Preferred previous format of reading a single code change and answering a question about it. Don't like reading many pages of material and later answering questions about all of it. Also, it's been w... Toon meer
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I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state re... Toon meer
Bedrijf heeft geantwoord
Great application for continuing education. I really enjoyed, you can do whatever you have time and most important from home, also you can save all the staff you learn. At the end you get a nice certi... Toon meer
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If you’re asking what went wrong, there is nothing I can offer you. Figure it out. Apparently you’re doing everything perfectly. You were given more than enough chance. Don’t forget- the internet is u... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
Training Designed by Industry Experts
Geschreven door het bedrijf
- Electrical Education Made Simple
- JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.
Contactgegevens
Verenigde Staten
- 1-800-443-5233
- jadehelp@certus.com
- jadelearning.com
3,7
Gemiddeld
76 reviews
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I have no idea what you have to do
I have no idea what you have to do. But you could start out by not asking for payment until I am done with the hours. The other biggy you could do is make sure someone is available on the phone when necessary. We could not get through you security for ever. And if I could have gotten my money back you would not have to worry about me.
24 juni 2026
Antwoord van JADE Learning
We’re very sorry to hear about the difficulties you experienced, and we genuinely apologize for the frustration — especially with getting through security and the payment process. We understand how stressful that must have been, and we’re sorry we didn’t make it right sooner. Thank you for sharing your experience with us.
My hours have not been reported to the…
My hours have not been reported to the state despite multiple calls. I paid for rapid reporting and its not rapid and I want a refund for the $30 I paid for rapid reporting.
11 juni 2026
Antwoord van JADE Learning
Nathaniel, we sincerely apologize for this experience. We understand how important it is to have your hours reported to the state promptly, especially when you paid for rapid reporting. Your concern has been escalated internally and is currently under review with the appropriate department and when it has been resolved or if we need anything from you, we will reach out directly.
It is easy to set up and work at my own…
It is easy to set up and work at my own pace. Unfortunately, it wasn't clear on the homepage that one segment (arcflash training ) had to completed before the code update training. My course ran out before I had time to work through it, and I had to purchase that section a secound time. It would be very helpful if the time frame to finish a course was on the homepage.
Thabk you,
Roy
1 april 2026
Antwoord van JADE Learning
Thank you for the feedback, Roy! We’re glad the self-paced format worked well for you overall. That said, we’re truly sorry about the confusion with the arc flash training prerequisite — we can absolutely see how frustrating it would be to have to repurchase a section because of unclear instructions on the homepage. We appreciate you calling that out and will work to make those requirements clearer going forward.
Antwoord van JADE Learning
Thank you, Jeff! We pride ourselves on being easy to work with — so great to hear it comes through. We appreciate you!
Because it was informative.
Because it was informative.. quick,,helpful and not as boring.
4 juli 2026
Antwoord van JADE Learning
Ha — 'not as boring' might be our favorite kind of review! Thank you, William! We work hard to make continuing education actually engaging, so hearing this makes our day. Glad it was quick and helpful too!
You are now charging exhorbitant price…
You are now charging exhorbitant price for reporting timely completion of your courses. You used to report completion to Texas very quickly but now you stall to get your extra fee. I am not coming to you in the future.
19 juni 2026
Antwoord van JADE Learning
Don, thank you for sharing your concerns, and we're truly sorry to hear you had this experience. We understand how important timely reporting to the state is, and we apologize for the frustration. Your feedback has been noted, and we genuinely hope to have the opportunity to earn your trust back in the future.
It was a good program
It was a good program , set up well easy to navigate and had great knowledge
6 april 2026
Antwoord van JADE Learning
Thank you, Matthew! We're glad the program delivered on content and ease of navigation. Appreciate you taking the time to share!
Good tests W
1 juni 2026
Antwoord van JADE Learning
Thanks, Kyle! Glad the tests worked well for you — appreciate the feedback!
Antwoord van JADE Learning
Thank you, David! We're glad the navigation made things easy and that the content was informative — that combination is exactly what we aim for!
