Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
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Lees wat reviewers zeggen
In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
Bedrijf heeft geantwoord
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days ea... Toon meer
Very prompt service, parts received when quoted and an unbeatable price 1/3rd what our alarm company wanted. Allowing us to get a room back online much sooner. we will be using them for all our alarm... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
Contactgegevens
7014 E. Camelback Rd - Suite B110A, 85251, Scottsdale, Verenigde Staten
- (877) 215-7579
- info@jemsecurity.com
- jemsecurity.com
4,4
Uitstekend
141 reviews
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Our order is backordered
Our order is backordered, So far communication has been great!
23 september 2021
Excellent product and very fast shipping
Excellent product
I couldn’t believe the part arrived in 3 days.
Thanks
16 september 2021
Great selection.
Great selection and the items I needed with free fast shipping, at the best price I found. I highly recommend and plan to use them again.
16 september 2021
John was very helpful!
16 september 2021
Customer support in the matter was very…
Customer support in the matter was very good . Kept me informed well.
16 september 2021
Received what was ordered in a timely…
Received what was ordered in a timely mannor with no issues.
16 september 2021
It is not so much that you had the part…
It is not so much that you had the part 'in stock' that gets the 5 stars. It is the fact that I needed the parts next-day-air and that is exactly what I got. Awesome job!
14 september 2021
When you need hard to find parts with competitive pricing!
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days earlier. will be are go to for hard to find product. Thanks Guys!
14 september 2021
very good job
10 september 2021
Product has been back ordered for…
Product has been back ordered for several months with no contact or updates.
9 september 2021
Antwoord van JEM SECURITY
Hello Sir,
We have been talking to Chris regarding this order. We have the order partially in stock, but unfortunately some items remain on backorder.
Unfortunately, some manufacturer’s production have been severely affected by the global shortage of electronic components, and that’s one of the reasons why they keep pushing the delivery of this material. I just sent Chris a new email, with more details about this order status.
Please let us know if there is anything else we can do for you.
Online ordering was fast and simple ..
Online ordering was fast and simple ... no complaints
9 september 2021
Quick service
7 september 2021
Horrible Communication.
I have been waitiing for over a week for my product to arrive and i cant get anyone to answer the phone over there or respond to my emails.No tracking provided. I had to purchase it elsewhere .Is this some guy working out of his garage or somthing???
25 augustus 2021
Antwoord van JEM SECURITY
Mark, we understand your disappointment and we really apologize about this situation. We had some problems with the orders updates this week, but this is definitely not our standard.
If there is anything else we can do to compensate for all the inconvenience, please let us know.
Thank you,
I still haven’t received my items
I still haven’t received my items. No email to let me know when they will be delivered
13 augustus 2021
Antwoord van JEM SECURITY
Hello Maria,
Thank you for your contact. We actually sent you an email on 07/29, but I'm not sure if you received it. You order has been shipped under tracking number 1Z58079W0327884679 and it should be delivered next Tuesday.
If there is anything else we can do for you, please let us know.
Thank you,
product as advertised
5 augustus 2021
they never have stock
they never have stock. I have tried to buy twice on the page it says stock and after making the purchase and paying. Touch cancel because they do not have stock
5 augustus 2021
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