JayWay Travel Reviews 

Jayway Travel made all our arrangements for a Spain vacation. What a wonderful experience. The guides were extraordinary as were the Hotels and restaurants. Pick your destination and leave all the details to Jayway. You won't be disappointed. Highly recommend.
Andrea and Arthur

My husband and I have now taken 4 trips with JayWay and our 5th is already scheduled. We are huge fans! For years I planned all of our trips myself. I love working with JayWay because I am still able to customize our trips however I am able to use their expertise in the process. And most important for us are the personal guides they have gotten for us. We are independent travelers and finding the right guides was always hard and alot of work for me - but with JayWay...well we are more than satisfied! All of the guides - on all of the trips - have been fantastic!

Thanks to some of our good friends who passed on their recommendation, we have had the incredible good fortune to use JayWay Travel to help us plan our most recent trips, the last to Greece in May 2026. The planning process was easy and seamless. We had ample opportunity to provide input into our itinerary, with easy exchange of ideas with our trip planner to create the perfect trip, customized for us. Once our itinerary was in place, we had access to our guest page and JayWay's experts as we refined some of our highlights and experiences. All of our drivers, guides and tours were arranged in advance as well as our accommodations, internal flights and other transport. Our guest page also offered suggestions and ideas for additional excursions along the way as well as favorite restaurants in each of our destinations.

Once on the ground in Greece (as well as on our last adventure in central Europe) our local travel expert from JayWay checked in on us regularly, providing just as much support as we needed. We even met her in person while visiting her home city of Athens. She was lovely and awesome, walking us through our entire itinerary and making sure we had everything we needed. Along the way, our local guides were fantastic--smart, insightful and extremely professional. Our drivers were respectful and excellent. We felt totally taken care of while traveling and we remarked that we will "never go back" to stringing a multi-city trip together on our own. Several of our guides even mentioned (unsolicited) that JayWay was "topnotch". We felt it.

We felt supported, cared for, and looked after--all the things you love about a tour group without having to travel alongside 25 random strangers for two weeks. We will continue to come back to JayWay as long as we travel to destinations that they serve...hopefully they will add even more! We could not be happier, now TWICE, with our choice of JayWay. Thank you for two unforgettable, beautiful, stress-free and seamless vacations.

Five stars without hesitation! Our trip through Madrid, Porto and Lisbon was beautifully planned by JayWay travel and perfectly suited to our interests in art, architecture, and exploring local neighborhoods. Every recommendation was excellent, the logistics were effortless and the entire experience felt personalized rather than packaged. Every guide that we had shared a true enthusiasm for their city and a passion for its art and culture.We came home with wonderful memories and a deeper appreciation of Spain and Portugal. Would recommend JayWay Travel services to anyone looking for a tough fully planned, stress-free, and truly memorable travel experience.

My husband and I, traveled to Portugal and Spain for 14 days in May with arrangements made through JayWay travel. Making the arrangements was pretty easy I worked with the local contact to choose some excursions, hotels and manner of transport. They were pretty accommodating with changes that had to be made and understanding my preferences.

We arrived in Lisbon and were greeted by our destination expert at our hotel. She was extremely personable and knowledgeable. She remained an excellent source of information throughout our stay ensuring all connections were made and that the tours went well.

The tours we took were excellent, the guides were all punctual and energetic and made each tour enjoyable while providing information about local history and customs.

All transportation to different locations worked out well and it was reassuring to know that someone was available locally should any challenges develop.

The my Guest page provided by JayWay was very helpful in keeping everything in one place and easily accessible. The information on the locations and suggestions for other activities as well as restaurants recommendation was very useful.

This trip worked out well, we had a great time and even had arranged for another family member to join us along the way.
Would definitely recommend JayWay and will consider using them in the future.

Working with JayWay Travel made the process of planning a vacation much easier. The choices of the level of hotel you're looking for as well as the variety of excursions was perfect for us. The local representative was helpful and very responsive to our many questions. She checked in regularly making sure we were satisfied with the hotels, excursions and transfers. You feel like they have your back and take away any of the stress of foreign travel.

