Jersey Mike's Subs Reviews 530

The staff knows my order at the 12th street Ogden location as soon as I walk in the door.. Including that I prefer my bacon warmed even though it is in a warming table..

I currently went to the Jersey mikes in Hyde park I go in and ask if anybody had a charger so I can pay for my food this one man said yes so I continue to order my food thinking he was going to let me borrow the charger so my phone went dead so this other crossed eyed man said you need to leave before I call the cops I ask him for what he said you always coming in here asking for stuff and an employee I said first of all I don’t even know this employee’s name second of all u discriminating because I’m black and everybody in here white and he banned me from the store for asking for a charger I don’t appreciate the disrespect when I come in the store multiple times a week he was very rude and disrespectful for no reason at all

When I visit the Rowlett location the service is always amazing not to mention the food is always fresh, hot and delicious. I eat at that location once a week. A couple of weeks ago I met Angela and I’m here to tell you she is one of the friendliest and outgoing people I have met. Angela along with the food it’s always a great experience.

Placed an order on the website for pickup more than 30 minutes in advance. Arrived at 7:02 pm with a pickup time scheduled of 7:00pm. Waited for over 10 minutes for my order and during that time several walk ins were serviced and recieved their food while I waited. Additionally the customization on my order was not taken into account. I got a bone stock sandwich. I asked for no onions / no tomatoes / no oil / no vinegar / add pepperoni. None of this was done and the order was WRONG. There was so much oil dripping from the sandwich it wasn't even edible.

The sandwich wasn’t bad. The app they use is total junk. I asked for help but customer service is poor at best. Not worth the hassle.

The store in Ramsey has got so many guys working there and they still can't get the orders right. Not consistent with who is helping take your order so while you tell one person what you want, another comes along who doesn't know and screws up the order. When you complain they get angry with an attitude. Never again!

I ordered a sub without onion and tomato. I had to get back to Verizon since I was in the middle of a phone activation. The sub, I know to me was made with onions and tomatoes. Tameka literally drive to Verizon and brought me the corrected sub. Sara and Tameka, while at Jersey Mike's were fun, engaging. Totally loved the whole experience

Jersey Mike's canceled their Veterans and Senior discounts. If Jersey Mike's is that cheap I'll find another sandwich shop.

My wife brought home two sandwiches for lunch from Jersey Mike’s yesterday. The bread on her sandwich was hard, seem to be a day old.
My chicken sandwich was very mediocre.
The last time we had sandwiches from Jersey Mike’s, we said we should go back cause they were so good.
Not sure what’s going on, but we’ll wait a year before we go back again.

My sandwiches were never delivered. I've reached out for now over 2 weeks! Not one response. The local restaurant isn't at fault but the delivery service. It's not right that they never reply back. And the store says to contact supportatjerseymikes.com. if I don't hear something by tomorrow I will be disputing this with my bank.

We went to Washington, mo location for the first time. Nothing outstanding, very pricey compared to other sandwich shops, very small selection of sandwich toppings. We won’t be back.

This is strictly about that Jersey Mike on Winchester near Hackscross in Memphis, Tennessee. The first 10 or 15 visits the sandwiches were neatly made and full of flavor. Even the staff was pleasant. However, the last three visits at the Winchester location did not meet its usual qualities. The bread was so hard that it crumbled like tasteless crackers. Maybe thats what threw the taste of the entire sandwich off. I'm sure I will not be visiting this Jersey Mike's location any time soon.

Third time at a Jersey Mike’s and each experience is worse than the other. They have bad attitude, short staffed, prepare the order NOT as I asked. Not worth going.

Omg! Their gluten free hoagies are amazing!! And they prepare it separately with new gloves and lay down paper first!❤️

Giant black curly hair on my tuna sub. Disgusting!!

Horsham store is horrendous. I don't understand why I can't include a photo but my sandwich was completely not edible because the guy in charge of punching the sandwiches went crazy and hit mine with an RKO 10 punch combo. Actually disgusting I wouldn't even eat it.

The sandwich was so good, my balls flew all the way to my toaster in the kitchen, now my dog is eating them like strawberry toaster strudels.

10201 Martin Luther King Jr. Hwy., Suite 150, Bowie, Maryland, 20720-4254
Thoughts: I'm submitting this complaint again because it's been over a week and I haven't gotten confirmation or a reply from my initial complaint. I'd rather go to Jersey Mike's than complain on Trustpilot, Yelp or some other platform. Fwd: My issue was that my sandwich and bread were incorrect. I ordered a Chicken Philly Big Kahuna on wheat bread and received a Steak Philly Big Kahuna on white bread. Unfortunately, I didn't notice until I got home so I decided to complain rather than drive back to this location. When I walked in, someone was bringing their sandwich back that was incorrect and being remade. When I walked to the counter, an employee handed me a sandwich bag that was intended for an awaiting customer. I told the employee my name and she handed me a bag with the wrong name on it. These employees are not paying attention. I'm not sure if the staff has been replaced recently but in the past, I've rarely had issues this severe at this location. Sent a complaint to this location's email twice but they never responded, so sending to Trust pilot.

Absolutely love Jersey Mike’s. It is my go to sub shop while traveling as I do not have one in my area. I have been to numerous locations in many states and have never had an issue. Staff has always been friendly and sub has always been amazing!

I have been buying my lunch regularly from the newish Jersey Mikes in Boiling Springs. At first it was great.
Now after several months they have lost my business. I always buy a Stickball - ham and salami. They make it with one thin slice of ham and one thin slice of salami. There is so little meat you can hardly taste it. And it has happened a few times. Firehouse will get my business now.