Preferred previous format of reading a single code change and answering a question about it. Don't like reading many pages of material and later answering questions about all of it. Also, it's been w... Toon meer
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I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state re... Toon meer
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Great application for continuing education. I really enjoyed, you can do whatever you have time and most important from home, also you can save all the staff you learn. At the end you get a nice certi... Toon meer
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If you’re asking what went wrong, there is nothing I can offer you. Figure it out. Apparently you’re doing everything perfectly. You were given more than enough chance. Don’t forget- the internet is u... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
Training Designed by Industry Experts
Geschreven door het bedrijf
- Electrical Education Made Simple
- JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.
Contactgegevens
Verenigde Staten
- 1-800-443-5233
- jadehelp@certus.com
- jadelearning.com
3,7
Gemiddeld
76 reviews
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I have used Jade for several years but…
I have used Jade for several years but I do not like the new testing format. I will not be using it again. Much more user friendly before.
1 mei 2026
Antwoord van JADE Learning
Thank you for the feedback, Scott. We're sorry to hear the new testing format didn't work for you — we understand how important a smooth learning experience is, especially after years of using Jade. We apologize for the inconvenience and appreciate you letting us know.
Its nice to be able to do it at your…
Its nice to be able to do it at your own convenience.
16 mei 2026
Antwoord van JADE Learning
Thank you, Cort! Convenience is at the heart of what we offer, and it's great to know it's making a difference for you. See you next renewal cycle!
Fusion shift BLOWS!
After the shift to fusion, any and all ability see license information that was store previously has been removed.
That was a feature that I would like to see make a come back.
Code is dry, we all know it. The fusion shift has made it even more so. The way the courses are presented now make it that much more dry.
I have utilized Jade learning for almost ten years. I miss the old features, the newer presentation of my account, what's in it, and the drier training has done nothing to make me want to stay.
One shining, redeeming value is an employee named R. Tyson. This individual has been my single point of contact with Jade since my introduction to the company. This person alone has kept me as a customer. When this person leaves, I will be gone too.
10 april 2026
Antwoord van JADE Learning
Thank you for sharing your honest feedback, Scott, and for your nearly ten years of loyalty. We genuinely hear your frustration about the changes to the platform and sincerely apologize for the inconvenience. We're glad R. Tyson has been such a reliable point of contact, and we'll make sure this feedback reaches the right team.
Was easy to navigate and was convenient…
Was easy to navigate and was convenient to switch back and forth between reading material and test questions. Will use JADE again upon next license renewal cycle.
16 juni 2026
Antwoord van JADE Learning
Thank you, Seth! We're glad the course was easy to navigate and convenient for you. We look forward to welcoming you back next renewal cycle!
It’s convenient and easy to use and can…
It’s convenient and easy to use and can be finished easily.
2 juli 2026
Antwoord van JADE Learning
Thank you, Bret! We're happy to hear the experience was smooth and easy. We'll keep working to make every course just as seamless!
The AI interpretation was hard to stomach.
Electrical CEU. The AI continually made mistakes, the worst was the repeated use of arubin florens for the AWG designation. It is American wire gauge. Not the money of aruba.
10 juni 2026
Antwoord van JADE Learning
Thank you for bringing this to our attention, Steve. We're very sorry about the AI narration errors — getting technical terminology right is critical in electrical coursework, and this clearly fell short of that standard. We sincerely apologize for the inconvenience.
My hours haven't been received by the…
My hours haven't been received by the state yet. I Info for my Jade Account I can't find my Card Number or any type of verification my courses were actually sent or received. The new system is not user friendly!
1 juli 2026
Antwoord van JADE Learning
We're sorry to hear your hours haven't been received by the state, James, and that the new system has made it difficult to locate your course information. Your concern has been escalated internally, and we will be reaching out to you directly to resolve this.
Information was presented in a clean…
Information was presented in a clean and efficient manner. Course could be done at my leisure and JADE delivered like they always have in the past.
24 juni 2026
Antwoord van JADE Learning
Thank you, Jareb! We're glad to hear Jade Learning delivered as expected — we'll keep the bar high! See you next time.
I won’t use again
I did not like the way reciprocation worked. I never could get it to work out. The course was not enjoyable, the screen is full of the title and what you are looking at is so small. I have used JADE for years but I think I will try a different company in the future. It was so much better before
4 juni 2026
Antwoord van JADE Learning
Thank you for your feedback. We're sorry to hear the experience didn't meet expectations this time around — especially given your years of loyalty to Jade. We apologize for the inconvenience with the course interface and will pass your comments along to our team.
