Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
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Lees wat reviewers zeggen
In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
Bedrijf heeft geantwoord
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days ea... Toon meer
Very prompt service, parts received when quoted and an unbeatable price 1/3rd what our alarm company wanted. Allowing us to get a room back online much sooner. we will be using them for all our alarm... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
Contactgegevens
7014 E. Camelback Rd - Suite B110A, 85251, Scottsdale, Verenigde Staten
- (877) 215-7579
- info@jemsecurity.com
- jemsecurity.com
4,4
Uitstekend
141 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First time ordering -- went fine!
18 november 2021
Ordering was very easy and product…
Ordering was very easy and product pricing was very reasonable. I will finish review upon receiving product and base my review on shipping time and how the the product works.
16 november 2021
shouls have mention on your webpage if…
shouls have mention on your webpage if you dont have the prodduct in stock.
4 november 2021
Ease of finding parts and submitting a…
Ease of finding parts and submitting a new order.
4 november 2021
It doesn't get any easier than this
It doesn't get any easier than this. The website is easy to navigate, the ordering process is smooth, the prices are low, and the shipping is lightning fast.
29 oktober 2021
Great site to order from very fast!
27 oktober 2021
I ordered the air purifier and my…
I ordered the air purifier and my credit card was charged. They did not actually have the item in stock and refunded me. I wasted several days on this.
24 oktober 2021
Antwoord van JEM SECURITY
Hello Melanie,
We apologize for any inconvenience this situation has caused you. I see you placed your order on a Sunday, and the after we sent you an email informing that we didn't have stock. In the next couple of days, we did our best to find the product for you in a timely manner but unfortunately we weren't able to, so your order was refunded on Wednesday. We tried to conduct this process as fast as possible, to minimize any possible problems. If there is anything else we can do for you, please let us know.
Thank you,
Very good service and to the point…
Very good service and to the point website, not many are doing it. I need no fluff. Just get to the point.
22 oktober 2021
Service was fine and we received the…
Service was fine and we received the items you had in stock. The problem was that the Chat person stated that all of the components was in-stock. We are waiting for the remaining item.
20 oktober 2021
GREAT SERVICE
19 oktober 2021
Excellent fast and reliable service.
7 oktober 2021
The only complaint was not getting a…
The only complaint was not getting a receipt for purchase. I did get an order confirmation, but I can't use a confirmation for an expense report.
The order was processed and shipped quickly.
7 oktober 2021
have fire alarm parts and fair price
4 oktober 2021
Easy to use web sight.
4 oktober 2021
Review zonder uitnodiging
Shipping is a bit pricey!
1 oktober 2021
I ordered items And after 4 days from…
I ordered items And after 4 days from payment they told me it’s not available and no body answer or reply my email
Until now item showing available on website
25 september 2021
Antwoord van JEM SECURITY
Hello Ahmed,
We apologize for any inconvenience this situation might have caused you. Our website actually shows the message “Please call or chat for lead time”. In this case, it’s not always guaranteed we’ll have stock.
Regarding the product you purchased, unfortunately we are out of stock, and we did our best to contact you as soon as possible. If you can’t wait for it, we’ll proceed with the refund for your order.
Please let us know if there is anything else we can do.
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