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Jim Lawrence Lighting & Home Reviews 

3.133
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have now bought several door handles, ceiling lights and light switches. All products are extremely high quality and stylish and easy to install. Delivery is always a bit confusing in that they imp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely delighted with my bespoke door handle and letterbox. The quality is amazing My only comment would be that the instructions for fitting are difficult for a non DIY person to follow. I w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had some fabulous window blinds ordered - so beautiful and great quality, so well made. Lovely material and country style patterns. Great customer service - very responsive. Always great quality from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great product and good instructions. Just what we needed and a bonus that it is a made-to-measure pole so no awkward jinks that you would have with an extensible rod.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel

Over Jim Lawrence Lighting & Home

Geschreven door het bedrijf

 

About us

We are a British manufacturer designing and manufacturing luxury lighting and homeware in the English countryside. Visit our showrooms in Bath and Suffolk.

Gorgeous lights and accessories are the lifeblood of our business and understanding how they can change the mood of your interior lies at the heart of what we do. Beautiful, well-made lighting and fittings are truly transformative and we are passionate about sharing our products and ideas with you.

We are great believers in British manufacturing and are proud of our heritage in engineering and ironwork. Anything we don't make ourselves, we source from British manufacturers wherever possible because we believe in supporting UK companies and it makes good business sense. By selling directly to our customers and prioritising UK industry, we can ensure our products meet our exacting quality control standards and keep control over the supply and demand.

To this end, all our products are designed, assembled and hand finished in-house, using traditional techniques that have been passed down through the generations. In our workshops we employ a wide array of processes - laser cutting, spinning, welding, blacksmithing, antiquing, beeswaxing, polishing and painting, as well as making shades, curtains and blinds.

Thanks to our recent acquisition of artisan glassmakers - Suffolk Glass - we can also now include glass blowing and pressing to our list of skills.

From farming roots

Over the past 20 years Jim Lawrence has worked very hard to build up a reputation for making classic, high quality products using traditional, handcrafted techniques.

The story of Jim Lawrence began in 1994 at his Suffolk farm. Jim was busy rearing pigs and cows but it was clear that stock farming on such a small scale was not going to be profitable and Jim needed to find something else to do.

He decided to set up a forge in one of the farm buildings and experimented by making specialist pieces for friends and neighbours. From this modest beginning, Jim began producing a small range of candlesticks and chandeliers and selling them at fairs and markets.

He then moved on to gates, railings and curtain poles and from the reaction of his customers' he realised there was a demand for stylish, designer quality fixtures and fittings for the home, made with natural materials.

Following the company's first substantial order making park fencing for a local farmer, Jim was able to expand, refurbishing the farm buildings and employing more people in order to start selling by mail order. When a customer asked if his candlesticks could be made electric, the lighting side of the business began and now accounts for 60-70% of the company's sales.

Today we employ a skilled team of 150 engineers, welders, painters, seamstresses, designers, lampshade makers and technicians, alongside a full cohort of support staff. We have come a long way since our farm days, and you may no longer have to bump down a country track to find us, but our ethos remains the same: to provide beautiful, individually hand finished products, and deliver the highest possible level of customer service.

LIAQA assured 

Jim Lawrence is proud to be a member of the Lighting Industry Association Quality Assurance Scheme (LIAQA), meaning that we have achieved recognition by the UK’s leading lighting trade association that both we as a company – and our lighting products - conform to the highest standards in quality and safety.
 

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

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4,9

Alle reviews

(3.133)

1.160 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommend

Highly recommend! Received my tray with absolutely no issues, and the delivery was so incredibly fast. The craftsmanship is absolutely lovely. Thank you!

24 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Sharon,

Thank you so much for taking your time to share your lovely feedback. We are delighted that you are happy with your tray and you're happy with your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Very responsive helpdesk!

24 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Ruth,

Thank you so much for taking your time to share your feedback. We are delighted that we were able to help.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Excellent service

19 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Didee,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 3 van de 5 sterren

Feedback requested by JL.

