We have now bought several door handles, ceiling lights and light switches. All products are extremely high quality and stylish and easy to install. Delivery is always a bit confusing in that they imp... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely delighted with my bespoke door handle and letterbox. The quality is amazing My only comment would be that the instructions for fitting are difficult for a non DIY person to follow. I w... Toon meer
Bedrijf heeft geantwoord
Had some fabulous window blinds ordered - so beautiful and great quality, so well made. Lovely material and country style patterns. Great customer service - very responsive. Always great quality from... Toon meer
Bedrijf heeft geantwoord
Great product and good instructions. Just what we needed and a bonus that it is a made-to-measure pole so no awkward jinks that you would have with an extensible rod.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Jim Lawrence Lighting & Home
Geschreven door het bedrijf
|
Contactgegevens
The Ironworks, IP7 6BQ, Ipswich, Verenigd Koninkrijk
- 01473 826685
- sales@jim-lawrence.co.uk
- jim-lawrence.co.uk
4,9
Uitstekend
3K reviews
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Antwoord van Jim Lawrence Lighting & Home
Dear Emma,
Thank you so much for taking your time to share your feedback. We are delighted that we could help with your order.
Best regards, the Jim Lawrence team.
Antwoord van Jim Lawrence Lighting & Home
Dear Sheena,
Thank you so much for taking your time to share your feedback. We are delighted that you've received your order.
Best regards, the Jim Lawrence team.
I don’t have the product
I don’t have the product? I can’t get hold of DPD! The photo they sent isn’t anywhere I know?!
1 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mr Young,
We are sorry that your order has yet to be delivered, I can see you have spoken to our customer service team and they have now organised a replacement order.
This isn’t the level of service we expect from DPD, and we thank you for bringing it to our attention, we will be sure to escalate this to our contact at DPD.
Best regards, the Jim Lawrence team.
As always excellent products and first…
As always excellent products and first rate customer service. Thank you JL
4 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Claire,
Thank you so much for taking your time to share your lovely feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Great product and good instructions
Great product and good instructions. Just what we needed and a bonus that it is a made-to-measure pole so no awkward jinks that you would have with an extensible rod.
4 september 2026
Antwoord van Jim Lawrence Lighting & Home
Good afternoon,
Thank you so much for taking your time to share your thoughtful feedback. We are delighted that you were happy with your poles.
Best regards, the Jim Lawrence team.
High quality, stylish products
We have now bought several door handles, ceiling lights and light switches. All products are extremely high quality and stylish and easy to install. Delivery is always a bit confusing in that they imply it will take time to deliver but they always come quickly. My only gripe is the high cost without any kind of bulk saving and you always pay delivery no matter how much you spend. Fabulous products though
27 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Helen,
Thank you so much for taking your time to share your thoughtful feedback.
As a British manufacturer, selling directly to the end user, we always try to keep our prices as low as possible for all our customers and, therefore, I’m afraid we do not offer any form of discount structure. In this way we are proud to be able to maintain one fair price for everyone. We are constantly working to offer every customer the absolute best value we can, whilst ensuring the highest levels of craftsmanship.
Best regards, the Jim Lawrence team.
Absolutely delighted with my bespoke…
Absolutely delighted with my bespoke door handle and letterbox. The quality is amazing
My only comment would be that the instructions for fitting are difficult for a non DIY person to follow. I wasn't aware that I needed to leave a section for the spring to fit into.
All fitted now and looking totally lovely.
24 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Nicky,
Thank you so much for taking your time to share your feedback. We are glad to hear you are happy with the Door Handle and Letter Plate. We will be sure to feedback to our design team your comments about the fitting instructions and look to improve these.
Best regards, the Jim Lawrence team.
Excellent in all respects but in…
Excellent in all respects but in particular promptness,courtesy and efficiency of your agent on the phone who took the order and payment
2 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mr Walker,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience and will be sure to pass your feedback on to my colleague who assisted.
Best regards, the Jim Lawrence team.
Great quality products
Great quality products, easy ordering and timely fast delivery really pleased.
3 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Daniel,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Lovely products
Lovely products, I looked around for others that were similar but none match up. Worth the investment.
19 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Jenny,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your order. We try to put as much care and craftsmanship into our products as possible.
Best regards, the Jim Lawrence team.
Lovely light fitting...shame about the…
Lovely light fitting...shame about the poor quality screws! Unfortunately one of the screws supplied with the Cranbrook ceiling light sheared off as it was being screwed in, leaving it stuck in position. Perhaps better quality screws could be provided in future. Otherwise we were very happy with our purchase.
2 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mimi. Thank you for your helpful feedback regarding the screws. We will certainly look into this to ensure that we are supplying the best quality screws that we can. We would always recommend drilling a pilot hole before fitting any screw to avoid this situation occurring. Best regards. The Jim Lawrence Team.
Most beautiful lights.Very pleased with…
Most beautiful lights.Very pleased with them and the service was wonderful.Brilliant company to deal with.
Five Stars!!
2 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Tina,
Thank you so much for taking your time to share your thoughtful feedback. We are delighted that you are happy with your lights.
Best regards, the Jim Lawrence team.
Beyond my expectations!
Beyond my expectations!
Nice craftsmanship!
Will definitely purchase again or I will open a commercial account for long term use.
Thanks !
26 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Joanne,
Thank you so much for taking your time to share your considerate feedback. We are delighted that you are happy with your Jim Lawrence experience.
Best regards, the Jim Lawrence team.
Well packaged
Cannot fault Jim Lawrence lighting.The delivery came when stated. I was impressed with the packaging. Just as well as the courier delivered to the wrong address and dropped it over a gate. Fortunately all arrived in one piece.
1 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Anne,
Thank you for taking the time to share your five-star review with us. We’re delighted that you’re pleased with your lights.
As a company we strive to uphold a high quality of service and expect this to be matched in third party delivery services.
We would like to reiterate our apologies that these weren’t met in this instance.
Antwoord van Jim Lawrence Lighting & Home
Dear Sue,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your experience. If you do have any questions at all, please do not hesitate to contact us.
Best regards, the Jim Lawrence team
Excellent service but even better…
Excellent service but even better aftercare service. Beautiful products, great quality. What’s not to like?!
25 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Susan,
Thank you so much for taking your time to share your feedback. We are delighted that we were able to help with your light.
Best regards, the Jim Lawrence team
Wonderful lighting and great service
Gorgeous, high quality products arrived quickly, safely packed, and with very clear information on installation.
1 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Susan,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your Jim Lawrence experience.
Best regards, the Jim Lawrence team
Antwoord van Jim Lawrence Lighting & Home
Dear Bernard,
Thank you so much for taking your time to share your thoughtful feedback. We are delighted that we were able to help with your order.
Best regards, the Jim Lawrence team
Beautiful wall lights and shades
Beautiful wall lights and shades - all perfect and arrived SO quickly!
Thank you
1 september 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Jocelyn,
Thank you so much for taking your time to share your thoughtful feedback. We are delighted that you are happy with your wall lights.
Best regards, the Jim Lawrence team
High quality item with fast delivery
High quality item with fast delivery, thank you.
25 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Good afternoon,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your items.
Best regards, the Jim Lawrence team.
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