Jianhui London (online store) Reviews 

506
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm in love with my purchase - I think Jianhui is extraordinary, finds beauty in things other would discard and creates amazing objects we can all wear and enjoy. Life is too short to be boring, so wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Each time I receive a parcel from Jianhui I’m surprised yet again how much more beautiful the jewelry is in real life. Even at the peak of his flash sale, Jianhui suggested and carried out the modific... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Still can’t believe how fast Jianhui ships from the UK to San Francisco! That continues to be great. As far as the necklaces I purchased, though the design was ingenious, the actual worksmanship was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love this unusual, wild, and crazy jewelry. Some things are bold and other things are colorful, and fun. There is a unique sense of humor about this brand. It’s well-made, and I love it! Delivery w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenontwerper
  2. Namaaksieraden winkel

Geschreven door het bedrijf

FROM HIS FIRST PIECE , made from broken vintage items found at London’s Portobello Market, Jianhui has been creating versatile sustainable fashion from recycled and upcycled materials for almost two decades. His hand crafted wearable art is loved not only by style icons such as Iris Apfel and celebrities like Lily Tomlin, Dame Prue Leith but also prestigious art museums such as MoMa, Museum of Contemporary Art in Chicago and Museum of Art and Design in NYC runs a special exhibition for Jianhui’s sustainable designs on Earth Day every year. Sustainability is not a trend, but a mission to use resources well and help make our planet greener. This belief is central to everything he does, with his recycled leather collection winning a sustainability award at the NY Now show and his ‘Aqua’ collection being made entirely by hand from recycled plastic bottles and newspapers. Jianhui’s designs and the way he recycles materials have been used as examples in Smithsonian’s text book about climate and sustainability for its worldwide youth education. Jianhui has also been invited for a talk at the Climate School of Columbia University during the Climate Week in 2023. And above all, his designs are flamboyant, playful and simply JUST BEAUTIFUL.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

506 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(506)

172 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Beautiful necklace

Beautiful necklace. Package well wrapped and delivered very quickly.

29 juli 2025
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Antwoord van Jianhui London (online store)

Dear Judy
Many thanks for your review. Glad to know that you like our wrapping and enjoyed our fast delivery service!
Best regards
Jianhui

Beoordeeld met 5 van de 5 sterren

Best website

The necklace I got for a friend is just as beautiful as on the website. She loves it. And Jianhui was amazing in organising that
I received it in Germany within a few days. Am quite impressed.

28 juli 2025
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Antwoord van Jianhui London (online store)

Dear Mrs. Oettingen
Many thanks for your review. So happy to know that your friend likes the gift you bought for her! Yes, our UPS Express service is very fast and it's a carbon neutral service!
Best regards
Jianhui

Beoordeeld met 5 van de 5 sterren

Customer Service is second to none….and…

Customer Service is second to none….and the product is excellent

25 juli 2025
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Dear Ms. Phillips,
Many thanks for your review! So happy to hear this! It means a lot for us!
We look forward to hearing from you in the future.
Best regards
Jianhui

Beoordeeld met 4 van de 5 sterren

The customer service was excellent..&…

The customer service was excellent..& my purchases arrived very quickly..& extremely well packed. Am pleased with both items,..which were on the sale. They're very 'different' & unique. However, I do think that the descriptions of products online needs to be more detailed & extensive..& definitely more photos,..especially with jewellery, (for e.g.,..photos of the items on a model, to give a better idea of size etc., would be very helpful.)

22 juli 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Roberts,
Many thanks for your review! So happy to hear all these! It means a lot for us!
We shall take all your advice into account seriously and give our customers as much as information possible.
We look forward to hearing from you in the future.
Best regards
Jianhui

Beoordeeld met 5 van de 5 sterren

Great experience with Jianhui London

I love working with Jianhui London. The team has been amazing, the LOVE necklace I purchased was a huge hit for a client and I'll be ordering another one for me!

Such a great team, they kindly sent my necklace express delivery (without being asked). Can't go wrong working with them

13 juni 2025
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Antwoord van Jianhui London (online store)

Dear Mary
Many thanks for your review! So happy to hear that your client loved the LOVE necklace!
We are glad to know that you enjoyed our nservice!
We look forward to hearing from you in the future.
Best regards
Jianhui

Beoordeeld met 5 van de 5 sterren

The necklace is beautiful!

