The helpdesk personal was helpful and attentive to my needs of our laundry machine was not in good operative condition and I required an engineer. An was engineer was appointed to me from 8am to 5pm.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From initial phone call, to engineers visit, it's possibly the smoothest process available. The young lady on the customer service desk, was so nice. I believe her name was Anna. What a great introduc... Toon meer
Bedrijf heeft geantwoord
If you are a business do not use this company, so unhelpful and will sell you everything to get you to sign a contract then leave you high and fry when you need them the most, don't bother. Avoid with... Toon meer
Bedrijf heeft geantwoord
I had JLA Engineer out today and I couldn't be more impressed. Not only did they deliver excellent work, but they also went above and beyond by fixing additional problems that had cropped up recently.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Wasmachine-muntautomaten leverancier
- Huishoudapparatuur winkel
- Electronica reparatieservice
- Elektronische onderdelenwinkel
- Elektronicawinkel
Geschreven door het bedrijf
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Geschreven door het bedrijf
Contactgegevens
Meadowcroft Lane, HX6 4AJ, Ripponden, Verenigd Koninkrijk
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Uitstekend
2K reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very helpful full feed back given date…
very helpful full feed back given date booked for engineer to visit and ref no given
21 april 2026
Antwoord van JLA
Good afternoon Claire,
Thank you so much for your lovely 5‑star review. I will make sure that Sully and his manager see this fantastic feedback.
Kind regards,
Ella
Phone answered quickly
Phone answered quickly, Polite manner and no complicated questions.
21 april 2026
Antwoord van JLA
Good afternoon Jason,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
Antwoord van JLA
Good afternoon Gordon,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Very helpful gentleman on the phone
Very helpful gentleman on the phone. Put the required jobs through immediately
20 april 2026
Antwoord van JLA
Good morning Frank,
Thank you so much for your lovely 5‑star review. I will make sure that Ariz and his manager see this fantastic feedback.
Kind regards,
Ella
good customer service
20 april 2026
Antwoord van JLA
Good morning Jhon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Antwoord van JLA
Good morning Margaret,
Thank you so much for your lovely 5‑star review. I will make sure that Catherine and her manager see this amazing feedback.
Kind regards,
Ella
Easy telephone system for logging my…
Easy telephone system for logging my service with excellent customer service.
20 april 2026
Antwoord van JLA
Good morning Mark,
Thank you so much for your lovely 5‑star review. I will make sure that Sally and her manager see this fantastic feedback.
Kind regards,
Ella
It was a quick response and service.
17 april 2026
Antwoord van JLA
Good afternoon Rachel,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Engineer call out sorted quickly &…
Engineer call out sorted quickly & profesionaly what more can i say
20 april 2026
Antwoord van JLA
Good afternoon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Ryan was a very polite and courteous …
Ryan was a very polite and courteous gentleman, he sorted and got an appointment straight away.
20 april 2026
Antwoord van JLA
Good afternoon Fiona,
Thank you so much for fantastic 5‑star review. I will make sure that Ryan and his manager see this amazing feedback.
Kind regards,
Ella
the person handling the phone call was…
the person handling the phone call was kind and courteous and helpful
20 april 2026
Antwoord van JLA
Good afternoon Julie,
Thank you for your lovely 5‑star review. I will make sure that Tee-Jay and his manager see this fantastic feedback.
Kind regards,
Ella
Outstanding service
Outstanding service, very helpful, flexible in appointment times. Did not rush the call, listened to our needs and gave good advice.
17 april 2026
Antwoord van JLA
Good afternoon Andre,
Thank you so much for your lovely 5‑star review. I will make sure that Ariz and his manager see this amazing feedback.
Kind regards,
Ella
Yes they are
17 april 2026
Antwoord van JLA
Good afternoon Naz,
We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Antwoord van JLA
Good afternoon Paula,
Thank you so much for your lovely 5‑star review. I will make sure that Robert and his manager see this fantastic feedback.
Kind regards,
Ella
quick response
17 april 2026
Antwoord van JLA
Good morning Shiny,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Antwoord van JLA
Good morning Dawn,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Fire door closers
Mark Hudson came to site to sort out issues with our door closers, he knew what he was talking about regarding the problems and rectified them quickly. Would have him back on site any day to help us.
17 april 2026
Review zonder uitnodiging
Antwoord van JLA
Good morning Harvey,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Antwoord van JLA
Good afternoon Femi,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Very good!!
16 april 2026
Antwoord van JLA
Good afternoon Zak,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Antwoord van JLA
Good afternoon Nigel,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
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