I am literally so annoyed right now. I placed an order directly through their website and paid $15.00 expedited 3-5 day shipping on an "In Stock" item however, upon tracking my item, it has shipped fr... Toon meer
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Lees wat reviewers zeggen
Over a year ago I bought 2 beautiful boho curly wigs. To this day ppl adore them as do I. Recently I purchased another wig and transposed the mailing address. I informed them of my situation. They w... Toon meer
Their customer service is exceptional. They are a trusted vendor who backs up what their policy states. The recent wig I purchased was not a good fit for me and I needed to return it. Their response t... Toon meer
This wig was exactly as pictured I was skeptical at first, but I ordered it and realized it was amazing.i was so happy 😀 Great great texture real human hair no lies told there. I got 36 inches 121.s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.
Contactgegevens
Las Vegas, Verenigde Staten
- (913)421-6269
- support@jaliza.com
- jaliza.com
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Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Outstanding Customer Service
This was my first time purchasing a Jaliza unit. I wanted to have braids for a vacation and needed an option that saved me time and money. I have enjoyed my box braids with the ability to switch up if it’s too hot.
Also, the level of Jaliza customer service and support is next level. They are attentive and willing to address issues and concerns to the satisfaction of their customers. Their responses are prompt and their shipping is fast too!

Antwoord van JALIZA
I cannot give a review on the wig, but I can for customer service
I cannot give a review on the wig. I never received it. I ordered it in June, but never got it. The shipping was terrible. However, customer service was excellent. They always responded to my emails with an effort to help solve my issue. They investigated and resent the order. I never got that one either. They were very polite in their responses. They did issue a refund.

Antwoord van JALIZA
Happy customer
I always wanted a beautiful braided unit, that is true to picture. After years of looking i found JALIZA Store and what a different. My unit is absolutely beautiful, soft,gorgeous colors, fits perfectly! Im very impressed and so happy. Thank you!

Antwoord van JALIZA
This company is top notch
This company is top notch. I have purchased 2 units. The quality and service was excellent. I am a happy customer who will be back.

Antwoord van JALIZA
These units are extremely realistic
These units are extremely realistic. So far, I have ordered three of these units. I absolutely love them. Great job! 🥰

Antwoord van JALIZA
BOHO locs
Jalisa product and customer service is 5 stars plus.
Every service encounter have been promptly resolved and professional. Jalisa goal is to make us naturally beautiful. They’re 💯!
I’m a very happy satisfied customer.
Thank you-Jalisa!!! 💕

Antwoord van JALIZA
This company is five star
This company is five star. They have accommodated me from the beginning. They have great quality wigs and the customer service is top-tier. I’m happy this company exist. Thank you again for all of your help. I will continue to refer clients to your company.

Antwoord van JALIZA
The hair is good
The hair is good, quality good,texture is good.
I love my new hair,it has given me my confidence back.
I finally feel like me again, it’s been years since I felt that way. Thank you for a wonderful product.
I saw where someone commented on the baby hairs and said it got nappy, well I have nappy hair, I lay it out, but when it gets nappy that’s natural. I love it, it’s more real.

Antwoord van JALIZA
I love it!
My first order one of the wigs was too small. I contacted Jaliza and it was no problem to return and receive a refund. Before the return even happened I ordered another wig. On 7/2 I had the new wig installed and very pleased. It's beautiful! My hairstlyist who did the install was even impressed. I wish I could post the video. I'm cute! I'll be ordering again! Thank you!

Antwoord van JALIZA
Company did take care of my problem…
Company did take care of my problem with the shipping, I shipped out another braided wig and I’m thankful that I received it. Wig is the bomb after my install and it’s not heavy at all

Antwoord van JALIZA
TERRIBLE COMPANY STAY AWAY!
Terrible company! Stay away. I ordered a wig on May 30th, Today is June 20th still haven’t gotten it. Tried to track it but was given a FAKE TRACKING NUMBER. It’s been at the same location since the day I placed my order. It’s not even moving along. I want my money back! They refuse to work with me or give me my money but gave me a discount to place a new order! Nah they are not about to SCAM ME TWICE!

Antwoord van JALIZA
My recently purchased wigs
I purchased two Jaliza wigs from Amazon. I bought the Boho style with human and synthetic hair. I must say they looked fantastic at a couple of events I attended. Both wigs were full of volume and the colors were exactly as advertised. They complemented my skin tone really well especially for the summer season.I did have to return one wig for a replacement but the customer service team was super helpful throughout the process. Overall it was a pleasant experience.

Antwoord van JALIZA
I received my beautiful braided wig…
I received my beautiful braided wig within one week! I kid you not! I tried it on just to see how it look on and if it was heavy. Well the unit looks great on and it was not heavy it all. I definitely recommend this company.

Antwoord van JALIZA
It was everything
It was everything, the fit, the comfort and it was easy to do the install. It's the best wig I have purchased by far.

Antwoord van JALIZA
Great wig
Love everything about this wig except the delivery time.

Antwoord van JALIZA
Jaliza customer service is great
Jaliza customer service is great! 10/10. I ordered my first wig, a 36in boho box braid. When I received it I loved it but decided it was too much hair for me. Nothing was wrong eith the unit. It was beautiful. just changed my mind and wanted a shorter unit. I contacted customer service and they assisted me with the return and replacement without any hassle or hesitation. I returned the first unit following the return instructions and received the replacement unit just as fast as the first. Both units were beautiful and high quality. Thank you Jaliza for working with me to my satisfaction. I will definitely be purchasing more braided units in the future.

Antwoord van JALIZA
one of the best brand of braided wigs…
one of the best brand of braided wigs I've come across. i found them about 3 months ago and I already have 4 braided wigs. They are light weight, constructed well and very affordable. I got my eyes on my 5th wig!

Antwoord van JALIZA
Ordered this wig Monday May 26th and…
Ordered this wig Monday May 26th and received it Wednesday May 28th. My first time buying a braided wig. I was scared that it would be heavy, and it was not. I received it well packaged. I have been missing out, this wig was perfect. It had the baby hairs already curled. The wig was full with no bald spots. I can’t wait to wear it. I already have my next one picked out.

Antwoord van JALIZA
I adore Jaliza!
I adore Jaliza. The units are shipped promptly and always match the description. The most recent unit was crafted perfectly. The parts were neat, the lace was HD and the braids were perfection, no flyaways, or poor skills. This is my second unit and I know I will be ordering from them them again!!!

Antwoord van JALIZA
Amazing Product that last and high…
Amazing Product that last and high quality but most importantly, they care about their customers. Jaliza responds very quickly to inquires, and concerns while being professional and efficient. Love this Company!!! Best experience overall.

Antwoord van JALIZA
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