JayWay was an absolutely amazing asset for our trip. I had never used a travel agency before, and can't imagine NOT using them again. They were extremely responsive, helpful, and educated about the destination, tailored our trip to our specific interests, moved things around to accommodate us, were incredibly kind and fun to work with, and all around an amazing experience. 10/10 recommend!

Our trip to Central Europe was the third trip using Jayway and we are so happy about our decision. We have traveled to Europe many times before using different plattforms , ocean and River cruises.other group tours but in my opinion Jayway is the way if you want to really know the cities to visit

From planning through the end of our trip, the representatives were always available and ready to help. Thoroughly impressed and highly recommend JayWay Travel.

Our journey through Puglia was exceptional from start to finish. Every detail was thoughtfully arranged, letting us relax and enjoy the beauty, culture, and flavors of southern Italy. The itinerary which was developed with JayWay allowed us to explore charming towns, stunning coastlines, historic sites, and wonderful food in many areas of Puglia that many tourists on their own would not be able to experience.

As the Italy Program Coordinator,Daniele Toniolo guided and accompanied us throughout the trip. He was knowledgeable, warm, and passionate about sharing the region, making our trip memorable. Each hotel was comfortable and well-located, and he personally transported us between cities. All of the travel on our tip was executed seemlessly. Logistics were never a worry. His personal touch, expertise, and focus on service truly stood out.

Puglia was a revelation — from Ostuni’s whitewashed streets to Alberobello’s trulli, from the sparkling Adriatic to incredible food and wine. Thanks to JayWay, we experienced it all with ease, comfort, and discovery.

We returned home with wonderful memories, deep appreciation for the region, and full confidence that once again JayWay Travel always delivers an outstanding, worry-free experience.

We used JayWay a number of years ago in Europe and had an exceptiional experience with their attention to detail. When they offered a similar way to plan our trip to Peru (their first venture in South America), we jumped at it without hesitation. Everything was rave perfect; the choice of hotels, the guides, the travel connections, the sincere caring and oversight; we found the web-based planning brilliant. Even a couple of unexpected "glitches" were handled quickly and professionally.

My wife and I just got back from our trip to Paris, Barcelona and Rome. We utilized Jayway travel for this trip and we are sooooo completely happy with the entire trip.

My brother referred Jayway to us as he has used them in the past. We are grateful he referred them to us for our 40th wedding anniversary celebration to Europe.

From start to finish, our trip was flawless. We absolutely had zero issues. Our hotels, excursions, transfers, plane reservations, train reservations while in Europe were all set up by Jayway.

Our trip was amazing, fantastic, flawless, seamless, smooth, and any other way you want to put it. We are happy. Both my wife and I.

We landed in Paris and a driver was waiting to pick us up. Drive to the hotel where a Jayway representative (Tina) was waiting for us in the lobby. She had a nice gift for us from Jayway to help us celebrate our 40th. Had excursions printed out, train tickets printed out and explained to us everything we needed to know. She stone for our entire trip. She was “FANTASTIC”

We took a train from Paris to Barcelona. Driver waiting for us to take us to the hotel. Hotel was “FANTASTIC”. We were met at our hotel by Tamara on Monday morning She also had everything ready for us. Explained the modes of transportation and our excursions and off we went. Another fantastic interaction with a Jayway representative.

Our last leg of the trip was a plane flight Rome. Another flawless transfer. Plane flight was exceptional. Very sooth. Landed and was brought to our hotel and met Marianna. Same interaction.

All 3 of our onsite contacts were great. They all set the tone. For what we be a truly unbelievable trip to the 3 cities. Kudos to all 3. Communication skills were second to none. Very happy.

I have nothing but good things to say to all the great folks who work for Jayway. The communication during the planning portion was truly exceptional. Elana and her co workers were spot on. All the communication from them were clear and concise. Easy to understand.

My wife and I are a big HIGH right now. We could not have asked for a better travel agency to help us plan our trip. Truly amazing people.

Thank you Jayway Travel. You will see us again very soon.

