I'm in love with my purchase - I think Jianhui is extraordinary, finds beauty in things other would discard and creates amazing objects we can all wear and enjoy. Life is too short to be boring, so wh... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Each time I receive a parcel from Jianhui I’m surprised yet again how much more beautiful the jewelry is in real life. Even at the peak of his flash sale, Jianhui suggested and carried out the modific... Toon meer
Bedrijf heeft geantwoord
Still can’t believe how fast Jianhui ships from the UK to San Francisco! That continues to be great. As far as the necklaces I purchased, though the design was ingenious, the actual worksmanship was... Toon meer
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I love this unusual, wild, and crazy jewelry. Some things are bold and other things are colorful, and fun. There is a unique sense of humor about this brand. It’s well-made, and I love it! Delivery w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FROM HIS FIRST PIECE , made from broken vintage items found at London’s Portobello Market, Jianhui has been creating versatile sustainable fashion from recycled and upcycled materials for almost two decades. His hand crafted wearable art is loved not only by style icons such as Iris Apfel and celebrities like Lily Tomlin, Dame Prue Leith but also prestigious art museums such as MoMa, Museum of Contemporary Art in Chicago and Museum of Art and Design in NYC runs a special exhibition for Jianhui’s sustainable designs on Earth Day every year. Sustainability is not a trend, but a mission to use resources well and help make our planet greener. This belief is central to everything he does, with his recycled leather collection winning a sustainability award at the NY Now show and his ‘Aqua’ collection being made entirely by hand from recycled plastic bottles and newspapers. Jianhui’s designs and the way he recycles materials have been used as examples in Smithsonian’s text book about climate and sustainability for its worldwide youth education. Jianhui has also been invited for a talk at the Climate School of Columbia University during the Climate Week in 2023. And above all, his designs are flamboyant, playful and simply JUST BEAUTIFUL.
Contactgegevens
1 Thane Villas, N7 7PH, London, Verenigd Koninkrijk
- + 44 (0) 7940284240
- shop@jianhui.london
- jianhui.london
4,7
Uitstekend
506 reviews
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Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love it. I’m happy to have it.
17 maart 2025
Antwoord van Jianhui London (online store)
Dear Kathy, many thanks for your review! So glad to know that you like our designs.
Best regards
Jianhui
My experience was great
My experience was great. Website was easy to navigate. It will help to know the fit of jackets.
24 maart 2025
Antwoord van Jianhui London (online store)
Dear Ms. Byrom, many thanks for your review! Glad to know that our website is easy to navigate. We shall take your advice and add more details of the sizes for our ready to wear pieces. Many thanks for the advice!
Best regards
Jianhui
Antwoord van Jianhui London (online store)
Dear Ms. Richnow, thank you so much for your wonderful review! We are very happy to hear that you enjoyed our service! Hopefully when you received our designs tomorrow, you will love them!
Looking forward to hearing from you!
Jianhui
Item does not match picture
The necklace I received does not look like the picture. It has way too much red. Think you sent the wrong item. I would like to return it.
3 februari 2025
Antwoord van Jianhui London (online store)
Dear Ms. Kotowski,
I'm sorry to hear that the color didn't meet your requirements. We did send you the right colour: Hand gilded red with gold. Please check the description.
We hand painted the hearts in red first, then gilded them with gold sheets. It's impossible to make all the pieces the same. That's also the beautify of hand made pieces, comparing to machine made ones.
About this, we also make it very clear on our website as we hand make most of our designs from recycled materials, we can't guarantee all the pieces for the same design will be the same.
Yes, of course, you can return it to us. We have our return policy on our website. I shall also get back to you by email about where to return the necklace, too. We just arrived in NYC and got to go for a meeting now. Talk to you soon via email.
Kind regards
Jianhui
Jianhui London
www.jianhui.london
Great Experience
The necklace is as described and quite pretty with great expertise noted for the composition and creation. The delivery was timely and without difficulty.
20 januari 2025
Antwoord van Jianhui London (online store)
Dear Jan, many thanks for your review! So happy to know that you enjoyed our service!
Look forward to hearing from you soon!
Jianhui
Personal care and service absolutely…
Personal care and service absolutely priceless and greatly appreciate it
7 januari 2025
Antwoord van Jianhui London (online store)
Dear Ms. Jackson, many thanks for your review! It's always such a pleasure to serve you!
So glad to know that you enjoyed our service!
Best regards
Jianhui
I Love Jianhui’s works of art❤️
I Love Jianhui’s works of art❤️ I own many of his pieces and always get compliments when I wear them!!
9 januari 2025
Antwoord van Jianhui London (online store)
Dear Kathleen
Many thanks for your review! It's always such a pleasure to serve you! SO glad to know that our designs have won lots of compliments!
Best regards
Jianhui
Antwoord van Jianhui London (online store)
Dear Ms. DeSilva, many thanks for your review! So glad to hear that our shipping was fast!
Jianhui
Did they EVER get delivered?
