Joe Duffy Group Reviews 

114
•
TrustScore 2.5 uit 5

2,3

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Beoordeeld met 5 van de 5 sterren

Well, where do I start😍 My name is Ioana and I purchased a VW ID5 from Joe Duffy Navan on the 30th September 2026. I never had such an amazing experience before when purchasing previous cars; es... Toon meer

Beoordeeld met 1 van de 5 sterren

I contacted KIA Assit as I had a malfunction of the E Brake. Kia Assit informed me that AA where on route to establish the problem. The guy from AA contacted his boss & KIA informing them of the is... Toon meer

Beoordeeld met 1 van de 5 sterren

Staff in parts department have a bad attitude. Assured me they'd ring me on numerous occasions for update and tracking details as it's 3 days until Christmas, never did once. Will definatley stay clea... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely disaster from Day 1 of my interactions with Swords... They have NO concept of customer service. Promise sun, moon & stars regarding updates/callbacks and no follow through! Im waiting 5 m... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Automarktplaats
  4. Automaterialenwinkel
  5. Verkoper van tweedehands auto's

Informatie afkomstig van verschillende externe bronnen

Joe Duffy Group Is Ireland’s Largest New & Used Car Dealership Network. Representing The Greatest Car Brands, Joe Duffy Offers Excellent Value & Unbeatable Customer Service. Browse Joe Duffy Car Sales Online, Or Visit A Dealership Near You Today.


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

114 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,3

Alle reviews

(114)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

2 weeks ago I went to Joe Duffy BMW in…

2 weeks ago I went to Joe Duffy BMW in Finglas. I met a very pleasant sale executive called Soni. He was a pleasure to deal with. He took his time showing me the cars I was interested in and also around my budget. He followed up with emails and phone calls as he said he would. I’m delighted to say I bought my BMW 3 series. I would highly recommend Soni and his other colleagues who were all very professional and very helpful.
Thank you
Maria O Sullivan

8 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with Joe Duffy, Kia.

Great experience with Joe Duffy, Kia in Finglas. Ross sold me the car and made it all very easy. The test, of course, is what happens after the sale. I had a minor issue with the car which he responded to immediately and without fuss. Next up was Sean, the service manager. Again, fuss free and everything made simple. Thanks, Lads.

2 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Swords dealership are a discrase to the…

Swords dealership are a discrase to the VW brand , the staff are very rude and 5 times I call only to be told they would call back and never do.
They are so unhelpful avoid if thinking of purchasing.

19 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CAB Ford in Cork - Excellent!

I would like to thank CAB Ford in Cork, Ireland, and especially their service manager, John, for performing above all my expectations. I had bought a Ford from another dealership and took it to CAB Ford for what I thought was a small issue.

John was very patient with me and extremely helpful in guiding me with what needed to be fixed and how to proceed because I had purchased the car for about a month. I can really confirm that my car was in good hands and thanks to CAB Ford and John, my car runs smoothly now. I am at peace when I have my car serviced at CAB Ford.

I cannot highly recommend them!

27 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Swords AVOIDDD

Staff at Swords are Terrible. Awful. Useless. Clueless. Not sure what they get paid for. Wont help you. Will try to wash their hands off of the issue. Will waste ur time bring you out just to tell you they cant do it with some crappy excuse. Its unbelievable they are still operating.Will never buy Volkswagen again. I have been visiting them in and out for a year over same issue they cant get fixed and now cause they ran outta options they refuse to fix under guarantee. Bad people

24 april 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Joe Duffy BMW Finglas

Joe Duffy BMW Finglas. Brought my 10 year old car in for a recall. it did take nearly 4 months to get the date. There is a bit of a palava when you arrive as you need to take a seat and wait to be called to discuss your requirements with a service agent. A little bit uneccessary but anyhow.... I did stress that I needed the car back no later than 16.30, which I could see was a bit of a problem, however I left it with them. I got a call around 14.00 to tell me the car was ready. When I arrived to collect, I had to repeat the sit and wait to be called palava again which is a bit annoying especially as Joe Biden's visit had made me late. Staff were excellent both at reception and Wiktoria who was my service agent! Very pleased to see that the car got a visual inspection and was valeted. I was now a very happy punter.

12 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No Support

I purchased a 2019 car in 2022 and since the day I drove it home it has countless issues - bald tyres, a faulty bumper, bad brakes, mould in the car, an unsecured undertray. And now after a year of owning my car, it is in engine failure and they refuse to cover this under warranty and have said it’s not worth fixing. I am now seven weeks without a car. Constantly spoken down to when I ask for help and treated extremely poorly every time I request help.

1 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor services

I felt that the 13th day waiting period to replace a glow plug is deliberate and insensitive. No communication from them whatsoever. Had I not called 8days after I left the car, they would have not started the repair. I could not help thinking that probably they just have too many costumers and the 430 euro service charge is too little and insignificant.

28 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I’m done with this crowd now on 2…

I’m done with this crowd now on 2 occasions stuff was stolen from my car when it was in the hands of joe Duffy staff, once was money from the glove pocket in the front of the car, second time was 4 packets of cigarettes from the boot of the car, first time happened in finglas second time happened in swords I’m done with this lot robbers

14 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID!!!!

AVOID!!!!! Phoned joe duffys to get price for a car part. Was told it was about 40 euro ...told them to order. Order arrived and went to pay . Tried to charge €110 after quoting approx €40.

13 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Audi Limerick very poor customer service

Booked my Audi A4 into Audi Limerick for a timing belt and water pump replacement on the 5th of January 2023 with the work to be carried out on the 30th of January 2023. Dropped my car to the dealership at 8:30am and had it booked in by the service department and was told it would be ready to be picked up at 4pm that afternoon. At 1pm they rang me to tell me they didnt actually have the part and could they fit a non genuine part instead. Obviously the main reason i was having it done at the main dealer was to have genuine parts fitted. I went to pick up my car without any work being done and was told i would be rang the following day with a timeline of when they would have the part without any explanation as to how this error happened. It is over a week and despite me ringing the dealership 3 times to speak to a manager about my experience and feedback as to when they will have the part and can carry out the work I am still waiting to speak to someone other than the receptionist. Will not be going there again.

7 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Class Act

From the moment I entered the showroom I felt valued as a customer, The reception staff were welcoming and friendly. I was offered a coffee and a muffin as I waited, with newspapers available in the super waiting area. My service advisor Dominic was professional and highly efficient, explaining everything and calling back with information and updates as promised. When the work was done, I was impressed by the way Joe Duffy BMW looked after me pricewise and my car had been washed and valeted when I picked it up. Overall a 5-star experience as I would expect from a premium auto retailer. Thanks Dominic.

31 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Such poor customer service or interest?

Needed to charge my car as my ESB card hadn’t arrived. Drive to Joe Duffy BMW charge point at Charlestown. It’s on Google, Google Maps and even Waze. Asked as Reception what I was required to do - ‘oh it’s not working yet!’ Really? Why not? I was directed to the service dept where two employees I spoke to could not have been less interested, less engaged or less awake. Guys - I only drive one of the cars you’re supposed to care for, I’m only a customer of the brand. Unhelpful, vague, uninterested and rude!

26 oktober 2022
Review zonder uitnodiging

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