My wife and I have used JayWay three times for international trips. Previous trips were to Eastern Europe. This year we used them for a trip to Greece for our 25th wedding anniversary in May. We were in Greece twenty-one years ago and wanted to explore more of it. Aside from Athens, which we had been to before, we went to Nafplio, Naxos, and Chania (in Crete). Initially, we provided our travel advisor Elena with a number of destinations we were interested in and stipulated that we didn't want to feel rushed in any of them. She helped us winnow down the destinations to what best fit our interests and preferred timeframe. She also provided good options for hotels and activities for us to select from, as well as transportation between destinations. In addition, she elicited our dietary preferences and restrictions. Elena was informed, attentive, patient, and helpful throughout the months long process. Our onsite travel contact Valentina was terrific in ensuring that everything went smoothly when we arrived in Greece and made helpful suggestions. Our drivers, particularly the long-distance drivers, were terrific and all were on time. Also, our private tour guides were friendly and informed. My wife and I have found all JayWay staff members to be friendly and attentive. So, it was not a total surprise that we found in our hotel rooms a bottle of wine and a written note from the hotel wishing us a happy anniversary. My wife and I highly recommend JayWay. The cost of their trips is reasonable, they offer packaged and customizable tours, and they offer great quality and reliability.

I had an amazing experience with Jayway Travel for my trip to Europe! From my very first inquiry to the time I got back home, they did a phenomenal job making sure every part of the trip was exactly what I wanted. The entire process was smooth, stress-free, and personalized to fit my travel style perfectly.

Their team was incredibly helpful with recommendations, planning, transportation, hotels, and activities. I always felt supported throughout the trip, and it made traveling to new countries so much easier and more enjoyable.

If you are planning a trip to a new country, I definitely recommend using Jayway Travel. They truly know how to create a seamless travel experience and provide the best recommendations to make your trip unforgettable!

We first used JayWay Travel on our Bucket List trip to Rome, the Amalfi Coast and Sicily in 2024. Because of our incredible experience with JayWay, we decided to use them again for our recent Northern Italy excursion. Again, we weren't disappointed
The way I look at it, the only thing that can ruin an incredibly planned vacation is stress. JayWay takes the stress out of travel. They're incredible planning process takes care of every little detail to ensure a smooth, reliable and comfortable experience. From the airport pick up to private transportation to and from trains and hotels, we never experienced one delay and each ride was very clean with professional drivers. What is really comforting is that your tour representative is only a phone call away if you have any issues during your entire vacation. That's what I call stress free. I highly recommend JayWay Travel for your next Journey. You won't be disappointed.

Jayway helped us plan the most amazing family trip to Sicily with a stop in Rome. Everything was perfect. They made everything easy from start to finish. All our tour guides were wonderful and our local rep was the greatest.

Just got back from an incredible trip to Italy and had to share a quick shoutout to
JayWay Travel.

They handled everything from start to finish (hotels, transfers, train tickets, tours, all the logistics) and made planning the trip so easy. We were able to just show up and actually enjoy it without constantly worrying about what was next.

What really stood out was that even while we were on the ground in Italy, we had access to a local contact anytime we needed help or had a question. That extra layer of support made everything feel totally seamless and stress-free.

Every place they booked felt thoughtfully chosen, and the whole experience was super smooth from city to city.

If you’re thinking about a trip to Europe and don’t want the planning headache, I’d definitely recommend!!

We had a phenomenal experience with JayWay Travel! Our travel advisor, Jason, and all of the team members who helped us plan our special trip were absolutely amazing!

From the very start I was incredibly impressed by their attention to detail, the ease of choosing and customizing our itinerary, and the wide variety of excursions and destinations.

We are looking forward to using JayWay again for our next big trip. I can't offer enough praise for their excellent service.

If you are looking for a five star experience, with attention to detail and amazing flexibility, JayWay is the go-to source.

JayWay travel planned and arranged my trip to Italy. What an amazing experience. I gave them a broad idea of the things we wanted to do and where we wanted to go and they did the rest. They gave me hotel options, then made all the reservations and paid all the fees including taxes. They scheduled private tours which were amazing. I would only consider using them for any trip going forward.

From my first email through the planning stages, and then the actual trip, I always had extremely prompt responses and great suggestions.