Antwoord van JADE Learning
Thank you, Jimmy! Glad to hear the test went well. We appreciate the feedback and hope to see you again!
Been using Jade for literally years
Been using Jade for literally years. I like the illustrations and how in depth it goes about each change in the NEC
20 juni 2026
Antwoord van JADE Learning
Thank you for your kind words and your continued loyalty, John! We're so glad the illustrations and in-depth coverage of NEC changes have been valuable to you. We look forward to continuing to support your professional development!
Couldn't get login in.
I couldn't get login in to do the corse. I've been doing your courses for about 20 years. Since I couldn't do it I no long have my electrical license.
23 mei 2026
Antwoord van JADE Learning
We are terribly sorry to hear about your experience, Juan, especially given your 20 years with us and the impact on your electrical license. We are reaching out to you via email to try to make this right.
I had two different CEU classes that…
I had two different CEU classes that were not sent to Washington State L&I
24 juni 2026
Antwoord van JADE Learning
We're sorry to hear your CEU completions weren't reported to Washington State L&I, Dion. Your concern has been escalated internally, and we will reach out to you directly to resolve this.
Extremely disappointed!
I was so disappointed how few topics the course covered. It certainly covered only the minimum requirements for electrical license renewal. I don’t think we even covered all of Chapter 1 of the NEC. I ended up waiting more than an hour for the timer to expire. That’s an hour lost that I could have done some real learning!
1 juni 2026
Antwoord van JADE Learning
Thank you for the detailed feedback, John. We're sorry to hear the course content felt lacking and that you had to wait out the timer without engaging material to fill that time. We sincerely apologize for the inconvenience and appreciate you letting us know.
I have used Jade Learning for over 20…
I have used Jade Learning for over 20 years. This year was a terrible experiences. Jade has gotten money hungry.
4 juni 2026
Antwoord van JADE Learning
Thank you for being a long-time customer, Roger, and for taking the time to share your feedback. We're truly sorry to hear this year's experience didn't live up to your past expectations. We apologize for the inconvenience and will take your comments seriously as we evaluate the current experience.
Got my hours but had to rewatch videos…
Got my hours but had to rewatch videos that I already watched to complete required hours... Pain. and have the option to change the AI voice.
1 juli 2026
Antwoord van JADE Learning
Thank you for your feedback, Brian. We're sorry to hear that you had to rewatch videos to complete your required hours and that the AI voice wasn't to your preference. We sincerely apologize for the inconvenience and will use your feedback to help improve the experience.
Website needs work
In all the years of using Jade, worst experience ever, had to use a different website to complete my training because I couldn’t log in…now I need to make contact for a refund for a course that I paid for and couldn’t use!
25 juni 2026
Antwoord van JADE Learning
Thank you for your patience, Robert. We're glad to let you know that we have processed a refund for the duplicate purchase, and we also have a course completion on file for you. If there's anything else we can help with, please don't hesitate to email us — we're happy to provide individualized support!
After 20 years of Jade, I’m done
New format is not nearly as conducive to absorbing/retaining the new code material as the old format. I’ve used Jade for 20 years. It is more expensive than other CE’s, but I was always glad to pay it because the format & content was VERY good. I wanted to learn the application of new code changes & Jade was great for that. Not so much anymore. I told everyone I know how good Jade was, not anymore. I will go back to Jade next year to see if it’s the same (new) format & if it is I’ll go elsewhere. Previously you didn’t have to pay until you were done w/the course, now you pay before you begin.
23 mei 2026
Antwoord van JADE Learning
Thank you for sharing this, David, and for your incredible 20 years with Jade Learning. We're truly sorry the new format didn't meet the high standards you've come to expect. Your feedback on course structure and pricing changes is valuable, and we sincerely apologize for the inconvenience.
Jade didn't Report Completion Timely
Jade didn't Report Completion of Course to State Immediatly Like Pace. Had to Wait Weeks. No Response to my emails. I Finally had to call to get Results Which were my downloading my Completion Certificates to the State My Self.
18 juni 2026
Antwoord van JADE Learning
We're so sorry for the inconvenience this caused, David. We apologize for the delay in reporting your completion and the lack of response to your emails. We are here if you need any further assistance, and if this issue has not yet been resolved, we will be happy to make it right.
Antwoord van JADE Learning
Thank you, Bill! Hearing that you always learn something new with us is exactly what we strive for. We appreciate your continued loyalty and look forward to seeing you again!
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