Jim Lawrence Lighting & Home Reviews 

3.142
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Informative website. Beautifully crafted and quality materials.arrived securely packaged.Who knew a curtain pole and brackets could be so fabulous, after much deliberation and searching, this was the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have now bought several door handles, ceiling lights and light switches. All products are extremely high quality and stylish and easy to install. Delivery is always a bit confusing in that they imp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely delighted with my bespoke door handle and letterbox. The quality is amazing My only comment would be that the instructions for fitting are difficult for a non DIY person to follow. I w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had some fabulous window blinds ordered - so beautiful and great quality, so well made. Lovely material and country style patterns. Great customer service - very responsive. Always great quality from... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel

Over Jim Lawrence Lighting & Home

Geschreven door het bedrijf

About us

We are a British manufacturer designing and manufacturing luxury lighting and homeware in the English countryside. Visit our showrooms in Bath and Suffolk.

Gorgeous lights and accessories are the lifeblood of our business and understanding how they can change the mood of your interior lies at the heart of what we do. Beautiful, well-made lighting and fittings are truly transformative and we are passionate about sharing our products and ideas with you.

We are great believers in British manufacturing and are proud of our heritage in engineering and ironwork. Anything we don't make ourselves, we source from British manufacturers wherever possible because we believe in supporting UK companies and it makes good business sense. By selling directly to our customers and prioritising UK industry, we can ensure our products meet our exacting quality control standards and keep control over the supply and demand.

To this end, all our products are designed, assembled and hand finished in-house, using traditional techniques that have been passed down through the generations. In our workshops we employ a wide array of processes - laser cutting, spinning, welding, blacksmithing, antiquing, beeswaxing, polishing and painting, as well as making shades, curtains and blinds.

Thanks to our recent acquisition of artisan glassmakers - Suffolk Glass - we can also now include glass blowing and pressing to our list of skills.

From farming roots

Over the past 20 years Jim Lawrence has worked very hard to build up a reputation for making classic, high quality products using traditional, handcrafted techniques.

The story of Jim Lawrence began in 1994 at his Suffolk farm. Jim was busy rearing pigs and cows but it was clear that stock farming on such a small scale was not going to be profitable and Jim needed to find something else to do.

He decided to set up a forge in one of the farm buildings and experimented by making specialist pieces for friends and neighbours. From this modest beginning, Jim began producing a small range of candlesticks and chandeliers and selling them at fairs and markets.

He then moved on to gates, railings and curtain poles and from the reaction of his customers' he realised there was a demand for stylish, designer quality fixtures and fittings for the home, made with natural materials.

Following the company's first substantial order making park fencing for a local farmer, Jim was able to expand, refurbishing the farm buildings and employing more people in order to start selling by mail order. When a customer asked if his candlesticks could be made electric, the lighting side of the business began and now accounts for 60-70% of the company's sales.

Today we employ a skilled team of 150 engineers, welders, painters, seamstresses, designers, lampshade makers and technicians, alongside a full cohort of support staff. We have come a long way since our farm days, and you may no longer have to bump down a country track to find us, but our ethos remains the same: to provide beautiful, individually hand finished products, and deliver the highest possible level of customer service.

LIAQA assured 

Jim Lawrence is proud to be a member of the Lighting Industry Association Quality Assurance Scheme (LIAQA), meaning that we have achieved recognition by the UK’s leading lighting trade association that both we as a company – and our lighting products - conform to the highest standards in quality and safety.

 

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

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4,9

Alle reviews

(3.142)

1.166 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Extremely well designed table lamp

Extremely well designed table lamp, especially with the switch being easily accessible as part of that design.
Arrived very promptly. Overall very pleased

13 juli 2026
Logo Jim Lawrence Lighting & Home

Antwoord van Jim Lawrence Lighting & Home

Dear Rosalind,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your table lamp. As we design our products here, our team works hard to make each product the best it can be and are always on the lookout to improve designs.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Excellent quality and customer service

Excellent quality and customer service. Delivery was next day too...perfect.

6 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Jane,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your items and that we were able to get your order dispatched as efficiently as possible.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Beautiful products and helpful staff

This company produces exceptional quality and beautiful products. We have used them for a number of items including lighting, cupboard handles and door hardware.
The staff are also friendly and helpful.
Would definitely recommend.

6 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Luke,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Good quality product

Good quality product, as advertised. Prompt delivery.

10 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Marcia,

Thank you so much for taking your time to share your feedback. We are delighted that your order has arrived.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Wonderful quality

Window furniture wonderful quality. Reassuringly weighty. Not attached to window yet as it's currently being made, but have no concerns. My only qualm was the advice I requested was not reassuring. I wanted a fastener for a fanlight window, but whoever I was in a chat with did not seem to know what a fanlight was, so we actually had to change the design of our window.

9 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Mrs Hawkins. Thank you for your 5 star review and for your very helpful feedback. We will chat this through with the team to ensure that everyone understands what a fanlight is. Our window stays are not suitable for fanlights as they are designed to be used on a window with hinges at the side, not one with hinges at the top. However, this is something for discussion with our Design Team and may be a new product for the future. Best regards. The Jim Lawrence Team

Beoordeeld met 5 van de 5 sterren

Beautiful lampshades

Beautiful lampshades, excellent quality and efficient. I’m a returning customer!