2 januari 2025
Antwoord van Jianhui London (online store)
Dear Allison,
Many thanks for your order again. It was dispatched on the 2nd January. As you requested to ship with post office standard service, it generally takes 7 working days from the UK to the US, due to the holiday season, it may be delayed a little bit if you won't get it by the end of this week. UK's Royal Mail service works with USPS in the US. So when the parcel reaches to the US, it also depends on the area you live (rural or in a city) and the USPS service in your area.
We did send you an email on the 27th Dec to explain the delivery date and apologise for the delay due to Christmas and new year our office was closed till the 2nd January.
We do our very best to give our customers the best service. You can see it from our other customers' reviews. If you have any questions or complaints about our service, we'd much appreciated if you could email us.
I'd appreciate if you could let us know when the necklaces arrive.
Kind regards
Jianhui
Jianhui London
www.jianhui.london
Wonderful communication and lightening…
Wonderful communication and lightening delivery...thank you.
Love necklace is forever...
2 januari 2025
Antwoord van Jianhui London (online store)
Dear Ms. Foley,
Happy New Year to you!
Thank you so much for your review! We are very happy to know that you like our designs and love the speed of our delivery!
Yes, Love and LOVE necklace are forever!
Best regards
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
My questions were answered right away…
My questions were answered right away and they couldn't have been more helpful and courteous. Great experience; I've lost count of how many necklaces I have!
16 december 2024
Antwoord van Jianhui London (online store)
Dear Ms. Wentz
Happy New Year to you!
Thank you so much for your review! We are grateful for your love and support! So very happy to know that you also enjoyed our service.
Millions of thanks again and look forward to hearing from you soon!
Best regards
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Absolutely fabulous style and quality
Absolutely fabulous style and quality. Equally fabulous customer support. I will be back for more.
10 december 2024
Antwoord van Jianhui London (online store)
Dear Helayne, millions of thanks for your review! It means a lot for us.
We are very happy to know that you are happy with our service and love our designs!
We look forward to hearing from you in the future.
Happy holidays and have a wonderful new year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Fabulous
Fabulous. First I got immediate answers to my questions via Instagram. Purchase went smoothly, confirmation and delivery in only three or four days. The product is beautiful. Joyful.
16 december 2024
Antwoord van Jianhui London (online store)
Dear Gloria,
Thank you so much for your review!
We are very happy to know that you are happy with our service and love our designs!
Happy holidays and have a wonderful new year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Excellent jewellery quickly
Very easy to order, quick delivery while keeping you informed of progress, and such excellent jewellery. Highly recommend
26 november 2024
Antwoord van Jianhui London (online store)
Dear Mr. Jezek,
Many thanks for your orders again
and your review! It means a lot for us.
Apologies for the delayed reply.
We are very happy to know that you enjoyed our service and love our designs!
Merry Christmas and Happy New Year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Antwoord van Jianhui London (online store)
Dear Ms Ware,
Millions of thanks for your order and review! It means a lot for us.
We are very happy to know that you are happy with the delivery speed and the quality of our products.
Apologies for the delayed reply.
Happy holidays and have a wonderful new year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Excellent Service
I have just received my 3rd item ordered from Jian of London and the service I have received was excellent all the orders were made separately and I received the items the following day the last one I ordered it Friday evening and was delivered approx 10,30 Saturday morning brilliant service. I am also satisfied with the items I’ve ordered so thank you to Jian for this excellent service.
23 november 2024
Review zonder uitnodiging
Antwoord van Jianhui London (online store)
Dear Linda,
Millions of thanks for your orders and review! It means a lot for us.
We are very happy to know that you are happy with the delivery speed and the quality of our products.
Apologies for the delayed reply.
Happy holidays and have a wonderful new year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Super fast delivery and the product…
Super fast delivery and the product looks eaxctly as pictured! I could not be happier with my purchase! Thank you!!
11 november 2024
Antwoord van Jianhui London (online store)
Dear Rasberry,
Millions of thanks for your order and review!
We are very happy to know that you are happy with the delivery speed and the quality of our products.
Apologies for the delayed reply.
Happy holidays and have a wonderful new year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Antwoord van Jianhui London (online store)
Dear Ms Ospite,
Millions of thanks for your order and review! It means a lot for us.
We are very happy to know that you alove our sustainable designs!
Apologies for the delayed reply.
Happy holidays and have a wonderful new year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Very responsive to all my questions
Very responsive to all my questions. 2 days from London to US
11 november 2024
Antwoord van Jianhui London (online store)
Dear Marg
Millions of thanks for your order and review! It means a lot for us.
We are very happy to know that you are happy with the delivery speed and our service.
Apologies for the delayed reply.
Happy holidays and have a wonderful new year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Faux pearls…real love!…
This necklace is even more gorgeous than I remembered and so many different ways to wear it. The shipping was incredibly fast and the customer service was very kind and efficient.
28 oktober 2024
Antwoord van Jianhui London (online store)
Dear Julie,
Millions of thanks for your orders and review! It means a lot for us. Thank you so much for your love and support!
We are very happy to know that you are happy with our service and the fun part of the faux pearl necklace!
Apologies for the delayed reply.
Happy holidays and have a wonderful new year!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
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