Antwoord van JADE Learning
Thank you for taking the time to leave a review, Steven. We appreciate you completing your code review with Jade Learning, and we hope the content was useful. If there's anything we can do to improve your experience next time, we'd love to know!
Great way to get credit hours and learn…
Great way to get credit hours and learn new code changes.
8 juli 2026
Antwoord van JADE Learning
Thank you, Michael! Keeping up with code changes is so important in the field, and we're glad Jade Learning makes it a little easier. Appreciate the support!
Preferred previous format of reading a…
Preferred previous format of reading a single code change and answering a question about it. Don't like reading many pages of material and later answering questions about all of it.
Also, it's been weeks and my credits haven't posted with Oregon. Could be the state, but will need to research the holdup if they don't post soon.
19 juni 2026
Antwoord van JADE Learning
Thank you for your feedback, Erik. We appreciate you sharing your thoughts on the updated course format — your preference for the previous single-code-change style has been noted and passed along to our curriculum team. Regarding your CEU credits not yet posting with Oregon, we've escalated this internally and will be reaching out to you directly to help get this resolved. We appreciate your patience!
Jade made it convenient to get my credits!
Jade made it convenient for me to get the continuing education hours via an online class, I needed for my license. I live out of state and an in person class was not an option. The instructor was knowledgeable and presented relevant material for what I do.
Thanks
3 juni 2026
Antwoord van JADE Learning
Thank you so much for the wonderful review, Richard! We're thrilled that Jade Learning made your continuing education so accessible — especially being out of state. It's great to hear our instructor's expertise and the course material hit the mark for your field. We wish you all the best with your license renewal and look forward to supporting you again!
what was done well was the convenience
what was done well was the convenience. the A.I. reading is awful
1 juni 2026
Antwoord van JADE Learning
Thank you for the feedback, Christian. We're glad the convenience worked for you, and we sincerely apologize that the AI reading fell short of the mark. We appreciate your honesty and will pass your comments along to our team.
Antwoord van JADE Learning
Thank you so much for the kind words, Michelle! We're thrilled the experience hit the mark. We look forward to seeing you again!
Antwoord van JADE Learning
Thank you, Richard! We're delighted to hear you found the course easy to use and informative — that's exactly what we aim for. Hope to see you next time!
Antwoord van JADE Learning
Thank you, Kurt! It's always a pleasure to hear from loyal customers like you. We appreciate your continued trust in Jade Learning for your CEU's — we'll keep delivering the quality you expect!
It explains everything perfectly and…
It explains everything perfectly and it’s for a great price
2 juli 2026
Antwoord van JADE Learning
Thank you, Darius! We're so glad to hear the course hit the mark on both quality and value. We appreciate your feedback and hope to serve you again!
Since you have gone to the fusion…
Since you have gone to the fusion program it has been increasingly harder to do the continuing education segments. Just recently I completed one for my Georgia license. The first segment was 28 lessons long and the test was second segment. How am I to remember all that I read while listening to the audio in the 28 lessons? If I purchased the accompanying PDF for an additional $10 maybe I could. Since I have 1000 times to take the test I could also pass. Previous times when you were not using fusion, the test questions were at the end of the lesson and still fresh in my mind. This 4 hour course took me almost 6 hours to complete. When you were not using the fusion program the test questions were at the end of the lesson and could be answered while the lesson was still fresh in my mind. I've used your courses for years, but if this is what I'm to expect in the future then I'm seriously considering going to some other company.
9 juni 2026
Antwoord van JADE Learning
Thank you for sharing your experience, Rick, and for your many years of loyalty to Jade Learning. We're truly sorry the transition to the new format has made the process more difficult and time-consuming. Your detailed feedback on lesson structure and testing format is valuable, and we sincerely apologize for the inconvenience.
Meaningful and appropriate
The course was meaningful and well presented. Logical sequencing of subject matter. The level was appropriate and useful. I learned a lot.
27 mei 2026
Antwoord van JADE Learning
Thank you, James! We're pleased to hear the course content was meaningful, well-organized, and valuable to your learning. We look forward to serving you again!
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