29 juni 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Chloe,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shades.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Exceptional customer service from start to finish

We recently ordered two bespoke 13cm French Drum shades for our bedroom renovation. When they arrived, they weren’t what we’d expected due to a change in the frame design. After contacting Jim Lawrence, Sharon, Karen and the team took the time to fully understand our concerns and went above and beyond to find a solution.

They managed to source two of the original-style frames and remade our bespoke shades free of charge, arranging a seamless exchange with DPD. The communication throughout was excellent, and we always felt listened to and valued as customers.

The replacement shades are absolutely beautiful and exactly what we had hoped for. We’ve purchased many Jim Lawrence lights throughout our renovation and this experience has reinforced why we continue to choose them. Outstanding customer service and a company that genuinely stands behind its products.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Jim Lawrence Lighting & Home

Dear Kate,

Thank you so much for taking your time to share your lovely feedback. We are delighted that we were able to help you with your shades and make the process as smooth as possible.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Slick

Slick, knowledgeable and helpful

30 juni 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Charles

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

The product is very well made and…

The product is very well made and delivery was earlier than expected, well done those concerned.

2 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Robert,

Thank you so much for taking your time to share your feedback. We are delighted that we were able to get your order out to you quicker then expected.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Very knowledgeable about the products they sell

Excellent customer service. I had a Jim Lawrence curtain pole that I’d had for years but it that lacked some of the brackets etc. After sending an email, they replied within 24hrs with suggestions of ones that should fit, but happy to reimburse if the fitments were wrong.
Luckily everything fitted and I’ve now got a wonderful pole.
Excellent info, they are knowledgeable about the products they sell and all received very quickly.
Well deserved 5 stars ….

8 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Sue,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your pole accessories and glad we were able to help you find the right sized pieces.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Amazing company to Purchase from.

From the lady who answered the phone, with help and advise to the perfect packaging and delivery and not to forget the amazing quality of the items ordered. Been using over a number of years very happy with the company.

7 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Beverley
Thank you so much for taking your time to share your feedback. We are delighted to hear you are so pleased with your order and the service you received. We look forward to welcoming you back soon.
Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Great customer service and excellent…

Great customer service and excellent products. I ordered two wall lights and lampshades and the team at Jim Lawrence noticed I had ordered the wrong lampshades by mistake and were very helpful to put it right with communication all the way. I ordered a bespoke curtain pole and accessories and the website has lots of useful information for measuring and it looks just perfect. Very polite person on the phone when I needed to add an item and it all arrived earlier than expected, beautifully packaged. I am delighted with the whole experience, thank you.

7 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Angela,

Thank you so much for taking your time to share your feedback. We appreciate your kind words and hope you are happy with your Made-to-Measure curtain pole and Carrick Wall Lights.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Great service

Easy communication and great service

29 juni 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Ciara,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Ordered button finial curtain poles…

Ordered button finial curtain poles with hold backs. Super quick delivery and extremely well packaged. The quality is amazing and give a high end finish to our living room. Thank you so much 😊

6 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Good morning,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your poles and accessories.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Super quick service and top quality lampshades!

Super quick service and excellent custom made lampshades. Top quality and made to a very high standard.
I would recommend to anyone!

29 juni 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Richard,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shades and we're happy that we were able to help.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Fantastic products

Fantastic products
Super service

6 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Sue

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your products.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Great service

Good communication and good service

3 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Jack

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

A very pleasant and helpful person to…

A very pleasant and helpful person to speak to on the phone as that is how I like to order my products.
Had hoped it would be here quicker but worth waiting for as usual. Your catalogue is the first place I look to when I need products that you supply.

30 juni 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Margaret,

Thank you so much for taking your time to share your feedback. We are delighted you've now received your order. Our teams tries to make orders as efficiently as possible and the the highest standards in our workshop.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Beautiful light pieces for my Victorian refurbishment 🏡

Visited the shop in Pimlico Road , the lovely lady was so helpful and advised me so well and I ended up ordering from her recommendations 😌
I also ordered directly from Customer Service, they were very helpful with the ordering and delivery was good , just waiting on my Electrian to install my new lights !

3 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Freddie,

Thank you so much for taking your time to share your feedback. We are delighted that you were happy with your visit to our London showroom. Our customer service team tries their best to help and make every Jim Lawrence shopping experience as smooth as possible.

Best regards, the Jim Lawrence team.

Beoordeeld met 4 van de 5 sterren

Excellent product

Excellent product, timely delivery. Packaging was damaged in transit and not secured but the item remained intact.

2 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Alan

Thank you for taking the time to share your review with us. We’re delighted that you’re pleased with the Empire Lampshade.

We are sorry that the courier was not to standard on this occasion and that the box was damaged. We are however glad to hear the item itself was ok.


Best regards, the Jim Lawrence team.

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