Jianhui London (online store) Reviews 

506
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

I'm in love with my purchase - I think Jianhui is extraordinary, finds beauty in things other would discard and creates amazing objects we can all wear and enjoy. Life is too short to be boring, so wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Each time I receive a parcel from Jianhui I’m surprised yet again how much more beautiful the jewelry is in real life. Even at the peak of his flash sale, Jianhui suggested and carried out the modific... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Still can’t believe how fast Jianhui ships from the UK to San Francisco! That continues to be great. As far as the necklaces I purchased, though the design was ingenious, the actual worksmanship was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love this unusual, wild, and crazy jewelry. Some things are bold and other things are colorful, and fun. There is a unique sense of humor about this brand. It’s well-made, and I love it! Delivery w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenontwerper
  2. Namaaksieraden winkel

Geschreven door het bedrijf

FROM HIS FIRST PIECE , made from broken vintage items found at London’s Portobello Market, Jianhui has been creating versatile sustainable fashion from recycled and upcycled materials for almost two decades. His hand crafted wearable art is loved not only by style icons such as Iris Apfel and celebrities like Lily Tomlin, Dame Prue Leith but also prestigious art museums such as MoMa, Museum of Contemporary Art in Chicago and Museum of Art and Design in NYC runs a special exhibition for Jianhui’s sustainable designs on Earth Day every year. Sustainability is not a trend, but a mission to use resources well and help make our planet greener. This belief is central to everything he does, with his recycled leather collection winning a sustainability award at the NY Now show and his ‘Aqua’ collection being made entirely by hand from recycled plastic bottles and newspapers. Jianhui’s designs and the way he recycles materials have been used as examples in Smithsonian’s text book about climate and sustainability for its worldwide youth education. Jianhui has also been invited for a talk at the Climate School of Columbia University during the Climate Week in 2023. And above all, his designs are flamboyant, playful and simply JUST BEAUTIFUL.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

506 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(506)

172 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

The colors of the fabric were much…darked and not as fun compared to the vibe of your jewelry.

The colors of the fabric were much somber and darker than the sample I saw. Your jewelry is vibrant and fun o wear. I hoped the purse I purchased would have the same flair

26 juni 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Hallquist

Many thanks for your review.

So sorry to hear that you are not happy with the colours of the bag. Unfortunately there aren't any two bags the same as they are all made from recycled offcuts and leftovers. That's also the beauty of these bags as each of them is absolutely unique!

In the future, if you are going to order something like this bag or our ready to wear pieces (made from recycled fabric or recycled leather), before we dispatch your order, we shall send you a picture of the pieces you order to make sure you are happy with the colour(s).

Best regards and Keep well.

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Lovely necklace lovely seller

Lovely necklace lovely seller , quality is amazing will buy again 😀

23 juni 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Slawson

Thank you so much for your review!

We're thrilled to know that you like our designs and enjoy our customer service. We always do our very best to keep the quality of our designs high and we are proud of the artisans' work.

These are wonderful feedback! We are grateful for our customers' support like yours! We look forward to hearing from you in the near future.

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Excellence Always

Direct contact, excellent customer service, and amazing products.

23 juni 2025
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Antwoord van Jianhui London (online store)

Dear Mr. Woodham

Thank you so much for your review!

So happy to know that you like our designs and enjoy our customer service. We always do our very best to keep the quality of our designs high and we are proud of the artisans' work.

We are grateful for our customers' support like yours! Seeing you wearing our designs at different events makes us feel very proud!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Purchase that Different Piece

Jianhui offers unique jewellery that is not widely available. I love the fun nature. It suits my slightly quirky personality well. The prices are reasonable especially since the pieces come from the UK to Australia.This is my second purchase.

16 juni 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Davis

Thank you so much for your review!

We shall treasure your feedback!

We're thrilled to know that you like our designs and your first experience was good and you ordered 2nd time since.

Wonderful to know!

Looking forward to hearing from you soon!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Outstanding customer service!

Jianhui went above board to provide a very similar substitute to an item I ordered that was sold out. They consulted with me several times to ensure my satisfaction. Upon arrival I was in love with the item!

13 juni 2025
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Antwoord van Jianhui London (online store)

Dear Rebecca

Thank you so much for your review!

We shall treasure your feedback!

We're thrilled to know that you like the piece and enjoyed our customer service! We always try our very best to give our customers the best service.

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 1 van de 5 sterren

Not delivered

Ordered a necklace 2 June and still waiting. I ordered something from China(!) same day and it arrived a week ago. The necklace I ordered is for an event end of this week and seems I'm not getting it on time and too late to order smth else :((((

5 juni 2025
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Antwoord van Jianhui London (online store)

Dear Nataliya,

I'm so sorry to hear that the necklace hasn't been delivered yet. But it should't be a reason for you to give us a one-star review:

1. We shipped your order on time with post office service which is what you paid for. If you need it urgently, our UPS Express service would be much faster, usually it's next day to NYC and within 2-3 working days in Europe or Australia.
2. I replied your email right after I got it.

The reason for the delay of your order might've been the Dutch customs. Since Brexit, the Dutch customs have been very difficult. Sadly it's not something that we could control.

Our Online store was launched in 2020, at the beginning of the pandemic. In the last 5 years, we use post office to ship some of our orders every day, so far we only had one order to an US customer lost in the post. And we re-sent another necklace to the customer after she confirmed that the necklace didn't arrive 3 weeks after we dispatched it.