Feedback requested by JL.
I’m afraid this was a very poor experience- wrong product into provided on chat then the shade was dumped at my gate by DPD and I was going to have to pay £12 to send it back. However, after kicking up a fuss JL did the right thing and got it collected free of charge, and it was a nice shade it just wasn’t a standard uk/euro fit for an e27 bulb.

24 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Mrs White,

Thank you for taking the time to share your review with us. We are sorry that it was not clear that our Carlyle Half Shade only suits B22 Bulb Holders. I also apologise that DPD just left your parcel. I can see that the lampshade is due back with us this evening and will process your return and refund as quickly as possible.
Once again I am sorry for the inconvenience this has caused.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Customer service was amazing (thank you…

Customer service was amazing (thank you Sarah) and it was shipped quickly. It is even more exquisite than I had hoped ~

19 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Good afternoon,

Thank you so much for taking your time to share your lovely feedback. We are delighted that we were able to help with your order and that you are happy with your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

The customer service is second to none

The customer service is second to none. The staff knew their products and gave really constructive advice. I have had a JL extension tower cable replaced rather than having to buy a new one and the service was really quick and efficient with communication kept up. Perfect, thank you.

21 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Sarah,

Thank you so much for taking your time to share your thoughtful feedback. We are delighted that we were able to help and rework your extension tower.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Delighted

Delighted with the half shades, excellent quality and delivered very quickly from stock. Recommend.

21 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Good morning,

Thank you so much for taking your time to share your thoughtful feedback. We are delighted that you are happy with your shades.

Best regards, the Jim Lawrence team.

Beoordeeld met 4 van de 5 sterren

Really enjoying the Melrose Pendant Light

Received a good service but did have to chase an initial email that I had sent enquiring about having the Melrose pendant light shortened.

14 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Kathryn,

Thank you so much for taking your time to share your feedback as it helps us to improve as a company. We have quite a small customer service team but we're sorry that you needed to chase your bespoke enquiry.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

A very easy ordering system

A very easy ordering system - really helpful staff
My lampshades arrived quickly and were well packaged
I’m really pleased with them

14 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Alison,

Thank you so much for taking your time to share your thoughtful feedback. We are happy that we could help with your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Delivered on time

Delivered on time. Exactly as we would expect. Quality as always very good

20 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Rosemary,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Great service and beautiful product

12 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Katherine

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

The highest quality products you can…

The highest quality products you can buy! No one else makes lighting quite like the team at Jim Lawrence. We've been buying lights from here for over 15 years and every piece has been exceptional.

14 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Roy
Thank you so much for taking your time to share your lovely feedback. We are great believers in British Manufacturing and are proud of our heritage in engineering and ironwork.

We employ a skilled team of engineers, welders, painters, seamstresses, designer lampshade makers and technicians, alongside a full cohort of support staff who design, make, assemble and hand finish our products in-house using traditional techniques that have been passed down through the generations.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Placed my order for fabric by calling…

Placed my order for fabric by calling shop in Bath. Member of staff was very helpful and polite.
Beautiful line fabric. Arrived within a few days. Excellent.

17 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Susan
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience within our Bath showroom. We hope to welcome you back again soon.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Good quality and service

11 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Peter
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, superb packaging always pleased to receive.

18 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Simon
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your products and enjoyed your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

I'm only going to buy my patio doors…

I'm only going to buy my patio doors curtain rail once so decided to buy the best.

11 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Gill
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your Curtain poles. We hope to welcome you back again soon.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Excellent products

Excellent products; Reliable delivery; Very helpful customer service team.

17 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Patricia
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Elegant Door Furniture

Beautiful quality handcrafted products made in England - excellent service and customer support - highly recommend.

22 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Clare,

Thank you so much for taking your time to share your lovely feedback. We are great believers in British Manufacturing and are proud of our heritage in engineering and ironwork.

We employ a skilled team of engineers, welders, painters, seamstresses, designer lampshade makers and technicians, alongside a full cohort of support staff who design, make, assemble and hand finish our products in-house using traditional techniques that have been passed down through the generations.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Excellent services

Excellent services

10 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Denise,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Very Nice Lights

the product arrived well packaged, very easy to install and looks just what we wanted. Good quality, British company. very happy with purchase

10 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Gaye,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your products and enjoyed your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

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