The necklace is beautiful!! I know my sister will love it. It was easy to purchase online; immediate contact when things had to change, and prompt delivery!!!! Everything went so smoothly!!! Thanks so much!!!! You know I am a fan of your 'art pieces' 😊♥️

22 juli 2025
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Antwoord van Jianhui London (online store)

Dear Dr. Loretta,

Many thanks for your review! So happy to hear these positive points! They meant a lot for us!

Thank you so much also for appreciating my designs for all the years!

We look forward to hearing from you in the future.

Best regards
Jianhui

Beoordeeld met 5 van de 5 sterren

Excellent piece

Excellent piece - goes with everything

21 juli 2025
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Dear Ms. Reeher
Many thanks for your review! So happy to hear that the necklace goes with everything!
Best regards
Jianhui

Beoordeeld met 5 van de 5 sterren

Jianhui is awesome!

The company does everything well. They respond to emails, questions, issues, etc. But more importantly the jewelry is AWESOME.

15 juli 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Tomarken
Many thanks for your reviewand all your orders!
It means a lot for us!
We look forward to hearing from you in the future.
Best regards
Jianhui

Beoordeeld met 1 van de 5 sterren
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Antwoord van Jianhui London (online store)

Dear Anna,

Hope you are keeping well.

I'm sorry to hear that your order hasn't arrived yet.

The order was placed on the 12th July, Saturday, we posted with Post Office standard service, a service that you have chosen, on the 14th July, Monday. As you might've noticed at the check out point, the post office service may take 5-10 working days. Sometimes delays may happen due to the location of your place and the local post office service. Unfortunately it's not something that we can manage or control.

The other way to avoid delay is to choose our express service, for which we use UPS and it takes 2 working days for a parcel arriving in Europe.

We'd be really appreciate if you could contact us when this happens, rather than giving us a one-star review for something that's out our control. As a small business owner and an individual designer, we work very hard to give our customers the best service. That's why more than 95% of our review here are 5 stars. We are very grateful for our customers' support.

We did send you an email about the delivery after we posted your order. Today is the 7th working day since we posted your order. I hope it will arrive today or tomorrow. Our online store started using post office service to send our parcels worldwide since the pandemic. So far, no order has got lost in the post. Very occasionally it may be delayed for a couple of days.

Please be patient to wait for another couple of days.

Kind regards
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Wonderful wearable artworks, use and reuse!

Very fast delivery, very friendly service, and above all: wonderful wearable works of art that are good for the people who wear them, those who make them, and the planet. And you can tell that from all the communication.

14 juli 2025
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Antwoord van Jianhui London (online store)

Dear Ms. Kramer,
Many thanks for your review! So happy to know that you enjoyed our designs and service! Being a sustainable fashion designer, having a customer like you means a lot for us!
We look forward to hearing from you in the future.
Best regards
Jianhui

Beoordeeld met 5 van de 5 sterren

Creatividad y originalidad

Creatividad y originalidad. Hermosas piezas sostenibles y únicas. Sin olvidar la cercanía y calidez del artista.

3 juli 2025
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Antwoord van Jianhui London (online store)

Dear Esteban

¡Muchas gracias por tu reseña! ¡Nos alegra mucho saber que disfrutas de nuestros diseños sostenibles! Llevamos más de 20 años creando diseños sostenibles con materiales reciclados y esperamos que cada vez más personas como tú elijan la moda sostenible y contribuyan a nuestro planeta.

¡Muchas gracias de nuevo!

Que te vaya bien.

Thank you so much for your review! So happy to know that you enjoy our sustainable designs! Having been making sustainable designs from recycled materials for over 20 years, we hope that there will be more and more people like you to choose sustainable fashion and keep our planet green.

Many thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service... always!

I received my package quickly! The jewelry and accessories are so beautiful and unique!

29 juni 2025
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Antwoord van Jianhui London (online store)

Dear Tiffany

Thank you so much for your review!

We feel so honoured to have a long term customer like you! Your support in the last 15 years or so means a lot to us!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

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