Joe Graham & Son Ltd Reviews 

956
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was greeted and offered help after looking for a short while. Information needed to make a decision but no over the top salesman speak. Buying process was simple and each charge fully explaine... Toon meer

Beoordeeld met 5 van de 5 sterren

The engineer arrived on time, fully equipped. Safely disconnected my old gas cooker. Ran all the necessary safety checks. Connected my new electric cooker. Polite. Good communications throughout. N... Toon meer

Beoordeeld met 5 van de 5 sterren

From the minute we walked into the shop to buy a fridge freezer and a washer dryer, the staff were very attentive and knowledgeable on the products but not pushy. Ordering and arranging delivery was e... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered our washing machine by phone, but the model we wanted was no longer available. We were advised what machine was similar in price and in stock. It was delivered the next day. The delivery d... Toon meer

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Huishoudelijke apparaatonderdelen leverancier
  4. Keukenwinkel

Geschreven door het bedrijf

Joe Graham & Son Ltd is a well-established, local family run business selling kitchens, domestic appliances and spare parts for most leading brands. We pride ourselves on our commitment to our customers, providing a friendly reliable service in our local area covering Luton, Dunstable, St. Albans & Milton Keynes and the surrounding counties of Bedfordshire, Hertfordshire & Buckinghamshire.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

956 reviews

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4,9

Alle reviews

(956)

485 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I have been using Joe Graham for over of 20 years…

I have been using Joe Graham for over 20 years, their service is always first rate. I recently purchased an integrated washing machine from them, and the engineer fitting it, took the time and trouble to come back and adjust the hinges on the unit door to ensure a good finish. So good to still get this level of care and service!! 5 Star!!

21 juli 2026
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Antwoord van Joe Graham & Son Ltd

Hi David, thank you for taking time to leave a review and being a customer for all these years. It really means a lot to our family business.

Beoordeeld met 5 van de 5 sterren

Salesroom Polite and helpful

Salesroom Polite and helpful. The engineer who delivered and fitted of my dishwasher was excellent.

21 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thanks Paul for taking the time to leave us a review. We really appreciate it .

Beoordeeld met 5 van de 5 sterren

Excellent knowledge, Products and Service.

The service, advice and price you get from Joe Graham and son is excellent. Arranging the delivery of items purchased is easy and the delivery of items are on time and on the agreed date.
Excellent knowledge and service.

21 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thanks Thomas for the lovely review.

Beoordeeld met 5 van de 5 sterren

great service

Delivery turned up on time and was installed with no issues. Very Friendly installer.

21 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thanks for taking the time to leave us a review. We really appreciate it .

Beoordeeld met 5 van de 5 sterren

Salesman Joseph and delivery driver…

Salesman Joseph and delivery driver were very helpful and knowlegable and have given us some very useful information. Well worth for paying extra change of door opening installation and take away old appliance. Made the transition of old and new appliances very easy. Thank you to all who helped us.

20 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you so much for your 5-star review! 😊 We really appreciate you taking the time to share your experience. It’s great to hear you were happy with our service, and we look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

Great Service

Delivery was as promised and installation was great. My washing machine is working perfectly 👌

14 mei 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for the 5-star review! ⭐ . We’re so pleased you had a great experience with us 😊

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Installer came out to find previous dishwasher had been installed terribly. Instead of giving up, he worked on it far longer than a usual install to make it right. Will use Joe Graham in the future.

15 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you so much for taking the time to leave us such a lovely review. 😊 We really appreciate your kind words and are delighted to hear you had a great experience with us. We look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

I contacted Joe Grahams at 8.15 on a…

I contacted Joe Grahams at 8.15 on a Thursday morning, as my washing machine had just broken down. I spoke to a very helpful member who helped me order a new one. My new Machine was then delivered, installed and the old one taken away by 10.15am the very same day. The young man that delivered and installed it was extremely helpful and polite. I was delighted by this service. A big thank you to all at Joe Grahams in Luton.

16 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for your lovely 5-star review! ⭐ We’re delighted to hear you had such a positive experience with us. Our team always strives to provide great service. We really appreciate your support and hope you enjoy your new appliance!

Beoordeeld met 5 van de 5 sterren

Excellent customer service instore

Excellent customer service instore. Good friendly delivery and set up.

15 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for your fantastic feedback. We’re so pleased to hear you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Quality service received

We had a very good experience whilst being served by Joseph he explained the pros and cons of the item we wanted to buy. We were able to get next day delivery also as we were not able to empty our old chest freezer on the same day we were able to arrange pickup on a different day. Also the driver that came to collect the freezer came nice and early which was very convenient for me.

7 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thanks so much for sharing your experience with us. It’s always great to hear when our team has helped make things a little easier. We really appreciate your support and hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Great service from purchase

Great service from purchase, delivery and installation. Good value
Highly recommend

8 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for your fantastic feedback. We’re so pleased to hear you were happy with our service and really appreciate your support. 😊

Beoordeeld met 5 van de 5 sterren

Went into Jo grahams to replace a…

Went into Jo grahams to replace a fridge/freezer on Friday see the one we wanted they delivered Saturday morning can’t ask for no more than that perfect

11 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for the 5-star review! ⭐ We really appreciate your kind words and your support. We’re so pleased you had a great experience with us 😊

Beoordeeld met 5 van de 5 sterren

Selection of appliances choice

Selection of appliances choice, Good customer service by person on sight
Delivery gentle man was down to earth and helpful too.
Overall good experience

10 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for the 5-star review! ⭐ We really appreciate your kind words and your support. We’re so pleased you had a good experience with us 😊

Beoordeeld met 5 van de 5 sterren

Helpful staff to the point service…

Helpful staff to the point service personal very good when it comes to fitting well pleased with the service

10 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thanks Ranjit, we really appreciate your feedback and are delighted you had such a positive experience with us. 😊

Beoordeeld met 5 van de 5 sterren

Staff in the store were very helpful…

Staff in the store were very helpful and knowledgable.
Delivery and installation was very good.

10 juli 2026
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Antwoord van Joe Graham & Son Ltd

We really appreciate your feedback and are delighted you had such a positive experience with us. 😊

Beoordeeld met 5 van de 5 sterren

Efficient friendly service

Ordering in store was informative, efficient and I was delighted delivery next day could fit with my existing commitments.
The delivery crew were very friendly, considerate and helpful. Brilliant service all round! Thank you

8 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for your lovely review Nina! We’re thrilled to hear you had such a positive experience with us. Our team works hard to provide friendly, helpful service, and we really appreciate you choosing Joe Graham & Son. 😊

Beoordeeld met 5 van de 5 sterren

Courtesy and efficiency

Courtesy and efficiency.

A misunderstanding in ordering on my part led to the wrong machine being brought. I was immediately glad I'd booked the fitter too as he was able to summon up the right one in about half an hour.
Ordering in the shop through to to fitting was all completed within less than 24 hrs.

7 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for your lovely 5-star review! ⭐ We’re happy to hear you had such a positive experience with us and we managed to fix the issue quickly. We really appreciate your support and hope you enjoy your new appliance!

Beoordeeld met 4 van de 5 sterren

Replaced a fridge freezer after…

Replaced a fridge freezer after previous one failed early in its life. Reached a fair deal on the replacement. I will continue to use Joe Graham as they do understand the technicalities of different products and can advise impartially on the merits of various brands.

6 juli 2026
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Antwoord van Joe Graham & Son Ltd

Thank you for your review and for choosing Joe Graham's. We’re always looking to improve, so we’d love to hear if there’s anything we could do to make your next visit a 5-star experience.

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