Jacobs Steel Reviews 

The Team at Goring Road, West Sussex office were superb from start to finish in their handling of my property sale. The sale was quite drawn out, but the Team were completely on the ball at all times. Their professionalism and expertise are second to none - I cannot fault them - and I am so grateful for all their hard work. I would not hesitate to recommend this Company.

I would like to say a big thank you to Jacob Steele for assisting myself and Darren to find our new home.
The whole process took just over 2 weeks and was extremely stress free.
A special thanks to Autumn for all her help and answering numerous questions.
Helen Cox

I have been meaning to write this review for Jacobs Steel, Hove for sometime. Actually sold my 1 bed ground floor flat with a garden in central Brighton back in August but I wanted to honour giving credit to these guys, as they went above and beyond from the original valuation right through to completion. I dealt with Harry to actually sell the property, who was always professional, charming and a pleasure to deal with, he was knowledgeable and no nonsense and gave good advice. Also dealt with Damien with the bookings and particulars when I accepted a price - this was all done very quickly and efficiently and despite a first offer from a time waster, I managed to get a second offer very quickly, due to great marketing by them, lots of viewings and basically an all round, great estate agency. The buyer ended up being very complicated and fussy and they really helped with everything, thank you guys! Highly recommend!

We had a property on the market subject to probate, it was so long and protracted ,the team were absolutely fantastic with us ,they helped to push probate ,were with us all the way, every problem we had they helped to sort out for us ,phone calls to enquirer how we were getting on ,letting us know when they heard from our fantastic solicitor James fletcher,they did all this on our behalf because we live in Spain so couldn’t just pop in with questions or problems ,truly wonderful agents would not hesitate to use them again or recommend them to anyone looking for a professional competent company to sell property, thank you Richard, Dom and the team for everything.

Hands down the easiest review I’ve ever written. Joe and Jack at JS Worthing. Refreshingly honest and efficient. Estate agents with integrity at last! Well done and thank you 🙏 Matt at Apollo Mortages too!

Joe Hammond and the sales team at the Worthing branch were simply the best. So on the ball, chasing things up and supporting us through a stressful time. Customer service at its best. We wouldn't hesitate to recommend them and will definitely use them for any future sales.

Leigh Doherty and Nichola Charles were fantastic as was Phoebe Simmons our mortgage broker.
Leigh took the time to get to know us as investors and found the right property and vendor for us.
Leigh is unlike any other agent we've met before super kind yet professional, thoughtful and friendly and took the time to get to know us before suggesting a property for us. If you're thinking of investing in a commercial/Investment property I really would recommend speaking to Leigh and Nicola and fantastic Phoebe!

Jacob Steele have recently sold my property done a fantastic job they had a difficult job managing my now ex wife expectations on the value of the property. Matt, dom, sharon and Richard Wetherall have kept me up to date throughout the sale and used there experience to help process the sale and offer great advice through out. I would highly recommend Matt and his team and use them again in future. Mr Cloherty

I fully recommend this agent p they were the fourth agent to try to sell my flat they were efficient communicative friendly imaginative (with the photos ).
When my buyer dropped out on n the day of exchange they found other cash buyers and the help of a sales progressor I .had completed within 6 weeks. Many thanks to Jacobs steel of Shoreham for being such a great team

Just completed a purchase from the Lancing branch of Jacobs Steel. Would definitely recommend. Very responsive, positive amd upbeat throughout a process which can be draining and longwinded (due to also having a property to sell)
Many thanks to the team, especially Jane the sales progressor who was so responsive to emails I sometimes wondered if she ever clocked off 😄 give that girl a raise.

Laura 😇

My move had quite a lot of ups and downs (as they do!), and Jacobs Steel were brilliant and supportive throughout.
They were professional and easy to contact at any time, as well as being very friendly and helpful. I would definitely recommend them to other buyers/sellers.

We went through a long drawn-out sale with chains collapsing, buyers dropping out...everything went wrong at one point or another. The guys at JS in Hove have been amazing & approachable, always there to do what they could. Our thanks to Harry, Damian and Adam for all their help & support! John & Jacquie

All of our dealings with JS were handled in a friendly and yet, totally professional way. We were shown respect, support and understanding and were never put under any pressure whatsoever. We genuinely felt that they were operating on our behalf and in our very best interests.

We cannot speak highly enough of Luke and all the JS team at the Town Centre office of JS. Many thanks to you all.

I put an offer in on a house and jacob steel never got back to me. I had to chase and got a rude email back from Matt the area manager saying i had won the property but was beratting me about it. Turns out he thought I was another customer and sending me her private details too.

When I addressed his rudeness and breach of GDPR shrugged it off like it happens every day and it's no big problem. I wrote an email of complaint and guess who wrote back and closed the complaint. The area manager Matt.

They have then tried booking to see my other flats I'm selling through another agency without my permission and even called my estate agents to try and get keys.
I was so taken aback by the sheer audacity of jacob steel iv had to reach out to leave this review.

They have no idea what they are doing and have no organisation skills. I wouldn't trust them to sell lemonade on a stand let alone a property.

Very un trustworthy very un professional

worst agent I have ever had to deal with trying to buy a property. Lies upon lies from them throughout, then I got the inevitable. They vendor has sold to someone else, only to find it still for sale. while under offer, they were still trying to sell it, nothing on their website saying under offer, when I questioned them, the response was 'we on put under offer when it has been agreed', shouldn't it say sold at that point?

From the initial enquiry to receiving an acceptable offer I was most impressed with the professionalism, efficiency and friendliness the people at Jacobs Steele Findon Valley showed me. I was kept up to date with all the viewings and feedback from them. Over the years I have dealt with numerous estate agents and Jacobs Steele have to be one of the best. Highly recommended!

I was extremely grateful to all the team, they worked together with sheer determination and pushed my house sale through! Jo, Drew and Rachel were outstanding right up until the end. I can’t recommend them enough!

Have used JS Commercial twice now to find tenants and they have done so quickly and extremely efficiently on both occasions. Excellent service.

These guys were first class - everything they said they would do they did in a cheerful and professional manner. Leigh Doherty was so helpful, thank you for making the process so easy !!

Putting my commercial property up for sale with Jacob Steel was the best decision, it has been a positive experience from start to finish. My property was marketed very well, I was kept informed throughout the process and my questions were answered promptly. I felt completely looked after. Big thank you Leigh. I would give more than 5 stars if I could.