Jockmail Reviews 15

Ordered a couple of jockstraps and the quality is so poor that by only the second time wearing them, the elastic threads started coming loose and other threads started unravelling. Mind you, I went up a size so they are not exactly tight on me either.

I sent a complaint to the company and didn't receive a word of a response.

It's a real shame because I couldn't find any other place selling this old-school style of jockstrap in this colour at the moment.

Ware kam 32 Tage nach Bestellung an, Update des Lieferstatus erst drei Tage vor Zustellung. Alle bestellten Artikel waren dabei, Qualität wirkt sehr gut. Hatte schon Sorgen um mein Geld.

-5 stars. Waiting 6 weeks for your delivery. Impossible to contact them. They don't respond via Facebook, Instagram, website, or email. Only after sending a forceful email holding them liable is your package spontaneously sent. My advice: don't order anything here. I certainly won't be doing it again.

If I could give lower than 1 star I would.
As many other reviews state. Ordered over 2 months ago. Despite numerous attempts to contact them there is never a response. I received a delivery notification I can only assume to be fake as it has the delivery destination in the USA (I'm UK)
Thankfully wasn't a lot of money but avoid these at all costs you will never see your order

Update.
The goods have now been recieved, 3 months after ordering and still no Comms from the company, but at least I have it.

Taken money and no goods.
Purchased a couple of bits and money was taken, but 2 months later I've still received nothing.
I have emailed Customer support several times and have had no response.
DO NOT USE THIS COMPANY, they will take your money and you'll never see it or your goods again.

Ein Stern für die Internetseite, die nicht richtig informativ über Lieferung ist. Es sollte ganz groß geschrieben werden, dass Bestellungen ausserhalb Südamerika ca. XXX Tage dauern kann.
Man denkt, man wurde getäuscht.

Meine Empfehlung an die Firma, ist dass man richtig an die Information und Details über Lieferung transparent auf der Internetseite veröffentlichen sollte. Das erspart Ärger und weitere schlechte Bewertungen

Ich habe zwei Mal dort bestellt. Aufgrund der Bewertungen hier, dachte ich nach der ersten Bestellung, dass ich evtl. Betrügern auf den Leim gegangen bin. Denn nach zwanzig Tagen war noch nichts geliefert. Ich habe dann auf der Homepage gesehen, dass Lieferungen nach Europa bis zu 30 Tage dauern. Daher habe ich weiter gewartet. Und Anfang des Jahres, nach rund einem Monat, war die Ware da. Ich habe dann gleich nochmals bestellt. Ohne Weihnachtsfeiertage war die Lieferung bereits nach rd. 20 Tagen da. Die Lieferung erfolgt aus China. Man muss eben warten können. Die Ware scheint qualitativ gut zu sein. Zumindest ist die Unterwäsche sauber genäht und passt gut.

Extremely late delivery, followed by complete silence from the so-called customer support. Despite multiple attempts to contact them for over a month, there was no response at all, making returns effectively impossible.
After reading other reviews, it’s obvious that many customers are affected – missing deliveries, no refunds, no support. A company that claims to offer customer support but does not actually provide it is simply not trustworthy.
Clear warning: Ordering here is a risk. I strongly advise against it.

Wish I'd seen these reviews before I bought. They just take your money. No items ever show up. Email addresses and contact forms don't work. It's money down the toilet if you buy from these.

Don't, I repeat DON'T waste your time ordering and paying for items you will never receive.

I been scammed by these Cowboys in China don't be the next victim.

If I could give them -100 Stars I would.

A definite scam! Place order and then there will be ZERO contact with the company!

They will not respond to ANY communication!

Do not trust with your money!

Do not order from this liars- you will not receive anything. I was attacking them day by day with emails on their web site and DM in instagram- no response- they just ignoring. Absolute scammers.

Do not buy on the jockmail.co website , it is a fraud. they never arrive , they were supposed droped off in a mail box in US, I bought them form Spain. I sent about 5 emails , no answer at all .

Scam! No delivery, no answers! DO NOT ORDER! SCAM!!

I ordered a jock.
Got link to be able to track.
In the beginning it was normal tracking from origin to my city, then it started to go weird.
It first stated it was out for delivery - No delivery came...
Then it stated it was available at pick-up point - NO information about WHERE that is!
Then I contacted the company - NO answer.
Now it says Delivery failed...
I guess I just lost my money in a scam...