

Horrible app, horrible claim process, picture upload to claim is not effective. Claims rejected has no room for discussion apart of create a new one.
VHI is much better process and app.

10 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback, we are sorry to learn of the difficulties you had with your Health Insurance policy. Please contact Escalations@irishlifehealth.ie with your contact details so we can investigate these issues for you.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Pleasant person on the phone. Claim handled efficiently. Well Done Irish Life!

7 augustus 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback on our service.
It’s lovely to hear that you had an excellent experience dealing with Irish life.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Straight forward and seamless…

Straight forward and seamless transaction

2 juli 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your wonderful feedback. We are delighted that you were impressed with Irish Life.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Customer service

Very helpful Irish Life advisor. Level of cover clearly outlined.

10 augustus 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had a good experience dealing with our Financial Adviser.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

My adviser Tommy was extremely…

My adviser Tommy was extremely efficient, had everything in order, explained everything in simple terms and has always done so over many years. Thank you Tommy. Wonderful knowledge and so helpful, T & C

8 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had an excellent experience dealing with our Financial Adviser.

Best wishes
Irish Life

Beoordeeld met 3 van de 5 sterren

I am constantly appalled at how poor…

I am constantly appalled at how poor your website is! The interaction is non existent when attempting to access documents, and the claim filing is equally difficult . During both options there are non sequiturs regularly from one action to the next! You click on the required option and nothing happens! Receipt photos don't upload . These are all ongoing issues which I have complained about before!!😖😖

5 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for taking the time to share your feedback on your experience. We would like the opportunity to investigate the issues you raised. Please contact customerservices@irishlife.ie with your contact details so we can follow up with you.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Excellent cover and so easy to check…

Excellent cover and so easy to check the online information provided

28 augustus 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your rating.
We’re delighted that you had such a positive experience with Irish life.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

Very satisfied with treatment.

Very satisfied with treatment and caring attention from hospital staff.

27 juli 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for taking the time to share your feedback. If there is anything else we can help with, please contact customer service at heretohelp@irishlifehealth.ie

Best wishes
Irish Life

Beoordeeld met 4 van de 5 sterren

Was not sure what direction to go until…

Was not sure what direction to go until meeting with Kevin,he later it out step by step.

4 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.

Best wishes
Irish Life

Beoordeeld met 5 van de 5 sterren

The pension maze made easy .

This is something I just wouldn't be greatly at understanding as I haven't had to deal with it before but TJ put me totally at ease right through the whole process. I really hadn't a clue as to what had to be done . He led me through the maze explaining everything very clearly each time .
Absolutely very appreciative of what he did . Many thanks
Philip Shaffrey.

4 september 2026
Review zonder uitnodiging
Logo Irish Life

Antwoord van Irish Life

Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had a good experience dealing with our Financial Adviser.

Best wishes
Irish Life

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