I understand your frustration at this kind of situation, but gave us a one-star review for something that wasn't our fault is not fair.

I hope the necklace will arrive safely and please do let us know if it gets lost in the post.

Kind regards
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Just thrilled with my Hendrix collar

Just thrilled with my Hendrix collar. Unique, sustainable and pure fun.

9 juni 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Carleton

Thank you so much for your review!

So happy to know that you like the Jimi Hendrix necklace and support sustainable designs! Having been making sustainable designs from recycled materials for over 20 years, we hope that there will be more and more people like you to choose sustainable fashion and keep our planet green.

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Perfect

Excellent service- Everything wrapped well and sent in a tamper proof box sealed perfectly.Beautiful Jewlery!

27 mei 2025
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Antwoord van Jianhui London (online store)

Dear Laurie

Thank you so much for your review!

We're thrilled to know that you enjoyed our customer service and like our designs!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

MANY THANKS!!!

VERY honest and helpful!!!!! MANY THANKS!!!! EXELENT PRODACT!!!

19 mei 2025
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Antwoord van Jianhui London (online store)


Dear Ms. Bystritsky

Thank you so much for your review!

We're very happy to know that you enjoyed our customer service and like our designs!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Great necklace!

19 mei 2025
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Antwoord van Jianhui London (online store)


Dear Ms. Wimmer

Thank you so much for your review!

We're thrilled to know that you like the necklace!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Got lots of compliments on my earrings

Got lots of compliments on my earrings. Better than expected.

13 mei 2025
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Antwoord van Jianhui London (online store)

Dear Laulina

Thank you so much for your review and huge apologies for the delayed response! I don't know how I missed your wonderful review!

So happy to know that you the earrings are better than your expectation and got lots of compliments!

Millions of thanks again.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

I love my jewelry

I love my jewelry. Your customer service was great and oh my fast shipping. I will shop with you again. Thank you!

5 mei 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Beatty

Thank you so much for your review and huge apologies for the delayed response!

We're thrilled to know that you love the jewelry and enjoyed our customer service and our speedy shipping!

Looking forward to hearing from you soon!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren
Logo Jianhui London (online store)

Antwoord van Jianhui London (online store)

Dear Ms. Stump

Thank you so much for your review and huge apologies for the delayed response!

We're thrilled to know that you like the item and enjoyed our customer service ! This is a wonderful feedback! We appreciate your time!

Looking forward to hearing from you in the future!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Step up and step out with Jianhui and wonderful you!

First: The design sense cannot be beat: Elegant and bold. They are for stepping out and confidently stepping up your style game. Next: The dad and son design team invite you to imagine your best and most confident self expression. I love the designs that throw caution to the wind as well as those that are quiet, colorful, and sophisticated. Finally: They are intelligently designed for grab and go.

27 april 2025
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Antwoord van Jianhui London (online store)

Dear Lorraine

Thank you so much for your review and huge apologies for the delayed response! I don't know how I missed your wonderful review!

So happy to know that you like our designs! It was great to meet you at the trunk show and we hope to see you again next time at the museum.

Millions of thanks again.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Purchased on-line and at pop-up

Purchased on-line and at pop-up. Easy process on-line and earrings arrived in good time. Pop-up was a fun experience with lots of opportunity to try on items and talk to Jianhui.
The use of discarded materials was an important consideration in purchases

30 april 2025
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Antwoord van Jianhui London (online store)

Dear Jeanne, it was so nice to meet you at MAD. Thank you so much for supporting sustainable fashion. We believe with your support, our planet will be a greener place!
Many thanks again!
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Excellent customer service

When the item I wanted was sold out at the MAD trunk show, Janhui's assistant graciously offered to have one shipped to me directly. It arrived a week later and it's lovely. Such personal and warm customer service! The jewelry, as always, is well made and beautiful. Thank you.

30 april 2025
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Antwoord van Jianhui London (online store)

Dear Ms Zogby, thank you so much for your wonderful review! We are very garteful for visiting us at MAD. So happy to know that you like the bracelet!
Best regards
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Jianhui is the GOAT

Jianhui is the GOAT! He can take one look at you and know intuitively with his consummate design aesthetic what perfectly completes your look. I trust him with his impeccable taste to know what I need.

27 april 2025
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Antwoord van Jianhui London (online store)

Dear Katy, thank you so much for your wonderful review! So happy to know that we have the same taste!
Thank you so much for supporting sustainable fashion as well. It's people like you who make our planet greener.
Best
Jianhui

Beoordeeld met 5 van de 5 sterren

Recycle jewelry, beautifully crafted.

Jianhui and his partner were both charming, and made it easy to shop. I have amassed a number of pieces from their collections.

27 april 2025
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Antwoord van Jianhui London (online store)

Dear Verna, thank you so much for your review! It's a pleasure to serve you! So happy to know you are enjoying our designs!
Best regards
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

My experience was amazing because I had…

My experience was amazing because I had purchased the earrings and necklace (which I love)! Now I have a complete ensemble!

23 april 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Farris, many thanks for your review. So happy to know that you are enjoying our designs.
We look forward to hearing from you soon.
Best regards
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Great service!

Hi
Jianhui, it is always a pleasure to work with you! This time he helped me purchase the items needed to do a repair on a necklace.
Prompt service and shipping.
Thank you,
Lisa Borgatti

15 april 2025
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Antwoord van Jianhui London (online store)

Dear Lisa, many thanks for your review! It's always such a pleasure to serve you!
Look forward to hearing from you soon!
Jianhui

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